Jobs in the United States

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TC
Service Maintenance Technician I
The Community Builders
Chicago, IL
- $22 USD / hour
Under the direction of the Service Maintenance Manager, the Service Maintenance Technician I is responsible for the completion of general maintenance and janitorial tasks which help to…
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Communications & Brand Director
Akeneo
Boston
…stories yourself, and bring them to life globally with the support of PR and design…
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Demand Planning Senior Manager
Hoffman Enclosures, Inc.
St Louis Park, MN · Anoka, MN
Partner with Sales, Product Management, Program Management, Finance, SIOP, Supply Chain, and Operations to reconcile differing demand views and establish one agreed planning signal.
Added just now
WF
Meat Clerk
WinCo Foods
Bozeman, MT
- $17.5 to $22 USD / hour
…Our benefits, including top-tier medical plans and tuition support set us apart. In your role, you'll be instrumental in making a real impact in the communities we serve, embodying our…
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Teller - East Texas
Credit Union of Texas
Sulphur Springs, TX
…and uses CUTX-approved technology and AI-assisted tools to support accurate transaction processing and member needs…
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MB
Reliability Engineer
Massachusetts Bay Transportation Authority
Boston, MA
- $100,006.4 to $142,875.2 USD / year
The successful candidate for this role will report to the Senior Manager of Reliability Engineering under Engineering, Planning, and Asset Management. The candidate will play a pivotal role…
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HUB Data Analyst I
ITR Concession Co LLC
Elkhart, IN
Minimum 3 days in office or designated field office per week
Added 1 min ago
L
Full Time - Merchandising Service Associate - Day
Lowes
Presque Isle, ME
- Full-time
Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond…
Added 1 min ago
L
Full Time - Merchandising Service Associate - Day
Lowes
Cedar Rapids, IA
- Full-time
Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond…
Added 1 min ago
Merchandising Service Associate - Plant Service Lead
Lowes
Danbury, CT
Always provide SMART customer service through the daily execution of Lowe's customer service policies, procedures, and programs.
Added 1 min ago
Consumer Auto Underwriter - Digital Team
Ally Bank
Remote, United States
Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager · Location: remote but must live in the state of CA, AZ, NV, OR, TX, WA, or WY
Added 1 min ago
Wireless Sales Manager
at Acosta
Frankfort, KY · Louisville, KY
Drive sales through personalized wireless solutions and customer education.
Added 1 min ago
AP
Service Manager - Pest Control
American Pest
Baltimore, MD
- $53,000 to $65,000 USD / year
What You'll Do... As a Service Manager with American Pest, you'll support a team of 8-12 technicians in their pest management objectives with both residential and commercial accounts.…
Added 1 min ago
L
Full Time - Merchandising Service Associate - Day
Lowes
Columbus, OH
- Full-time
Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond…
Added 1 min ago
L
Full Time - Merchandising Service Associate - Day
Lowes
Collierville, TN
- Full-time
Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond…
Added 1 min ago
L
Full Time - Merchandising Service Associate - Day
Lowes
Collierville, TN
- Full-time
Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond…
Added 1 min ago
L
Full Time - Merchandising Service Associate - Day
Lowes
Presque Isle, ME
- Full-time
Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond…
Added 2 mins ago
Manager of Retail Loan & Lease Accounting Projects
Toyota
Plano, TX
Reporting to the Senior Manager of Accounting Projects and Reporting, the person in this role will support the Accounting Department's objective to streamline business processes, prioritize…
Added 2 mins ago
Sr Manager of Retail Loan & Lease Accounting Projects
Toyota
Plano, TX
Reporting to the General Manager of TMCC Accounting and TFSB CAO, the person in this role will support the Retail Loan & Lease Accounting Department’s objective to deliver efficient,…
Added 2 mins ago
Chevy: Automotive Sales Associate
Van Bortel Chevrolet
Macedon, NY
…facility in order to provide our customers the best possible support and our employees a secure…
Added 2 mins ago
SD
Dispensary General Manager
Sweetspot Dispensary
West Hartford, CT
- From $65,000 USD / year
…the power of the plant. Approachable by nature, we treat each customer and employee individually, ensuring everyone feels welcomed. Sustainability is at our core, making thoughtful choices…
Added 2 mins ago
CO
Code Officer/Sr. Code Officer
City of McKinney
McKinney, TX
- $21.54 to $37.73 USD / hour
City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values – Respect,…
Added 2 mins ago
Senior Program Manager 1
ARA Brand
Albuquerque, NM
…opportunity to join our dynamic, employee-owned team for a Program Manager. You will be the procurement interface for multiple programs, while supporting the team in varying program…
Added 2 mins ago
Manager, Strategic Sourcing
ChenMed, LLC
United States
The Manager, Strategic Sourcing will support the company’s procurement function. The overall responsibilities include managing initiatives and processes to deliver optimal value in support…
Added 2 mins ago
Lead, Medication Adherence Tech
ChenMed, LLC
United States
Must possess a customer service mindset with the ability to remain patient, calm and empathetic is challenging situations

