Jobs in the United States

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CH
Staff Pharmacist Full Time
CVS Health
Philadelphia, PA
- $60 to $76 USD / hour
- Full-time
Partnering with the Pharmacy Manager to ensure pharmacy operations are compliant with the appropriate state Board of Pharmacy regulations at all times; escalating issues or concerns to the…
Added just now
CH
Staff Pharmacist Full Time
CVS Health
Philadelphia, PA
- $60 to $76 USD / hour
- Full-time
Partnering with the Pharmacy Manager to ensure pharmacy operations are compliant with the appropriate state Board of Pharmacy regulations at all times; escalating issues or concerns to the…
Added 1 min ago
Office Manager - Beachview Family Dental
SGA Dental Partners OPCO LLC
Gulfport, MS
Manage day-to-day office operations, scheduling, and front desk flow
Added 2 mins ago
RE
Project Manager - Building Group
Royal Electric
Pleasanton, CA
- $110,000 to $170,000 USD / year
We have a current opening for a Project Manager to support our Infrastructure projects. This position will sit out of the office in Pleasanton, CA.
Added 2 mins ago
SR. Project Manager
DANE LLC
Remote, United States
Provide technical and business program management strategy for activities related to programs and associated activities, including support for acquisitions, financial management, contract…
Added 2 mins ago
Customer Success (AI Deployment, supply chains)
Elm AI
New York City, NY
At Elm AI, we’re rebuilding supplier operations for an agent-first world.
Added 5 mins ago
PB
Marketing Coordinator
Purlisse Beauty
Los Angeles, CA
- $25 to $30 USD / hour
…the team effective January 2027. Reporting to the Marketing Manager, this role provides daily support for email and SMS marketing, content tracking, marketing calendars, vendor…
Added 5 mins ago
Founding Head of Client Success
PurpleBinder.app
Remote, United States
Document fulfillment. PurpleBinder uses an Account Manager-driven fulfillment model. Clients submit their intake and payment. You generate the document draft using our AI-assisted tools,…
Added 5 mins ago
Senior Manager, Regional Event Marketing
BMO Bank N.A.
Virtual, GA
The Senior Manager, Regional Event Marketing is a strategic leader responsible for translating regional business priorities into integrated marketing strategies that drive growth, deepen…
Added 6 mins ago
Head Of Growth Marketing
Smart Recruiting
Remote, United States
The ideal candidate will be a seasoned web3 professional with experience managing a high-impact global events program and team, while overseeing and optimizing marketing operations (i.e.,…
Added 7 mins ago
Senior Digital Marketing Manager
Ume Intelligence, Inc.
Remote, United States
We are seeking a commercially minded, tech-fluent Senior Digital Marketing Manager to own end-to-end multi-channel marketing operations for our multi-location brand clients.
Added 7 mins ago
Product Manager (Forward-Deployed)
Ume Intelligence, Inc.
Remote, United States
…and automation infrastructure, paired with hands-on digital operations that turn operational data into measurable…
Added 8 mins ago
Clinical Validation Audit Quality Manager
EXL Talent Acquisition Team
United States
The CVA Quality Manager leads the planning, coordination, and execution of Clinical Validation Audit quality review activities, ensuring quality teams meet productivity goals, inventory…
Added 9 mins ago
Licensed Assistant Manager-Torrance, CA-LensCrafters
Luxottica of America, Inc.
Torrance, CA
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents…
Added 9 mins ago
CW
Account Manager
CURICH WEISS AMPLIFY
New York City, NY
- $80,000 to $95,000 USD / year
The Account Manager leads the day-to-day execution of integrated communications
Added 9 mins ago
MAINTENANCE MANAGER- UNIVERSITY OF SOUTH FLORIDA -ST. PETERSBURG
Compass Group
St. Petersburg, FL
The Maintenance Manager is responsible for planning, directing, and overseeing all facilities engineering and maintenance operations. This role leads maintenance staff, contractors, and…
Added 12 mins ago
J
Product Marketing Manager
Remote, United States
- $175,000 to $185,000 USD / year
At Staritas, we help healthcare organizations make every choice clear. We're looking for a Product Marketing Manager who develops and executes product marketing strategies that drive…
Added 12 mins ago
Project or Program Manager, Health and Human Services Sector
Catapult Consultants, LLC
Arlington, VA
Catapult Consultants is looking for an experienced Project or Program Manager to join our Civilian Healthcare team. The ideal candidate will have experience with managing and delivering a…
Added 12 mins ago
Club Manager
Cockeysville, MD
Food & Beverage Operations: The Club Manager is responsible for assisting with Food & Beverage operations (including alcohol sales) and ensuring the highest standards are maintained while…
Added 12 mins ago
Patient Access Representative-Lead
Houston, TX
Other duties as assigned by Supervisor, Operations Manager or Chief.
Added 12 mins ago
Patient Access Representative
Houston, TX
Other duties as assigned by Supervisor, Operations Manager or Chief.
Added 12 mins ago
Practice Manager
Houston, TX
Supervise Clinic operations in conjunction with Director of Facilities & Practice Operations
Added 12 mins ago
Practice Manager
Houston, TX
Supervise Clinic operations in conjunction with Director of Facilities & Practice Operations
Added 12 mins ago
Manager, Department of Social Services
Houston, TX
Manages and oversees daily operations of the social services and medical case management team to ensure compliance with Ryan White Care Act Parts A, B, D and SPNS Programs and other…
Added 12 mins ago
Patient Access Representative
Houston, TX
Other duties as assigned by Supervisor, Operations Manager or Chief.

