Jobs in the United States

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Added 3 mins ago
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Community Services Representative (District 2)
City of Wichita
Wichita, KS
- $50,778 to $90,287 USD / year
…Services Representative (CSR) for District 2. Based in the City Manager’s Office, this position connects residents, neighborhoods, and community organizations with City services and…
Added 4 mins ago
Project Controller 4 (Program Cost Control Analyst 4) - 31035
Huntington Ingalls Industries
Pocasset, MA
…government and commercial programs. Reporting to the Project Control Manager, this role partners closely with Program Managers, CAMs, Finance, Contracts, Procurement, and Scheduling to…
Added 4 mins ago
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Digital Solutions Delivery Manager
Saint-Gobain
NORTHBORO, MA
- $102,000 to $158,000 USD / year
The Digital Solutions Delivery Manager will lead the delivery of digital applications and technical implementations within the R&D organization and CertainTeed Business Units turning…
Added 4 mins ago
HI
Receptionist
Hub International
East Longmeadow, MA
- $19.54 to $23 USD / hour
Other responsibilities as assigned by Manager.
Added 4 mins ago
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Office Manager
Tyson & Mendes LLP
Seattle, WA
- $85,000 to $100,000 USD / year
Tyson & Mendes, a nationally recognized insurance defense litigation firm, is seeking an experienced, proactive Office Manager to join our Seattle team!
Added 4 mins ago
AD
Diagnostic Success Partner-New England
Antech Diagnostics
Remote, United States
- $64,000 to $79,000 USD / year
…such as relevant job-related skills, experience, education, training and budget. This position is remote but candidates must be based in…
Added 4 mins ago
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Litigation Paralegal (Complex Trial)
Tyson & Mendes LLP
San Diego, CA
- $35 to $48 USD / hour
Access professional development through mentorship, trial training, and ongoing learning opportunities.
Added 4 mins ago
Hood Cleaning Technician
Impact Fire
MA
…focused company culture that allows you to gain mentorship and training provided by leading experts at one of the fastest growing companies in the industry. Whether you have transferable…
Added 4 mins ago
Fire Sprinkler Assistant Project Manager
Impact Fire
MA · Southborough, MA
…focused company culture that allows you to gain mentorship and training provided by leading experts at one of the fastest growing companies in the industry. Whether you have transferable…
Added 4 mins ago
Rooming Team Nurse Middleboro Primary Care
Beth Israel Lahey Health
MIDDLEBORO, MA
Reporting directly to the Practice Manager and Senior Director of Nursing, the Team Nurse RN position is responsible for performing the duties of a RN in an outpatient primary care or…
Added 4 mins ago
Senior Contract Procurement Specialist
Impact Fire
MA · Southborough, MA
…focused company culture that allows you to gain mentorship and training provided by leading experts at one of the fastest growing companies in the industry. Whether you have transferable…
Added 4 mins ago
Per Diem Urgent Care RN
Beth Israel Lahey Health
Watertown, MA
…nursing care to patients and families in an office-based setting. Training, evaluation and competencies for this role are overseen by a Nurse Leader to the…
Added 4 mins ago
Rehabilitation Manager
Erickson Living
Hingham, MA
…recognized Erickson Senior Living community , as our Rehabilitation Manager! This is an exciting opportunity to lead an experienced, tenured team of Physical, Occupational, and Speech…
Added 4 mins ago
Central Sterile Tech
Beth Israel Lahey Health
Milton, MA
Min Education: High School Diploma (or equivalent GED) and graduate of a CSPD training program required unless grandfathered due to sufficient current CSPD work experience.
Added 4 mins ago
Clinical Regulatory Compliance Manager
Dana-Farber Cancer Institute
BROOKLINE, MA
The Regulatory Compliance Manager at Dana-Farber is responsible for coordinating and leading regulatory compliance activities across all sites. This role is crucial in managing…
Added 4 mins ago
CS
GMP Cleaned, Full Time 2nd Shift
C&W Services
Mansfield, MA
- $25.7 USD / hour
- Full-time
Participate in ongoing training programs (SOP, safety, disinfectant usage).
Added 4 mins ago
Manager, Nursing Operations
Beth Israel Lahey Health
Charlestown, MA
The Manager, Nursing Operations is a member of BILH’s System Nursing Team that provides advisory and project management support to high-priority initiatives across both clinical and…
Added 4 mins ago
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Project Manager
Citizens
Westwood, MA
- $92,000 to $127,000 USD / year
This Project Manager will play a key role within the NEXT PMO, partnering closely with the Head of NEXT PMO to translate strategy into disciplined execution. You’ll help build and evolve…
Added 4 mins ago
Specialty Pharmacy Liaison
Beth Israel Lahey Health
Westwood, MA
Serves as the direct patient and provider contact for pharmacy benefit information, clinical and program information.
Added 4 mins ago
Team Nurse Quincy Square Family Medicine
Beth Israel Lahey Health
Quincy, MA
Reporting directly to the Practice Manager and Senior Director of Nursing, the Team Nurse RN position is responsible for performing the duties of a RN in an outpatient primary care or…
Added 4 mins ago
Senior Financial Analyst, Commercial Finance Global Consolidation
J&J Family of Companies
Danvers, MA
…as the primary point of contact for Heart Recovery’s Global Training and Nursing platform supporting their financial forecasting and close…
Added 4 mins ago
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Retail Front End Supervisor - Full-Time
Burlington
Somerville, MA
- $17 to $19 USD / hour
- Full-time
Supervise all store functions and associates while in the role of Manager on Duty
Added 4 mins ago
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General Manager 4 - Food
Sodexo
SOMERVILLE, MA
- $89,250 to $115,500 USD / year
Sodexo Corporate Services is seeking a dynamic General Manager 4 to lead our premier account in Somerville, MA. As the senior leader on-site, you'll drive operations, build client…
Added 4 mins ago
Certified Medical Assistant - MOHS, 8 hours/week, day shift
Beth Israel Lahey Health
Beverly, MA
Under the general supervision of the Administrative Director, Director of Site Operations or assigned manager/Site Manager in Collaboration with the Associate Chief of Ambulatory Nursing…
Added 4 mins ago
Radiologic Technologist - 40 hours/week, Evenings
Beth Israel Lahey Health
Beverly, MA
Under the supervision of the Supervisor or Manager, performs a variety of diagnostic radiographic procedures to produce images of body structures for the diagnosis and treatment of medical…

