Jobs in the United States

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Added 1 min ago
Projects Engineer
Emerson
Austin, TX
Ability to work on-site five days per week in manufacturing and office environments
Added 2 mins ago
Port Director - Boston Harbor City Cruises
Hornblower
Boston, MA · Hingham, MA
Assists the Director of Marine Operations and the Chief Port Engineer with preparing detailed plans of significant repairs, maintenance, and capital projects, including timelines, work…
Added 2 mins ago
Marine Technician - Boston Harbor City Cruises
Hornblower
Boston, MA
Perform vessel electrical troubleshooting and repair of generators, motors, control systems, sensors, and related wiring. Also, low voltage and battery powered starting, control, electronic…
Added 2 mins ago
Assistant Port Engineer - Boston Harbor City Cruises
Hornblower
Boston, MA
The engineer will help monitor the company preventative maintenance program and provide hands on maintenance and repair to the vessels under the Port Engineers direction and as situational…
Added 2 mins ago
K
Data Center Network Engineer
KaylaTek
Joint Base Andrews, MD
- $125,000 to $130,000 USD / year
Must possess an active DoD Secret clearance
Added 2 mins ago
Sr Software Engineer, Infrastructure Services
Apple
CA
…least 4+ years focused on building highly scalable distributed control planes, cloud orchestration engines or software defined networking (SDN)…
Added 3 mins ago
Senior Electrical Engineer
Deriva Energy Holdco I LLC
Charlotte, NC
Must have obtained Bachelor of Science in Engineering from an ABET accredited program
Added 3 mins ago
Operations Support Analyst - 1st Shift
GXO Logistics
Horn Lake, MS
Excellent documentation and control skills, driven by a desire for continuous process improvement and successful project completion
Added 3 mins ago
QA & Product Support Engineer
Hassan & Sons Inc
Orange, CA
H&S Energy is hiring a QA & Product Support Engineer to own software quality, release readiness and adoption for everything our development team builds. This role sets the quality standard…
Added 4 mins ago
Manufacturing Process Engineer
ROQUETTE AMERICA INC.
United States
We are looking for our next Manufacturing Process Engineer within our Refinery C production unit. The Manufacturing Process Engineer is primarily responsible for process optimization by…
Added 4 mins ago
GI
Cleared Data Engineer
Guidehouse Inc.
VA
- $85,000 to $141,000 USD / year
Added 5 mins ago
IG
Utilities Maintenance Technician
Insight Global
Groton, CT
- From $38 USD / hour
…cooling towers, compressors, heat exchangers, steam systems, and control…
Added 5 mins ago
Supervisor Lab Service Engineering
Exact Sciences Labs, LLC
United States
The Supervisor, Instrumentation and Automation Service Engineer plays a key leadership role in supporting a team of service engineers responsible for maintaining and optimizing laboratory…
Added 5 mins ago
Senior Embedded Software Engineer (clearance required)
Prologic Inc
Tampa, FL
…focus on enhancing situational awareness, tactical command and control, and seamless video data exchange capabilities within a dynamic, multi-domain…
Added 6 mins ago
TPP Small Boat Engineer Helper
Metson Group
Woodbine, GA
Compliance with property control requirements and monitoring of the property control program performance.
Added 6 mins ago
Director, River Restoration, MAR
American Rivers
Remote, United States
Coordinate and oversee engineer/design consultants, construction contractors, environmental consultants, surveyors, outside vendors, agency reviewers, and other technical partners to ensure…
Added 7 mins ago
Project Engineer II - Mining Infrastructure
Sundt
Tempe, AZ · Prescott, AZ
Must possess excellent communication and interpersonal skills, plus demonstrated ability to manage a team of varied disciplines
Added 8 mins ago
Field Service & Tech Support Engineer
Spirax-Sarco Ltd.
United States
Our shared Purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical…
Added 8 mins ago
VT
Senior Industrial Automation & Controls Engineer
Voyager Technologies, Inc.
Pueblo, CO
- $115,000 to $140,000 USD / year
The Senior Industrial Automation & Controls Engineer will be located onsite in Pueblo, CO and reports to the Manufacturing Engineering Manager. This role is responsible for designing,…
Added 8 mins ago
VT
DevOps Engineer / Mid- Senior level
Voyager Technologies, Inc.
Denver, CO
- $160,000 to $180,000 USD / year
Voyage is seeking a highly skilled mid to senior level DevOps Engineer with an active Secret clearance. The ideal candidate defines and owns the enterprise source control and release…
Added 8 mins ago
AI Engineer
Joyful Health
New York City, NY
We’re looking for a talented and ambitious AI Engineer with 4+ years of experience building production AI systems who’s excited to solve one of the toughest challenges in healthcare:…
Added 9 mins ago
Senior Developer – MuleSoft Data Integrations
States Manufacturing LLC
Dayton, MN
The ideal candidate is a hands-on engineer with deep MuleSoft expertise who can also set standards, guide architecture decisions, and mentor others. As Forgent Power grows across sites and…
Added 9 mins ago
Senior Reliability Engineer
Medtronic
Mounds View, MN
This position will be based at our Mounds View, MN facility which requires a minimum of 4 days per week on-site for in-person collaboration
Added 9 mins ago
Reliability Engineer II
Medtronic
Mounds View, MN
Must Have: Minimum Requirements- To be considered for this role, please ensure the minimum requirements are evident in your applicant profile:
Added 9 mins ago
HI
Principal Engineer 1, Data Platforms (Microsoft Fabric)
Halozyme INC
Hopkins, MN
- $175,000 to $185,000 USD / year
Join us as a Principal Engineer 1, Data Platforms, and you'll be part of a culture that welcomes diversity, thinks differently to solve problems, works collaboratively as one team, and…

