Jobs in the United States

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Added 1 min ago
Production Leader - Nights
Mars
Topeka, KS
…the 24-hour Area Leadership Team to deliver area continuous improvement and Mars Supply Excellence (MSE) program implementation. The Production Leader is responsible for building an…
Added 1 min ago
PC
Production Operations Manager
Pacific Coast Producers
Woodland, CA
- $120,000 to $160,000 USD / year
Strong background in manufacturing methods, process/continuous improvement programs, and MRP/ERP systems.
Added 3 mins ago
Registrar Senior Infusion Center
Corewell Health Corporate
Livonia, MI
Work with Supervisor on process improvement projects, new process flows, new hire training and other projects as needed.
Added 3 mins ago
Engineering Manager – Mechanical, Electrical and Piping
Burger Boat Company
Manitowoc, WI
…accountable the MEP Engineering Team, including Design and Process Engineers, Electrical Engineers, Drafters, and external engineering partners. This role integrates engineering with…
Added 3 mins ago
Investigations Analyst, Safety, NAST
Amazon.com Services LLC
Nashville, TN
Working within established investigation workflows and SOPs, with periodic review and guidance from the Program Manager, you'll review source documents such as police and crash reports,…
Added 3 mins ago
Sr Manager Sourcing
Universal Parks & Resorts
Universal City, CA
…operations, sourcing strategies, and supplier relationships. The Sr. Manager will deliver procurement efficiency, beneficial spend economics and savings via utilization of sourcing…
Added 5 mins ago
R
Sr Manager, Corporate Development
Rosendin
San Jose, CA
- $180,100 to $236,400 USD / year
Rosendin is seeking a Senior Manager, Corporate Development, to support the company's strategic growth initiatives through market assessment, target sourcing, acquisition and investment…
Added 6 mins ago
Talent Acquisition Specialist
Brenntag Mid-South, LLC
Henderson, KY
Recommend process improvements to enhance hiring efficiency and candidate experience.
Added 6 mins ago
Production Manager – Lower Power Train
Decatur, IL
As 1st shift Production Manager in Decatur, Illinois, you will oversee and coordinate a complex production line, ensuring safe, high‑quality, on‑time manufacturing. You’ll lead daily…
Added 6 mins ago
Manager Production
Mapleton, IL
Process Improvement: Ability to maintains focus on the continuous improvement of processes, products and services.
Added 6 mins ago
Production Manager
Decatur, IL
As 1st shift Production Manager in Decatur, Illinois, you will oversee and coordinate a complex production line, ensuring safe, high‑quality, on‑time manufacturing. You’ll lead daily…
Added 7 mins ago
Compliance Administrator - Community Lending
Regions Bank
Birmingham, AL
…a specific line of business. Associates have influence over process and policy changes. This position is an individual contributor and typically reports to the Business Unit Compliance…
Added 7 mins ago
Infection Prevention, Accreditation, and Regulatory Associate
UKH University of Kansas Hospital Authority
Great Bend, KS
…and infection prevention requirements and related performance improvement projects. The Associate performs various data management functions necessary for continuous survey readiness and…
Added 8 mins ago
Operations Manager – Aerospace Sealants Manufacturing
PPG Industries, Inc.
United States
Are you a passionate and driven Operations Manager who is looking to take their career to new heights? Then look no further than this opportunity with PPG's Aerospace business! We are…
Added 8 mins ago
Senior Complex Case Manager (RN) - D-SNP (Temporary)
Central California Alliance for Health
Mariposa County, CA · Merced County, CA · Monterey County, CA · San Benito County, CA · Santa Cruz County, CA
Participates in Quality Improvement studies, to continually evaluate the program’s effectiveness and ability in promoting quality driven, cost effective, achievable goals and outcomes for…
Added 9 mins ago
T
Product Manager
TEKsystems
Brooklyn, NY
- $40 to $45 USD / hour
Associate Product Manager, eCommerce Personalization
Added 10 mins ago
Sales Supervisor - Capitol Hill
Warby Parker
Seattle, WA
…and mission on the sales floor, but you'll also take part in process ideation and improvement, as well as a slew of special projects. Sound right up your alley? Keep…
Added 10 mins ago
GC
Capital/Sr. Capital Projects Manager
Guilford County
Greensboro, NC
- $40.95 to $51.18 USD / hour
This position serves as a senior project manager and/or program authority of the Department. The employee performs administrative duties such as planning, organizing, and managing the daily…
Added 11 mins ago
Associate Finance Manager, North America Commercial Accounting
General Mills Services, Inc.
Minneapolis, MN
Advancing process improvement, standardization, and new capabilities in support of a continuously optimized global operating model.
Added 12 mins ago
WU
Medical Assistant III - Medicine Multispecialty Center - CAM Sunset Hills
Washington University in St Louis
St. Louis, MO
- $19.93 to $29.93 USD / hour
Participates in quality improvement activities to ensure appropriate clinical outcomes.
Added 12 mins ago
Senior Project Accountant
Kansas City, MO
Reporting to the Manager, Project Accounting, the Senior Project Accountant (internally known as Specialist Project Accounting) is responsible for the accounting, analysis, and financial…
Added 14 mins ago
Sr. Director, Subscription Services
Planview Incorporated
United States
…Professional Services P&L - driving revenue attainment, margin improvement, and resource utilization across the subscription…
Added 14 mins ago
MC
Manufacturing Production Team Lead - PPVS - 2nd Shift (10% shift differential)
Mott Corporation
Farmington, CT
- $25 USD / hour
Lead and execute continuous improvement projects assigned by the Value Stream Manager to achieve targeted performance outcomes.
Added 14 mins ago
Manager, Quality Assurance Second Shift
Merck
Durham, NC
The Quality Assurance Manager will direct Shop Floor Quality Assurance (SFQA) B160 to support process and technology introduction, compliance improvements, and manufacturing readiness to…
Added 15 mins ago
Project General Manager, Strategic Shuttle Programs
CharterUP
Memphis, TN
CharterUP is seeking a Project General Manager to lead complex, large-scale shuttle programs, such as workforce transportation for data centers and major construction projects. As the…

