Patch Team Lead

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• Burger Patch is looking to hire driven individuals to be at the center of a fast-growth opportunity at our location in Midtown! The ideal candidates will have a desire to grow with us, a customer-focused demeanor and an entrepreneur's mentality. We're looking for partners that have the natural ability to lead others, a strong emotional intelligence, above average work ethic and passion to create change and succeed as a team. Together, we have an opportunity to reshape the way people think about and consume the all-American meal.

Full-Time

• Must complete 90-day “Team Lead in training program” designed to train and evaluate candidates for the role of Team Lead. (Additional “skills training” may be required).
• Eligible for overtime and holiday pay when applicable.
• Medical, Dental, and Vision benefits for full-time Team Members and eligible dependents. *We cover up to 80% of a Team Member's individual monthly medical plan premium!
• Free meals while on shift
• 50% employee discount on non-workday meals
• 50% discount on Burger Patch merchandise
• Commitment to connection - Sponsored events including team building outings, tickets to sporting events, community give-back events and more...
• Opportunity to be cross-trained on front and back of house skill sets
• Holiday schedule - Closed on Thanksgiving and Christmas
• Paid sick days
• Employee Rewards
• Referral Bonus Program
• Flexible hours

Responsibilities (additional responsibilities may apply):

Administrative

• Take daily inventory of food stock to create daily prep list
• Checklist/process outline creation
• Report serious issues regarding safety, equipment, staff challenges
• Share positive stories deserving or recognition with staff and management
• Cash drawer open and close
• Key holder to open and close the restaurant.

Team

• Point of contact for minor to moderate challenges that arise
• Daily Break rotation
• Position reassignment when necessary
• Set example for staff in all positions
• Positive reinforcement/motivator of team
• Train new and existing employees on recipes (if applicable) and roles that they have been approved to perform.
• Manage time during morning prep and end of night closing tasks
• Address escalated guest complaints in the absence of Asst. Manager and/or GM

Kitchen Oversight

• Know and reinforce food safety standards (inventory rotation, sanitizer buckets, handwash/gloves, time/temp, etc…).
• Lead for getting shipments/deliveries organized and put away in restaurant and/or off-site storage area.
• Initiate in-service prep when necessary
• Maintain standards for ticket times and service
• Maintain consistency of recipes
• Maintain organization of storage shelves and walk-in
• Maintain food quality standards
• Reinforce restaurant/kitchen rules

If you think you would be a good fit for us and vice versa, we would love to meet you!

Qualifications:

• Able to lift up to 35lbs
• Ability to stand for extended periods of time
• Ability to learn multiple positions and work them interchangeably
• Strong verbal communication skills
• Must pass required certifications
• Minimum 1 continuous year of applicable restaurant experience
• Track record demonstrating strong leadership skills and emotional IQ
• Ability to work 30+ hours/week (up to 5 days)
• Great attitude and effort - we'll teach you everything else!