Operations Manager

Jersey City, NJ, United States

$145,000 to $155,000 USD / year

Apply on recruitingbypaycor.com

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Job details

Pay: $145,000 to $155,000 USD / year
Posting language: English

Original job description

About ABC Companies:

ABC Companies is a leading provider of transportation solutions, offering vehicles for 8-81 passengers, along with parts, service, and financing to support fleet operators across North America. Family-owned and operated since 1972, ABC is driven by its mission to advance the transportation industry through innovative, collaborative solutions that redefine the standard. Guided by its core values of Integrity, Trust, Collaboration, and Innovation, ABC is committed to delivering customer-focused, high-quality solutions that enhance safety, performance, and reliability. For more information, contact 800-222-2871 or visit abc-companies.com.

Title: Operations Manager

Reports To: Chief Operating Officer

Salary Range: $145,000-$155,000 annually

This information reflects the proposed base salary range for this position based on available data. Minimums and maximums may vary based on location. Individual pay is determined by additional factors including job-related skills, experience, applicable education or training, and other relevant factors.

Position Overview:

Responsible for effectively managing and directing the daily service operations. This includes overseeing established service operations policies and procedures, monitoring the efficiency of service operations, promoting customer service through training and related initiatives, supporting service sales and marketing efforts, managing an effective safety program, and assurance of regulatory compliance.

Key Responsibilities:

Responsible for profitable operation of shop and service areas in a safe, clean, and efficient manner.
Responsible for hiring, orientation, training, performance evaluation, and development of service operations personnel.
Ability to run and analyze reporting on vehicle trends and report to the customer with recommendations.
Ability to schedule Preventative and Unscheduled maintenance based on shop capacity and fleet needs while ensuring full PM Compliance and pristine fleet conditions.
Responsible for reviewing and managing monthly customer invoices.
Responsible for being the ABC liaison during customer interactions and presentations.
Coaches and directs service operations personnel as well as managing situations involving issues related to employee performance and misconduct.
Oversee the training and development of service personnel to ensure technical and customer service skills are continually upgraded and maintained as needed.
Ensure that an adequate volume of vehicle parts, supplies, and other necessary equipment and materials are available.
Develop and implement an operations compliance audit program (compliance to policies, procedures, standards, etc.).
Responsible for monitoring service sales revenue, expense management, and budget for the location.
Ensures the location meets and maintains established standards for building and facilities, service operations, and safety.
Directs, coordinates, and promotes an effective safety program.
Direct efforts and initiatives with the assistance of Human Resources to ensure regulatory compliance with OSHA, EPA, DOT, state, and local regulatory agencies.
Oversee and direct preventive maintenance programs for shop systems, tools, and equipment at the location.
Works closely with the Vice President National Service Operations to support development of service standards and operating procedures.
Responsible for ensuring that service operations fully utilize automated computer systems by ensuring that orientation and training is provided for all employees and reporting any unmet needs or concerns to the IT department.
Directs and oversees the maintenance and upkeep of the buildings and grounds.
Communicate verbal and written information clearly and concisely to all internal and external stakeholders.
Embrace and promote the customer service philosophy of exceeding customer expectations every day. Work closely with customers to ensure satisfaction.

Qualifications & Skills:

Demonstrated management ability and a minimum of five years of management experience in the motor vehicle service industry.
BA or BS in Business or a related field.
5 years of strong financial background and must have owned a P&L

Preferred Qualifications:

Fleet Maintenance management experience.
Must possess an understanding and insight into past and current trends, issues, and economics within the motor vehicle service industry.
5 years of leading/managing people.
Must have a good knowledge of motor vehicle operating systems and preferably be ASE certified.
Must have strong communication and interpersonal skills.
Requires strong organizational skills to include the ability to effectively manage multiple projects simultaneously, prioritize tasks, and complete assignments within expected time frames.
Possess a working knowledge of current automated business systems, preferably Microsoft Word, Excel, Outlook, and Oracle or similar programs and other applications as needed.

ABC Companies is an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

Apply on recruitingbypaycor.com

More about this job

Skills

Customer service
Sales
Regulatory compliance
Reporting
Vehicle trends
Presentation skills
Training and development
Preventive maintenance
Communication skills
Interpersonal skills
Organizational skills
Prioritization

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Work requirements

Jobs in the United States