Jobs in the United States

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Added 2 mins ago
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CLIENT SUCCESS CHAMPION II
Sound Community Bank
Seattle, WA
- $21.3 to $31.7 USD / hour
Works cooperatively with Client Success Manager and Relationship Manager to resolve issues to the client’s satisfaction.
Added 3 mins ago
Case Manager / Utilization Review Nurse
Conway Regional
Conway, AR
Provides discharge planning and utilization review services in compliance with patient’s discharge planning needs and the hospital’s utilization review program.
Added 3 mins ago
Director, Spirits Portfolio Strategy
Gallo
Dallas, TX
…turns strategy into action. Reporting directly to the General Manager, you’ll lead the implementation and institutionalization of the Brand-Market-Channel Combination (BMCC) operating model…
Added 5 mins ago
DO
Regional Planning Section Manager
Department of Water Resources
CA
- $11,437 to $14,315 USD / month
Duties will include, but are not limited to, the following: lead technical staff; program development and implementation; groundwater monitoring network design; data collection; conducting…
Added 5 mins ago
DO
Budget Analyst
Department of Water Resources
CA
- $3,861 to $6,276 USD / month
At the Analyst I level, under the supervision of the Supervisor I and with guidance from the Field Division Manager, the Analyst I performs a range of analytical and administrative duties…
Added 6 mins ago
Manager, Digital Services - Information Security
Corewell Health
Grand Rapids, MI
The Manager, Digital Services leads a team that helps business and technology partners make informed security decisions. This role is responsible for team development, consulting services,…
Added 6 mins ago
Facilities Project Manager
Corewell Health
Southfield, MI
Assists with the development of preliminary construction project budgets based on a space program, and detailed cost bid packages based on construction drawings. Prices out and implements…
Added 6 mins ago
RN Emergency Center PRN
Corewell Health
Livonia, MI
Internal candidates with less than 2 years of clinical experience must be approved by their current Nurse Manager and the site CNO. These candidates are to remain a unit-based PRN (casual)…
Added 7 mins ago
Coder - Certified
Confluence Health
Wenatchee, WA
…serve and their quality of life through our community support program and through our individual efforts as involved community…
Added 7 mins ago
Emergency/Trauma Tech
Confluence Health
Wenatchee, WA
…serve and their quality of life through our community support program and through our individual efforts as involved community…
Added 7 mins ago
Registered Nurse (RN) - Medical/Oncology
Confluence Health
Wenatchee, WA
…serve and their quality of life through our community support program and through our individual efforts as involved community…
Added 8 mins ago
A
Sr Civil Track Engineer
AECOM
Fresno, CA
- $90,000 to $160,000 USD / year
Under the direction of the Rail Infrastructure Manager, the Senior Track & Civil Engineer provides advanced engineering support for track and civil infrastructure design & construction and…
Added 8 mins ago
A
Sr Civil Track Engineer
AECOM
Bakersfield, CA
- $90,000 to $160,000 USD / year
Under the direction of the Rail Infrastructure Manager, the Senior Track & Civil Engineer provides advanced engineering support for track and civil infrastructure design & construction and…
Added 8 mins ago
A
Sr Civil Track Engineer
AECOM
Sacramento, CA
- $90,000 to $160,000 USD / year
Under the direction of the Rail Infrastructure Manager, the Senior Track & Civil Engineer provides advanced engineering support for track and civil infrastructure design & construction and…
Added 8 mins ago
Senior Technical Program Manager I, Security and Compliance, Google Cloud
Google
Sunnyvale, CA
…whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish.…
Added 8 mins ago
Program Manager II, Software Quality Assurance and Testing, Platforms and Devices
Google
Mountain View, CA
…everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to…
Added 12 mins ago
Group Product Manager, Compliance Agent Experience
Coinbase
Cheyenne, WY
We're hiring a Group Product Manager to lead the Compliance Agent Experience product team within our EAA organization. This team builds the internal tooling and AI-powered investigation…
Added 12 mins ago
Senior Data Center Cost Manager - Cheyenne
Insight Global
Cheyenne, WY
…multi-gigawatt greenfield development near Cheyenne, Wyoming. The program includes four large-scale data halls plus supporting buildings, phased over several years. You'll help stand up…
Added 12 mins ago
Senior Project Manager
Evidence in Motion
San Antonio, TX
The Senior Project Manager, Accreditation & Academic Initiatives provides leadership and oversight to EIM's project management function supporting the academic team, ensuring consistent and…
Added 12 mins ago
Equal Employment Manager
Veterans Affairs, Veterans Health Administration
Sheridan, WY
Added 12 mins ago
Assistant Safety Manager - Mission Critical
Quanta Services
Cheyenne, WY
The Assistant Safety Manager supports the development, implementation, and oversight of safety programs designed to protect employees, ensure regulatory compliance, and promote a strong…
Added 12 mins ago
FLOATING CAFE MANAGER - ORLANDO, FL
Compass Group, North America
Cheyenne, WY
Working as a Retail Manager supporting Morrison Healthcare accounts throughout the Florida market, you will help lead successful retail and cafeteria operations in partnership with account…
Added 12 mins ago
Construction Manager I, II, III - Upstream
Williams Field Service
Wamsutter, WY
Added 12 mins ago
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Team Manager Developmental
Walmart
CASPER, WY
- $70,000 to $95,000 USD / year
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added 12 mins ago
C
Product Manager – Retirement Services
Cognizant
Cheyenne, WY
- $150,000 to $180,000 USD / year
As a Product Manager – Retirement Services, you will make an impact by serving as the strategic bridge between business stakeholders, client leadership, and delivery teams to drive…

