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Sr. Manager, Operations
Highspring
McLean, VA
The Senior Manager will provide operational oversight, drive accountability across workstreams, identify and lead process improvement opportunities. This position partners closely with…
Added 1 min ago
Data & AI Product Manager
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Chicago, IL
The Product Manager will partner closely with business leaders and technical teams to enhance and scale Hyatt’s trusted, governed, and auditable Feasibility Product that helps Development…
Added 3 mins ago
Associate Director, Price to Win Analyst (Remote)
RTX
Remote, United States
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Added 3 mins ago
Sr. Manager, Supplier Performance
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…management team environment. As a Senior Commodity Performance Lead (CPL) you will be responsible for managing highly complex precision machined optics and composite products across General…
Added 3 mins ago
General Manager, Student Living
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Houston, TX
CLS Living is looking to welcome a dynamic and experienced General Manager to lead one of our vibrant student housing communities. As a General Manager, you will serve as a customer-focused…
Added 3 mins ago
Senior Manager - Materials, Planning & SIOP (Onsite)
RTX
United States
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Added 3 mins ago
Branch Manager - Waco, TX (Bagby)
The Huntington National Bank
Waco, TX
…customers, our bank, and our communities for the better. As a Branch Manager, you are responsible for management of the branch; leading all facets of sales, service and operations of the…
Added 3 mins ago
Branch Manager- One North Hills Tower Raleigh NC
The Huntington National Bank
Raleigh, NC
…customers, our bank, and our communities for the better. As a Branch Manager, you are responsible for management of the branch; leading all facets of sales, service and operations of the…
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Customer Program Manager
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AEye is looking for a Customer Program Manager to help own the customer lifecycle, from contract through delivery, across our product lines. You will manage a portfolio that includes…
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Assistant Manager II
Family Dollar
Vero Beach, FL
We are required to obtain specialized licenses for those of our stores that sell alcohol and/or tobacco. As a manager, you may be required by the local jurisdiction where a store is…
Added 3 mins ago
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Sr. Manager, Managed Programs
Staffmark Group
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- $94,100 to $150,600 USD / year
We are currently hiring a Senior Manager, Managed Programs for our Total Talent Solutions team, and our ideal candidate will possess a passion for impacting lives and our community. The…
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Project Engineer-Electrical
McKim & Creed, Inc.
Pittsburgh, PA · Berkeley Lake, GA · Atlanta, GA
Solid communicator, able to take and understand directives from Project Manager and Electrical lead, and coordinate efforts with design team.
Added 4 mins ago
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Talent Acquisition Specialist
Aluminum Precision Products
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- $70,500 to $80,000 USD / year
Lead and prepare reports for bi-weekly recruiting meeting with Executive team.
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Senior Technology Manager
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MT
TechLink’s marketing program is a multichannel service that connects technology transfer opportunities from DOW labs and VA Medical Centers to qualified industry partners nationwide. As our…
Added 4 mins ago
Technology Manager
Montana State University - Bozeman
MT
TechLink’s marketing program is a multichannel service that connects technology transfer opportunities from DOW labs and VA Medical Centers to qualified industry partners nationwide. As our…
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Senior Engineering Manager, Platform Engineering
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Remote, United States
We are looking for a Senior Engineering Manager, Platform Engineering to lead our core platform team. Our product engineering teams are stream-aligned, each owning a slice of SpyCloud’s…
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Operations Manager
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Hialeah, FL
Innovation & Excellence – We lead the industry with forward-thinking solutions and operational excellence.
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Manager, Inventory Control
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- $80,000 to $95,000 USD / year
The Manager, Inventory Control leads and manages the inventory management and control processes within the assigned distribution center (Bartlett, TN). This role is responsible for…
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Advanced Mfg Engineer Sr Adv
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…innovation. You will report directly to our Sr Adv Mfg Engineering Manager and you’ll work out of our Torrance, CA location on a On-Site work…
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Structural Steel Quality Manager - Beavercreek, OH
GPAC
Beavercreek, OH
- $100,000 to $140,000 USD / year
Own the quality program at a structural steel fabricator serving the Beavercreek, OH area. This Quality Control Manager handles weld inspection, NDT, documentation, and code compliance…
Added 5 mins ago
Manager - Digital Technology Org
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…experience in digital operations, IT service delivery, analytics, or program management. Demonstrated ability to lead cross-functional teams, manage concurrent initiatives, and partner…
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Senior Client Program Coordinator
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Roughly 25-50% of clients the SCPC will manage and work on directly with an Account Manager to oversee all logistics items listed above, without a Program Manager involved
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Seasonal Holiday Retail Manager - Decatur Mall
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As our Local Manager, you'll lead the team responsible for creating magical holiday memories for children and families. You'll oversee daily photo operations, drive sales and service…
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Technical Program Manager III, AI Protection, Cloud
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…whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish.…
Added 6 mins ago
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Shift Lead
Walgreens
ARLINGTON, VA
- $17.5 to $22.5 USD / hour
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).