Patient Access Representative-Lead

Houston, TX, United States

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Job details

Posting language: English
Posted: Apr 12, 2023

Original job description

•

Overview: This position is one of the most important functions in the health care delivery system and the first point where contact is made personally or by telephone. The person will receive the patient and direct them to the services needed. Making appointments and making preliminary assessment category of payment for patients are essential before provider can see them.

Duties and Responsibilities:

Welcome patients as they contact the center personally or by telephone, and explain the services available, payment categories, and billing procedures.
Sign in patients
Update patient information at check-in within the EHR at every visit. Entering new patients into CTMP and maintenance of all other data input.
Responsible for accurate appointment scheduling; direct walk-in patients and emergencies as per established policies and procedures.
Pulling charts, tracking patients in EHR, and handing off chart to Medical Assistant or appropriate staff.
Ensuring that all charts are in compliance with documentation requirements.
Completion of all filing of charts by end of day.
Answer all incoming calls and route them to the appropriate staff including faxes.
Work closely with provider staff to assure smooth patient flow and cut down on waiting time.
Work closely with social services and refer patients who chronically do not keep their appointments for follow-up.
Call and remind patient of his/her appointment including the six-month no show report.
Follow up on “no show” patients on a daily basis.
Communicate patient’s problem/complaint to the Clinical Nurse Manager or his/her designee.
Communicate with patients professionally and accurately regarding clinic policies, delays in schedules, etc.
Maintenance and clean up of clinic lobby area.
Check voicemails and return phone calls promptly.
Coordinate patient flow into Eligibility for services, such as admission, re-certification, and insurance changes.
Assist in screening of Medicaid and other insurances.
Accurately implement and collect co-pays.
Maintain stock of office supplies.
Keep all program fliers and information posted and available in waiting room.
Compliance with all policies and procedures, including confidentiality for patients and patients records.
Help with scanning procedures to get patient information into Electronic Health Record.
Make and maintain paper back up patient file including printing of Face Sheet every six months and patient labels.
Other duties as assigned by Supervisor, Operations Manager or Chief.

Education, Experience, Licensure/Certification and Skills/Abilities Related Requirements:

Ability to work under pressure.
Ability and willingness to treat all patients with the utmost kindness and consideration in the most trying situations.
Friendly personality with the desire to work with the public
Ability to handle multi-functions.
Understanding of community based organizations.
Communicate patients’ problems to the medical staff.
Ability to relate to the public.
High school graduate/GED.
One year of medical experience from a similar setting.
Formal training from a vocational school in lieu of the above.
Ability to relate to patients, through familiarity with medical terminology and triage procedure.
Must believe in health care with dignity for all
Ability to communicate with people and understand their problems.
Bilingual in English/Spanish strongly preferred.
Minimum typing speed of 35 wpm.

Continuing Education and Training Requirements:

Participates in training required by the funding source and/or required by licensing board.

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More about this job

Skills

EHR
Scheduling
Regulatory compliance
Documentation
Confidentiality
Cope with pressure
Medical terminology
Bilingualism

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