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Lead Cybersecurity Engineer - Innovation & Automation
Credence
Remote, United States
- $135,000 to $156,000 USD / year
Credence has an immediate need for a Lead Cybersecurity Engineer - Innovation & Automation to serve as the technical lead for cybersecurity engineering, cybersecurity tools, and emerging…
Added 1 min ago
Senior Vice President, Infrastructure Engineering (Mainframe Communications Systems Software Engineer
ewminds consulting Services
Jersey City, NJ
(SVP) Senior Vice President, Infrastructure Engineering (Mainframe Communications Systems Software Engineer)
Added 1 min ago
Senior Pre-Sales Infrastructure/Network Design Engineer
ewminds consulting Services
New York, NY
Added 1 min ago
Vice President – Full Java Stack Engineer
ewminds consulting Services
Pittsburgh, PA
We are seeking a Vice President – Full Stack Engineer to join a mission-critical engineering team supporting a high-performance, regulated enterprise platform. This is a hands-on…
Added 1 min ago
Vice President – Full Java Stack Engineer
ewminds consulting Services
New York, NY
Added 1 min ago
Senior Forward Deployed Engineer (FDE Lead
ewminds consulting Services
East Pittsburgh, PA
Added 1 min ago
Quality Engineer
Stokes Pharmacy
Mount Laurel Township, NJ
Added 2 mins ago
Principal Project Engineer
GDKN Corp.
Phoenix, AZ
Added 3 mins ago
Engineer, Quality
LG Energy Solution Michigan, Inc.
Lansing, MI
0 to 3+ years of experience in a quality engineer or related role
Added 3 mins ago
Bridge Engineer - Inspection (Team Lead)
GFT.
Fairfax, VA · Washington D.C., DC
GFT is seeking a Bridge Engineer - Inspection to join our Roadway practice in the Washington DC / Fairfax area! This role follows an on-site work model, requiring regular attendance at our…
Added 3 mins ago
Field Service Engineer
AIRLINE HYDRAULICS CORPORATION
Bensalem, PA · Portland, ME · Boston, MA · Bristol, PA · Spartanburg, SC · Lancaster, NY · Pittsburgh, PA · York, PA
The Hydraulic Field Service Engineer supervises the installation, upgrades, and troubleshooting of moderate to complex hydraulic, pneumatic, and electronic equipment servicing systems in…
Added 3 mins ago
Field Service Technician
AIRLINE HYDRAULICS CORPORATION
Bensalem, PA · Portland, ME · Boston, MA · Bristol, PA · Spartanburg, SC · Lancaster, NY · Pittsburgh, PA · York, PA
IFPS Certified Fluid Power Specialist or Engineer, preferred.
Added 5 mins ago
Senior Project Engineer
Parsons Transportation Group
MA
Parsons is looking for an amazingly talented Senior Bridge Project Engineer to join our team! In this role you will get to support the design and delivery of complex structural projects and…
Added 5 mins ago
Process Engineer in Joining Technologies
Bosch Group
Charleston, SC
This posting is for a process engineer / expert in joining technologies (automated screw driving and press fitting). Responsible for optimizing and troubleshooting automated assembly…
Added 5 mins ago
Process Engineer in Image Processing and Vision Systems
Bosch Group
Charleston, SC
This posting is for a process engineer / expert in image processing and vision systems. Responsible for optimizing and troubleshooting automated image processing processes, focusing on…
Added 6 mins ago
Sr. Quality Engineer
Intuitive
Durham, NC
Added 6 mins ago
Overnight Engineer II
at Marriott
Phoenix, AZ · Chandler, AZ
…Display the ability to train and mentor other engineers (e.g., Engineer I). Display ability to perform Engineer on Duty responsibilities, including readings and…
Added 7 mins ago
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Electrical Engineer
SJS Executives LLC
Oklahoma City, OK
- $45 USD / hour
…Industrial, is currently seeking a reliable, experienced Electrical Engineer to work full time for SJS Executives supporting a Veteran’s Affairs Hospital in Oklahoma…
Added 8 mins ago
Corporate Automation Engineer II
Arclin
Alpharetta, GA
Reporting to the Director of Automation Engineering, the Corporate Automation Engineer provides technical leadership and hands-on support for plant automation and process-control systems…
Added 8 mins ago
Environmental/Civil Engineer III - San Francisco, CA
RSI EnTech, LLC
San Francisco, CA
Environmental/Civil Engineer III typical responsibilities and duties include, but are not limited to the following:
Added 9 mins ago
Senior Research Engineer
University of Georgia Staff
GA
The SER-CAT beamline engineer position is a critical component of the highly skilled staffing matrix of the SER-CAT operations team that is required to maintain and improve SER-CAT as a…
Added 9 mins ago
Electrical Commissioning Engineer
McClure Engineering
Saint Louis, MO
Added 10 mins ago
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Jr. Systems Engineer (Digital Engineering Process Support)
KBR
Chantilly, VA
- $82,000 to $102,000 USD / year
KBR/Trinzic is seeking a Junior Systems Engineer (Digital Engineering Process Support) to join our team on site in Chantilly, VA. TS/SCI with Polygraph is required for consideration.
Added 11 mins ago
Building/HVAC Technician
UG2
Boston, MA
The ability to act as the Lead Engineer, when required.
Added 12 mins ago
Project Engineer
Chicago, IL
As a Project Engineer, you are responsible for the design and construction of NewCold worksites and its

Principal Engineer, Technical Support

TX, United States

The salary range for this position is $112.000 - 145,000.

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Job details

Pay: The salary range for this position is $112.000 - 145,000.
Experience: 8 to 12 years of related experience in a professional role
Posting language: English
Posted: Nov 5, 2026

Original job description

PowerEdge XE: Onsite Designated Support Engineer (DSE); Principal Engineer

At Dell Technologies, world-class service doesn’t end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization, and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution, and document the problem. Join us as a Principal Engineer on our DSE Product Services team!

What you’ll achieve

As an Onsite Designated Support Engineer (DSE); Principal Engineer for PowerEdge XE, you will be driving resolution for the customer’s technology sets. Customers benefit from personalized support, coordinated service events, and streamlined problem resolution. You will resolve complex technical issues in a fast-paced, customer critical environment, working on improving processes, standards, and strategies to perfect our Support Services.

You will:

Lead root cause analysis and recreation of complex customer system issues, leveraging advanced diagnostic tools and testing methodologies to drive resolution.
Serve as the primary escalation point for high-visibility customer issues, coordinating with customers, engineering, technical support, sales, and account teams.
Perform hands-on troubleshooting, hardware replacement, and physical remediation of PowerEdge XE environments, including validation of system recovery post-repair.
Direct onsite engineers and technicians while driving real-time execution of recovery plans in collaboration with field specialists, account teams, and customer operations.
Maintain proactive customer engagement through system health assessments, best practice recommendations, technical knowledge transfer, regular service reviews, and closed-loop communication on issue status and resolution.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

8 to 12 years of related experience in a professional role
Dedication to quality customer service and active listening skills
Refined communication skills, especially when translating highly complex technical issues to a non-technical audience
Outstanding analytical skills to resolve customer issues efficiently in a timely manner
Strong knowledge of PowerEdge hardware
Strong knowledge of PowerEdge XE servers

Desirable Requirements Bachelor’s degree or higher Dell Technology Proven Professional Certification

Compensation

Dell is committed to fair and equitable compensation practices. The salary range for this position is $112.000 - 145,000.

Benefits and Perks of working at Dell Technologies Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at MyWellatDell.com

Who we are We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

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