Manager, Training Program Delivery

United States

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Job details

Posting language: English

Original job description

Location: [[location]] Cities: [[sfstd_jobLocation_obj]] Requisition ID: [[id]] This job will continue to be posted until at least 11/11/26. If interested, please apply prior to this date. Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

You’ll be at the forefront of ensuring excellence in training delivery across Airports, Contact Centers, and Cargo. Reporting to the Sr Manager, Operational Excellence Training & Airport Performance and Readiness, you’ll lead Team Leads who manage instructor teams, making sure training programs are delivered consistently, effectively, and to the highest operational standards. You’ll apply strong leadership and project management skills to optimize resources and maintain facilitation quality across all locations. If you’re passionate about building high-performing teams and driving consistency and excellence in training delivery, this is the job for you!

What you'll do

This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

Lead a team of Team Leads overseeing domestic and international corporate instructors for Airports, Contact Centers, and Cargo training delivery.
Provide coaching and conduct classroom evaluations to ensure facilitation excellence and instructor development.
Implement structured onboarding, course qualification, and certification frameworks to maintain consistency and readiness across instructional teams.
Define and monitor KPIs; maintain dashboards to track training effectiveness, instructor performance, and learner outcomes.
Drive innovation in training delivery through digital platforms, AI-enhanced learning tools, and immersive simulations
Manage cross-functional training projects using Agile or PMI-based methodologies to ensure timely execution and measurable impact

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

Bachelor’s Degree or equivalent experience
5+ years in training delivery, instructional leadership, or customer care operations
Strong track record of relationship management and cross-functional collaboration
Ability to manage multiple priorities and make sound decisions under pressure

Preferred Qualifications- Education & Prior Job Experience

Experience supporting frontline airport, contact center, and cargo teams
Background in developing training strategies or managing training programs

Skills, Licenses & Certifications

Strong knowledge of adult learning principles and instructional design
Certification in training delivery or instructional facilitation (e.g., ATD, CPTD, or equivalent)
Comfortable driving change and continuous improvement in training delivery
Proficient in Microsoft Office Suite and collaboration tools (e.g., Asana)

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Cities: [[sfstd_jobLocation_obj]]

Requisition ID: [[id]]

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More about this job

Skills

Lead a team
Coaching
Onboarding
Agile
Leadership
Customer service
Collaboration
Adult education
Process improvement
Microsoft Office
Asana

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