Patient Access Representative-Lead

Houston, TX, United States

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Job details

Posting language: English
Posted: Apr 12, 2023

Original job description

•

Overview: This position is one of the most important functions in the health care delivery system and the first point where contact is made personally or by telephone. The person will receive the patient and direct them to the services needed. Making appointments and making preliminary assessment category of payment for patients are essential before provider can see them.

Duties and Responsibilities:

Welcome patients as they contact the center personally or by telephone, and explain the services available, payment categories, and billing procedures.
Sign in patients
Update patient information at check-in within the EHR at every visit. Entering new patients into CTMP and maintenance of all other data input.
Responsible for accurate appointment scheduling; direct walk-in patients and emergencies as per established policies and procedures.
Pulling charts, tracking patients in EHR, and handing off chart to Medical Assistant or appropriate staff.
Ensuring that all charts are in compliance with documentation requirements.
Completion of all filing of charts by end of day.
Answer all incoming calls and route them to the appropriate staff including faxes.
Work closely with provider staff to assure smooth patient flow and cut down on waiting time.
Work closely with social services and refer patients who chronically do not keep their appointments for follow-up.
Call and remind patient of his/her appointment including the six-month no show report.
Follow up on “no show” patients on a daily basis.
Communicate patient’s problem/complaint to the Clinical Nurse Manager or his/her designee.
Communicate with patients professionally and accurately regarding clinic policies, delays in schedules, etc.
Maintenance and clean up of clinic lobby area.
Check voicemails and return phone calls promptly.
Coordinate patient flow into Eligibility for services, such as admission, re-certification, and insurance changes.
Assist in screening of Medicaid and other insurances.
Accurately implement and collect co-pays.
Maintain stock of office supplies.
Keep all program fliers and information posted and available in waiting room.
Compliance with all policies and procedures, including confidentiality for patients and patients records.
Help with scanning procedures to get patient information into Electronic Health Record.
Make and maintain paper back up patient file including printing of Face Sheet every six months and patient labels.
Other duties as assigned by Supervisor, Operations Manager or Chief.

Education, Experience, Licensure/Certification and Skills/Abilities Related Requirements:

Ability to work under pressure.
Ability and willingness to treat all patients with the utmost kindness and consideration in the most trying situations.
Friendly personality with the desire to work with the public
Ability to handle multi-functions.
Understanding of community based organizations.
Communicate patients’ problems to the medical staff.
Ability to relate to the public.
High school graduate/GED.
One year of medical experience from a similar setting.
Formal training from a vocational school in lieu of the above.
Ability to relate to patients, through familiarity with medical terminology and triage procedure.
Must believe in health care with dignity for all
Ability to communicate with people and understand their problems.
Bilingual in English/Spanish strongly preferred.
Minimum typing speed of 35 wpm.

Continuing Education and Training Requirements:

Participates in training required by the funding source and/or required by licensing board.

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More about this job

Skills

EHR
Scheduling
Regulatory compliance
Documentation
Confidentiality
Cope with pressure
Medical terminology
Bilingualism

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