Patient Access Representative-Lead

Houston, TX, United States

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Job details

Posting language: English
Posted: Apr 12, 2023

Original job description

•

Overview: This position is one of the most important functions in the health care delivery system and the first point where contact is made personally or by telephone. The person will receive the patient and direct them to the services needed. Making appointments and making preliminary assessment category of payment for patients are essential before provider can see them.

Duties and Responsibilities:

Welcome patients as they contact the center personally or by telephone, and explain the services available, payment categories, and billing procedures.
Sign in patients
Update patient information at check-in within the EHR at every visit. Entering new patients into CTMP and maintenance of all other data input.
Responsible for accurate appointment scheduling; direct walk-in patients and emergencies as per established policies and procedures.
Pulling charts, tracking patients in EHR, and handing off chart to Medical Assistant or appropriate staff.
Ensuring that all charts are in compliance with documentation requirements.
Completion of all filing of charts by end of day.
Answer all incoming calls and route them to the appropriate staff including faxes.
Work closely with provider staff to assure smooth patient flow and cut down on waiting time.
Work closely with social services and refer patients who chronically do not keep their appointments for follow-up.
Call and remind patient of his/her appointment including the six-month no show report.
Follow up on “no show” patients on a daily basis.
Communicate patient’s problem/complaint to the Clinical Nurse Manager or his/her designee.
Communicate with patients professionally and accurately regarding clinic policies, delays in schedules, etc.
Maintenance and clean up of clinic lobby area.
Check voicemails and return phone calls promptly.
Coordinate patient flow into Eligibility for services, such as admission, re-certification, and insurance changes.
Assist in screening of Medicaid and other insurances.
Accurately implement and collect co-pays.
Maintain stock of office supplies.
Keep all program fliers and information posted and available in waiting room.
Compliance with all policies and procedures, including confidentiality for patients and patients records.
Help with scanning procedures to get patient information into Electronic Health Record.
Make and maintain paper back up patient file including printing of Face Sheet every six months and patient labels.
Other duties as assigned by Supervisor, Operations Manager or Chief.

Education, Experience, Licensure/Certification and Skills/Abilities Related Requirements:

Ability to work under pressure.
Ability and willingness to treat all patients with the utmost kindness and consideration in the most trying situations.
Friendly personality with the desire to work with the public
Ability to handle multi-functions.
Understanding of community based organizations.
Communicate patients’ problems to the medical staff.
Ability to relate to the public.
High school graduate/GED.
One year of medical experience from a similar setting.
Formal training from a vocational school in lieu of the above.
Ability to relate to patients, through familiarity with medical terminology and triage procedure.
Must believe in health care with dignity for all
Ability to communicate with people and understand their problems.
Bilingual in English/Spanish strongly preferred.
Minimum typing speed of 35 wpm.

Continuing Education and Training Requirements:

Participates in training required by the funding source and/or required by licensing board.

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More about this job

Skills

EHR
Scheduling
Regulatory compliance
Documentation
Confidentiality
Cope with pressure
Medical terminology
Bilingualism

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