Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added just now
A
Senior Motor Controls Engineer
Albedo
Broomfield, CO · Denver, CO
- $170,000 to $188,348 USD / year
AI Disclosure: We may use Artificial Intelligence (AI) technology to support and enhance our recruitment process. This includes recording, transcribing, analyzing, and evaluating your…
Added 1 min ago
A/V Onsite Maintenance Engineer
AVI-SPL
Indianapolis, IN
The Onsite Maintenance Engineer will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer…
Added 1 min ago
A
A/V Onsite Maintenance Engineer
AVI-SPL
El Segundo, CA
- $33.65 to $42.31 USD / hour
The Onsite Maintenance Engineer will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer…
Added 1 min ago
Project Engineer III
Senior plc
Burbank, CA
The Project Engineer III is responsible for leading the execution of New Product Development (NPD), sustaining engineering, and research and development programs. This role provides…
Added 2 mins ago
Project Manager - Public Works
City of Marco Island Florida
Marco Island, FL
Must have a valid Florida driver’s license
Added 2 mins ago
A
Senior Security Platform Engineer - Secure Delivery
Ashby
Remote, United States
- $178,000 to $250,000 USD / year
…and VP of Engineering. We’re bubbling with ideas on how to support Talent Acquisition through software, and we’ve started the journey of building products beyond Talent Acquisition. We read…
Added 2 mins ago
A
Senior DevSecOps Engineer
Ashby
Remote, United States
- $178,000 to $250,000 USD / year
…and VP of Engineering. We’re bubbling with ideas on how to support Talent Acquisition through software, and we’ve started the journey of building products beyond Talent Acquisition. We read…
Added 3 mins ago
Projects Engineer
Emerson
Austin, TX
Ability to work on-site five days per week in manufacturing and office environments
Added 4 mins ago
Deck Engineer - Boston Harbor City Cruises
Hornblower
Boston, MA · Hingham, MA
The Deck Engineer’s primary focus will be to maintain passenger vessel mechanical systems, conduct minor repairs as necessary and able and act as crewman aboard the vessel assigned to,…
Added 4 mins ago
Senior Software Engineer
Wells Fargo Bank, N. A.
CHARLOTTE, NC · IRVING, TX · CHANDLER, AZ
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as…
Added 4 mins ago
Lead Software Engineer
Wells Fargo Bank, N. A.
IRVING, TX
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as…
Added 4 mins ago
Senior DevSecOps Engineer
Titan Technologies
Reston, VA
You MUST have:
Added 4 mins ago
Sr Software Engineer, Infrastructure Services
Apple
CA
Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple’s Information Systems and Technology (IS&T)…
Added 4 mins ago
Sr Software Engineer, Infrastructure Services
Apple
CA
Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple’s Information Systems and Technology (IS&T)…
Added 4 mins ago
ML Data Operations Engineer
Apple
Atlanta, GA
Apple's ML Data Operations group is seeking a Data Operations Engineer to support internal data collection efforts powering our next generation of consumer machine learning features. In…
Added 4 mins ago
ML Data Operations Engineer
Apple
Atlanta, GA
Apple's ML Data Operations group is seeking a Data Operations Engineer to support internal data collection efforts powering our next generation of consumer machine learning features. In…
Added 5 mins ago
Senior Electrical Engineer
Deriva Energy Holdco I LLC
Charlotte, NC
Must have obtained Bachelor of Science in Engineering from an ABET accredited program
Added 5 mins ago
Operations Support Analyst - 1st Shift
GXO Logistics
Horn Lake, MS
…boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud…
Added 5 mins ago
Operations Training Supervisor - 1st Shift
GXO Logistics
Horn Lake, MS
…boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud…
Added 5 mins ago
Creative Director, Brand Studio
Webflow
Remote, United States
…and shape new roles, such as creative technologist or design engineer, as the work…
Added 5 mins ago
Manufacturing Process Engineer
ROQUETTE AMERICA INC.
United States
We are looking for our next Manufacturing Process Engineer within our Refinery C production unit. The Manufacturing Process Engineer is primarily responsible for process optimization by…
Added 7 mins ago
Supervisor Lab Service Engineering
Exact Sciences Labs, LLC
United States
The Supervisor, Instrumentation and Automation Service Engineer plays a key leadership role in supporting a team of service engineers responsible for maintaining and optimizing laboratory…
Added 7 mins ago
Backend Engineer
Books Are Fun & Collective Goods
Remote, United States
Architect backend solutions, potentially including data services, MCP servers, and one-off applications to support end-user AI interactions.
Added 7 mins ago
Senior Embedded Software Engineer (clearance required)
Prologic Inc
Tampa, FL
Ultra ProLogic is expanding its encryption business and seeking an Embedded Software Engineer to help architect, implement, and certify high-assurance cryptographic systems used by the U.S.…
Added 8 mins ago
TPP Small Boat Engineer Helper
Metson Group
Woodbine, GA
…owned and/or operated a fleet of work boats, including Platform Support, Crew Boats, Oil Spill Response, Diving & ROV Support, Ocean Survey, and other Special Missions. Since 1997, MMSI has…

Principal Technical Support Engineer (Exp w/ Advanced Process Control Softwares)

United States

Apply on aspentech.wd5.myworkdayjobs.com

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 13, 2026

Original job description

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways - from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.