Patient Access Representative-Lead

Houston, TX, United States

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Job details

Posting language: English
Posted: Apr 12, 2023

Original job description

•

Overview: This position is one of the most important functions in the health care delivery system and the first point where contact is made personally or by telephone. The person will receive the patient and direct them to the services needed. Making appointments and making preliminary assessment category of payment for patients are essential before provider can see them.

Duties and Responsibilities:

Welcome patients as they contact the center personally or by telephone, and explain the services available, payment categories, and billing procedures.
Sign in patients
Update patient information at check-in within the EHR at every visit. Entering new patients into CTMP and maintenance of all other data input.
Responsible for accurate appointment scheduling; direct walk-in patients and emergencies as per established policies and procedures.
Pulling charts, tracking patients in EHR, and handing off chart to Medical Assistant or appropriate staff.
Ensuring that all charts are in compliance with documentation requirements.
Completion of all filing of charts by end of day.
Answer all incoming calls and route them to the appropriate staff including faxes.
Work closely with provider staff to assure smooth patient flow and cut down on waiting time.
Work closely with social services and refer patients who chronically do not keep their appointments for follow-up.
Call and remind patient of his/her appointment including the six-month no show report.
Follow up on “no show” patients on a daily basis.
Communicate patient’s problem/complaint to the Clinical Nurse Manager or his/her designee.
Communicate with patients professionally and accurately regarding clinic policies, delays in schedules, etc.
Maintenance and clean up of clinic lobby area.
Check voicemails and return phone calls promptly.
Coordinate patient flow into Eligibility for services, such as admission, re-certification, and insurance changes.
Assist in screening of Medicaid and other insurances.
Accurately implement and collect co-pays.
Maintain stock of office supplies.
Keep all program fliers and information posted and available in waiting room.
Compliance with all policies and procedures, including confidentiality for patients and patients records.
Help with scanning procedures to get patient information into Electronic Health Record.
Make and maintain paper back up patient file including printing of Face Sheet every six months and patient labels.
Other duties as assigned by Supervisor, Operations Manager or Chief.

Education, Experience, Licensure/Certification and Skills/Abilities Related Requirements:

Ability to work under pressure.
Ability and willingness to treat all patients with the utmost kindness and consideration in the most trying situations.
Friendly personality with the desire to work with the public
Ability to handle multi-functions.
Understanding of community based organizations.
Communicate patients’ problems to the medical staff.
Ability to relate to the public.
High school graduate/GED.
One year of medical experience from a similar setting.
Formal training from a vocational school in lieu of the above.
Ability to relate to patients, through familiarity with medical terminology and triage procedure.
Must believe in health care with dignity for all
Ability to communicate with people and understand their problems.
Bilingual in English/Spanish strongly preferred.
Minimum typing speed of 35 wpm.

Continuing Education and Training Requirements:

Participates in training required by the funding source and/or required by licensing board.

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More about this job

Skills

EHR
Scheduling
Regulatory compliance
Documentation
Confidentiality
Cope with pressure
Medical terminology
Bilingualism

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