Principal Technical Support Engineer (Exp w/ Advanced Process Control Softwares)

United States

Apply on aspentech.wd5.myworkdayjobs.com

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Job details

Posting language: English
Posted: Nov 13, 2026

Original job description

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways - from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.

The Role AspenTech is an AI-powered software company helping the world’s leading energy, chemical and engineering companies succeed in their digital transformation, making their operations more efficient and reducing impact on the environment. At AspenTech, you will be part of a global market-leading company with the goal of double-digit growth and a blue-chip customer base. We offer the opportunity to make an impact, to drive innovation and to be an agent of positive change.

Customer Support and Training teams are responsible for resolving customer issues, ensuring any customer experience is delivered to high quality standards and training, and working amongst cross-functional teams for the best solutions. Our goal is to continuously provide product improvements, business growth, with the highest level of customer satisfaction.

We are seeking a Principal Technical Support Engineer to join our Advanced Process Control software support & training team. The ideal candidate should be an innovative thinker, demonstrate high initiative, proactive learning mindset, innovative thinking, have great communication skills and work to the highest ethical standards.

In this role, you will collaborate with customers to resolve technical issues, deliver expert guidance and provide consultation and trainings on AspenTech APC software such as Aspen DMC3 and Aspen GDOT. This position requires customer interaction primarily through telephone, E-mails and remote desktop sharing.

Your Impact

Provide loyalty-inspiring customer service that drives user engagement and sustains product usage
Troubleshoot & resolve complex technical and/or engineering related problems reported by customers using AspenTech’s proprietary softwares and track work in a CRM system.
Responsible for the escalation of customer issues and driving the resolution cross-functionally within AspenTech
Deliver high-quality intermediate/advanced level training classes, based on the relevant principles of engineering and industrial processes, to AspenTech customers
Develop and/or maintain customer focused training materials for new releases and new applications in the industry
Conduct pre-sales consultations, based on relevant engineering principles and industrial processes, to identify prospects’ business problems and articulate AspenTech’s products as the solution. Uncover and analyse client/prospect needs to support growth in usage, through a variety of pre-sales activities
Develop strong relationships with customers, building an understanding of their business needs and challenges
Collaboration with other AspenTech functions to maintain and develop business opportunities
Function as a subject matter expert in AspenTech’s pre-release software testing program to drive improved product quality
Coach/Mentor fellow team members to enhance their technical skills to help boost their overall contribution
Other tasks may include-Conduct health checks on assigned accounts; deliver onsite support and consultancy; deploy AspenTech solutions in customer business environments; execute various departmental improvement projects as needed; author technical white papers for publication to AspenTech’s web knowledgebase

What You'll Need

Bachelor’s or master’s degree in chemical engineering, Electrical/Electronic Engineering, or a closely related discipline
Advanced degrees (master’s or PhD) are a plus.
Academic or professional exposure to Control Theory is strongly preferred.
This role is suited for an experienced process control / industrial technology professional who combines a strong engineering foundation with hands-on experience in advanced control systems, industrial architectures, and customer-facing technical work within process industries:
Minimum of 8-12 years of relevant experience preferred. University experience may count.
Strong understanding of chemical engineering and process control concepts, including closed-loop control systems (DCS, PID, computer-based control).
Hands-on experience working with DMC3/GDOT in or supporting real-world plant, manufacturing, or industrial environments is highly valued.
Prior experience with AspenTech software or comparable advanced process control or industrial software from other vendors is a plus.
Experience with APC/DCS interface design, implementation, and application architecture, including controller interface databases and configurations
Solid knowledge of industrial systems and architectures, including:
Networking, cybersecurity, and system architecture
Virtualized, on-premises, and edge deployments
Industrial communication protocols such as OPC DA / OPC UA
Ability to work confidently with data collection, data manipulation, and variable transformation to support analysis and decision-making.
Strong written, verbal, and presentation skills, with the ability to clearly explain complex technical concepts to both technical and non-technical audiences.
Demonstrated coaching and collaboration skills, working effectively with customers and cross-functional teams
A customer-first mindset, with the ability to identify opportunities that drive measurable value, adoption, and long-term success.
Comfortable managing multiple priorities in a fast-paced, customer-facing environment
Willingness to travel up to 25%, including occasional international travel.

Apply on aspentech.wd5.myworkdayjobs.com

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Jobs in the United States