The Role AspenTech is an AI-powered software company helping the world’s leading energy, chemical and engineering companies succeed in their digital transformation, making their operations more efficient and reducing impact on the environment. At AspenTech, you will be part of a global market-leading company with the goal of double-digit growth and a blue-chip customer base. We offer the opportunity to make an impact, to drive innovation and to be an agent of positive change.

Customer Support and Training teams are responsible for resolving customer issues, ensuring any customer experience is delivered to high quality standards and training, and working amongst cross-functional teams for the best solutions. Our goal is to continuously provide product improvements, business growth, with the highest level of customer satisfaction.

We are seeking a Principal Technical Support Engineer to join our Advanced Process Control software support & training team. The ideal candidate should be an innovative thinker, demonstrate high initiative, proactive learning mindset, innovative thinking, have great communication skills and work to the highest ethical standards.

In this role, you will collaborate with customers to resolve technical issues, deliver expert guidance and provide consultation and trainings on AspenTech APC software such as Aspen DMC3 and Aspen GDOT. This position requires customer interaction primarily through telephone, E-mails and remote desktop sharing.

Your Impact

Provide loyalty-inspiring customer service that drives user engagement and sustains product usage
Troubleshoot & resolve complex technical and/or engineering related problems reported by customers using AspenTech’s proprietary softwares and track work in a CRM system.
Responsible for the escalation of customer issues and driving the resolution cross-functionally within AspenTech
Deliver high-quality intermediate/advanced level training classes, based on the relevant principles of engineering and industrial processes, to AspenTech customers
Develop and/or maintain customer focused training materials for new releases and new applications in the industry
Conduct pre-sales consultations, based on relevant engineering principles and industrial processes, to identify prospects’ business problems and articulate AspenTech’s products as the solution. Uncover and analyse client/prospect needs to support growth in usage, through a variety of pre-sales activities
Develop strong relationships with customers, building an understanding of their business needs and challenges
Collaboration with other AspenTech functions to maintain and develop business opportunities
Function as a subject matter expert in AspenTech’s pre-release software testing program to drive improved product quality
Coach/Mentor fellow team members to enhance their technical skills to help boost their overall contribution
Other tasks may include-Conduct health checks on assigned accounts; deliver onsite support and consultancy; deploy AspenTech solutions in customer business environments; execute various departmental improvement projects as needed; author technical white papers for publication to AspenTech’s web knowledgebase

What You'll Need

Bachelor’s or master’s degree in chemical engineering, Electrical/Electronic Engineering, or a closely related discipline
Advanced degrees (master’s or PhD) are a plus.
Academic or professional exposure to Control Theory is strongly preferred.
This role is suited for an experienced process control / industrial technology professional who combines a strong engineering foundation with hands-on experience in advanced control systems, industrial architectures, and customer-facing technical work within process industries:
Minimum of 8-12 years of relevant experience preferred. University experience may count.
Strong understanding of chemical engineering and process control concepts, including closed-loop control systems (DCS, PID, computer-based control).
Hands-on experience working with DMC3/GDOT in or supporting real-world plant, manufacturing, or industrial environments is highly valued.
Prior experience with AspenTech software or comparable advanced process control or industrial software from other vendors is a plus.
Experience with APC/DCS interface design, implementation, and application architecture, including controller interface databases and configurations
Solid knowledge of industrial systems and architectures, including:
Networking, cybersecurity, and system architecture
Virtualized, on-premises, and edge deployments
Industrial communication protocols such as OPC DA / OPC UA
Ability to work confidently with data collection, data manipulation, and variable transformation to support analysis and decision-making.
Strong written, verbal, and presentation skills, with the ability to clearly explain complex technical concepts to both technical and non-technical audiences.
Demonstrated coaching and collaboration skills, working effectively with customers and cross-functional teams
A customer-first mindset, with the ability to identify opportunities that drive measurable value, adoption, and long-term success.
Comfortable managing multiple priorities in a fast-paced, customer-facing environment
Willingness to travel up to 25%, including occasional international travel.

Apply on aspentech.wd5.myworkdayjobs.com

Report this job

Work requirements

Jobs in the United States