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Applied AI Site Reliability Engineer III
Deloitte US
Dallas, TX · Hermitage, TN · Nashville, TN
Technical Leadership and Advocacy: Serve as the technical advocate for production reliability and operability, ensuring systems are admissible, performant, safe to run, and able to degrade…
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Applied AI Site Reliability Engineer I (PxE A&A)
Deloitte US
Dallas, TX · Tampa, FL
Technical Leadership and Advocacy: Serve as the technical advocate for production reliability and operability, ensuring systems are admissible, performant, safe to run, and able to degrade…
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Project - Manager - Public Health Analyst
Deloitte US
Atlanta, GA
Develop and review analyses, summaries, executive briefings, recommendations, trackers, and other program documentation for leadership and program stakeholders.
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Associate Director Cyber Engineering - Data Protection
Deloitte US
Birmingham, AL · Cincinnati, OH · Cleveland, OH · Colorado Springs, CO · Columbus, OH · Davenport, IA · Dayton, OH · Des Moines, IA · Grand Rapids, MI · Hermitage, TN · Indianapolis, IN · Jacksonville, FL · Kansas City, MO · Lake Mary, FL · Louisville, KY · Mechanicsburg, PA · Memphis, TN · Midland, MI · Nashville, TN · New Orleans, LA · Omaha, NE · Pittsburgh, PA · Rochester, NY · Salt Lake City, UT · San Antonio, TX · St. Louis, MO · Tallahassee, FL · Tampa, FL · Tulsa, OK · Wichita, KS · Williamsville, NY
Position US Cyber to align with Technology and Cyber Leadership direction and lead new Zero Trust initiatives and cross-functional programs across the US Member Firm.
Added just now
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Technical Program Manager
Hadrian Automation
Torrance, CA
- $130,000 to $190,000 USD / year
As a Technical Program Manager (TPM), you will play a critical role in ensuring delivery excellence for our customers in the defense and aerospace sectors. Working closely with the CEO,…
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Regional Sales Manager
HMC
Sacramento, CA
Employee Assistance Program: Complementary benefit provided to all employees to assist with personal or work-related concerns.
Added 1 min ago
VICE PRESIDENT & CHIEF NURSING INFORMATICS OFFICER (3779)
Memorial Health System
United States
Demonstrated success in aligning clinical operations, information technology, and executive leadership to drive adoption, quality, and safety outcomes.
Added 1 min ago
SH
Kitchen Porter
Southcoast Health System, Inc.
Fall River, MA
- $16.63 to $23.64 USD / hour
Professional growth opportunities and customized leadership training
Added 1 min ago
Sales Account Executive - SAP Academy for Customer Success - Dallas (Hybrid)
SAP
Houston, TX
Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your sales team, that enhances your support in the role and is a critical…
Added 1 min ago
Machine Learning Engineer
SAP
Bellevue, WA
…use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business…
Added 1 min ago
SH
Food Service Worker
Southcoast Health System, Inc.
Fall River, MA
- $16.48 to $23.17 USD / hour
Professional growth opportunities and customized leadership training
Added 1 min ago
Senior MAP Systems Engineer
Airbus Americas, Inc.
Mobile Area, AL
…complete Aircraft design, build, test process and Aircraft operations. The MAP III Flightline position is responsible to develop solutions related to aircraft non-conformities which require…
Added 1 min ago
Travel & Procurement Specialist III
The University of Central Florida Board of Trustees
Orlando, FL
…shape the processes that keep the university moving. Bring your leadership to UCF and help build a team that empowers thousands of faculty and staff to focus on what matters…
Added 1 min ago
Radiologic Technologist - Sign On Bonus $1,000
Memorial Hermann-GoHealth Urgent Care Management, LLC
Houston, TX
We are highly selective and proud to cultivate a leadership cadre and culture that exemplifies our core values. We build strong, high-performing teams, operate with a bias toward action,…
Added 2 mins ago
UO
The Study Hub Peer Supported Learning Position (Peer Tutor or SI Leader)
University of Kentucky
Lexington, KY
- From $12 USD / hour
The Study Hub’s Peer Tutoring Program offers services Monday-Thursday 2pm – 10pm and Sundays 4pm-8pm. Student employees may have shifts during these times as well as occasional additional…
Added 2 mins ago
President & CEO
Laurel House, Inc.
Stamford, CT
…budget and guide the organization’s strategy, financial health, operations, and program…
Added 2 mins ago
DV
Sous Chef
Discovery Village at Deerwood IL
Jacksonville, FL
- From $23 USD / hour
…operational excellence, lifestyle personalization, and culture-driven leadership, we proudly serve residents and families with more than 15,000 units nationwide and…
Added 2 mins ago
Operations Manager, DC
ALO
North East, MD
The Operations Manager provides leadership and supervision to an operations team working for the same value stream to create a world-class operations team. This includes, but is not limited…
Added 2 mins ago
Operations Manager, DC
ALO
Fort Worth, TX
The Operations Manager provides leadership and supervision to an operations team working for the same value stream to create a world-class operations team. This includes, but is not limited…
Added 2 mins ago
Assistant Front Office Manager
TPG Hotels & Resorts
Fort Lauderdale, FL
The Assistant Front Office Manager supports the Front Office Manager in overseeing the day-to-day operations of the front desk. This role ensures that all guests receive exceptional service…
Added 3 mins ago
Manager | Engineering Operations
REMEDY MEDICAL PROPERTIES INC
Voorhees Township, NJ · Andover, MA · Lynbrook, NY
The Maintenance Operations Manager position encompasses a wide range of duties associated with the total care of the assigned assets that represent a major investment by the company. These…
Added 3 mins ago
Rigging Trainer
Bechtel Corporation
Millersport, OH
…from initial planning and investment, through start-up and…
Added 3 mins ago
Acquisition Specialist, Senior - EW&C
Semper Valens Solutions
Belcamp, MD
Serve as the principal acquisition advisor to Product Directors, Product Managers, and military leadership on procurement approaches, acquisition lifecycle activities, and program execution…
Added 3 mins ago
LS
Regional Vice President of Operations
Lucky Strike Entertainment
N. Ridgeville, OH
- $200,000 to $225,000 USD / year
Significant multi-unit operations leadership across a large geographic region, preferably in entertainment, hospitality, retail, or food and beverage
Added 3 mins ago
Event Technical Specialist, Video – Chicago, IL
Encore Global
Schiller Park, IL
Creates an atmosphere that fosters the development of technical and leadership skills in other employees.

