Medical Director - Urgent Care

About

Acclaim Health:

Acclaim Health is a multi-specialty medical group practice comprised of over 500 physicians, nurse practitioners, and physician assistants who partner with JPS Health Network (JPS). Acclaim supports JPS’s mission of transforming healthcare delivery for the communities we serve. From primary care to pediatrics to a full range of specialties, Acclaim’s goal is to provide high-quality, compassionate care for every patient, every time.

JPS Health Network has been serving the residents of Tarrant County for over 100 years, covering a population of 3.5+ million. As the county health network and Level-1 Trauma Center, JPS is also an urban teaching hospital with a long history of training physicians and medical students. JPS offers 18 residency and fellowship programs, including the largest family medicine residency in the nation.

Job Summary The Medical Director of Urgent Care provides physician leadership and administrative oversight for the daily clinical and operational functions of the practice. The Medical Director serves as a key liaison between providers, clinic leadership, and organizational stakeholders to ensure the delivery of high-quality, patient-centered care.

This position partners closely with physicians, advanced practice providers, practice managers, nursing leadership, and departmental administration to improve patient access, clinical quality, operational performance, provider engagement, and patient experience. The Medical Director champions continuous improvement initiatives while fostering a collaborative, accountable, and inclusive culture across the care team.

Specifications:

· 12-hour shifts with no overnight coverage. · Urgent Care operates seven days per week. · Collaborative physician and APP staffing model. · Epic electronic medical record system.

Essential Duties and Responsibilities Clinical Operations Provides physician leadership for the clinic's day-to-day operations with 0.1 FTE dedicated to administrative and leadership responsibilities and 0.9 FTE dedicated to direct patient care. Board certified or board eligible in Family Medicine and/or emergency medicine. Unrestricted work authorization to work in the United States. DEA registration eligible for practice requirements. Collaborates with practice management to optimize patient access, provider schedules, and clinic workflows. Oversees provider templates and clinical resource allocation to support operational efficiency. Promotes evidence-based practices and standardized clinical workflows. Serves as a resource and mentor for physicians and advanced practice providers. Facilitates communication between clinical staff, administration, and organizational leadership. Identifies and leads initiatives to improve clinic performance and patient outcomes.

Leadership and Provider Engagement Builds a positive, collaborative culture focused on accountability, professionalism, and teamwork. Participates in provider recruitment, onboarding, retention, and engagement efforts. Assists in evaluating provider performance and professional development. Addresses provider concerns and works collaboratively to resolve operational challenges. Supports leadership development among physicians and advanced practice providers. Quality and Patient Experience Monitors clinical quality metrics and patient satisfaction measures. Leads efforts to improve patient safety, quality outcomes, and regulatory compliance. Supports implementation of organizational quality improvement initiatives. Reviews performance data and develops action plans to improve results. Promotes a culture of patient-centered care and continuous improvement. Academic and Educational Responsibilities Supports the education and professional development of all healthcare learners. Participates in teaching and mentoring activities as appropriate. Collaborates with academic leadership to enhance educational experiences within the clinic setting. Strategic and Financial Stewardship Collaborates with departmental leadership to identify growth opportunities and strategic priorities. Provides feedback related to staffing, facilities, equipment, and program development needs. Supports initiatives that improve operational efficiency and financial performance. Participates in strategic planning activities aligned with organizational goals. Community Engagement Represents the clinic, Acclaim Health, and JPS Health Network in community outreach and educational activities. Supports initiatives that improve community health and strengthen organizational partnerships. Other Duties Performs other duties as assigned.