Operations Manager - Orlando, FL

Virtual, FL, United States

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Job details

Posting language: English

Original job description

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

Job Description

The Operations Manager oversees the daily operations, team performance, and office management of a DTH (Direct-to-Home) Installation Program. This role is responsible for recruiting, training, and managing a team of Pros across multiple programs, ensuring compliance with Standard Operating Procedures (SOPs), state/provincial licensing requirements, and company training standards (including SHP 1.0 and continuing education).

External Description

Key Focuses:

People Leadership & Development Team Leadership & Development- Provides ongoing coaching, performance management, and monthly performance review audits for all Installation Pros. Conducts monthly installation inspections and delivers regular training to ensure quality and compliance. Collaborates with the Regional Manager on staffing decisions and Assistant Operations Manager performance.
Pro & Team Development- Holds recurring one-on-one meetings (weekly or bi-weekly) with every Installation Pro in the manager's downline. Each session focuses on individual recognition of strong performance, transparent discussion of areas needing improvement, and the creation of actionable improvement plans with clear steps and timelines to drive accountability and professional growth.
Off Season Recruitment & Training- Recruits professional, driven Install Pros ahead of peak seasons and leverages pre-season sales trips to train new hires and keep veteran Pros motivated, ensuring the team is fully ramped, licensed, and ready before the season begins.
Seasonal & Field Engagement- Participates in Preseason trips (minimum one in Fall, two in Spring), supports field service operations, and contributes to in-market recruiting and staffing efforts at the direction of the Regional Manager.

Weekly Operating Cadence

Monday Weekly Planning & Ridealongs- Structures a comprehensive weekly plan each Monday that identifies which Installation Pros the manager will accompany on ridealongs throughout the week. This planning session also maps individualized pro coaching priorities aimed at improving specific metrics, and ensures all inventory is being accurately counted, tracked, and reconciled in alignment with company standards.
Wednesday Weekly Team Huddles- Facilitates weekly team huddles every Wednesday to review and communicate corporate updates, weekly communications, and organizational priorities. Uses huddle time for scorecard coaching, walking through key performance metrics with the team to identify trends, celebrate wins, and drive focused improvements across all measurable categories.
Communication Management- Serves as the central communication hub between leadership, Installation Pros, and cross-functional partners. Ensures corporate updates, policy changes, and operational priorities are clearly cascaded to the team in a timely manner, while also surfacing field feedback and concerns upward to leadership for resolution.

Operational Execution

Operational Oversight- Plans and manages daily installation and service schedules, monitors installation and quality metrics, and ensures timely completion of service tickets within 90-day windows. Assigns home damage fixes as needed and manages the office NIS channel where applicable.
Inventory & Asset Management- Owns the accurate tracking, counting, and reconciliation of all team inventory and company-issued assets. Ensures Installation Pros are accountable for assigned equipment, that stock levels align with installation demand, and that discrepancies are promptly investigated and resolved to protect company resources.

Financial & Administrative Stewardship

Timecard Management- Reviews, edits, and approves all team timecards prior to the weekly Tuesday deadline. Ensures hours are accurately recorded, breaks and overtime comply with company policy, and any timecard discrepancies are addressed directly with the Pro to maintain payroll integrity.
Managing Expenses- Oversees team-related expenses including travel, supplies, and operational spend, ensuring all costs align with approved budgets and business needs. Reviews expense submissions for accuracy and policy compliance, and partners with the Regional Manager to identify cost-saving opportunities and prevent budget overruns.
Administrative & Cross-Functional Coordination- Submits monthly Manager Checklists and maintains positive working relationships across departments including Sales, Housing, 1Stop, Licensing, and MyHR. Attends all required bi-weekly Operations Manager meetings and FSM/OM meetings.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)

Official description on file with Talent.

We support the use of AI tools to help you prepare for your interview (e.g., practicing responses, researching the role, or refining your resume). However, during interviews and assessments, we expect responses to reflect your own thinking, experience, and communication. Use of AI to generate or read answers in real time, complete assessments, or misrepresent your qualifications is not permitted and may impact your candidacy.

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