Jobs in the United States

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Added 1 min ago
Director, Enterprise Architecture
Stateside
Adelphi, MD
…advisor to executive leadership and technology teams, enabling digital transformation initiatives while reducing complexity, technical debt, and organizational…
Added 2 mins ago
Manager-Maintenance/Engineer
Westin Governor Morristown
Morristown, NJ
…hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving…
Added 3 mins ago
FC
Flight Centre Travel Group - Change Manager, Corporate Americas - Boston, MA
Flight Centre
MA
- $120,000 to $140,000 USD / year
At Flight Centre Travel Group, we're looking for a Change Manager who thrives on helping people, processes, and technology evolve successfully. This role plays a critical part in driving…
Added 3 mins ago
MA
Inside Sales Representative
Masimo Americas, Inc.
Denver, CO · Kansas City, MO · Omaha, NE
- $20 USD / hour
This position reports to the Sr. Manager, Inside Sales and is part of the US Acute Care Inside Sales team located in Denver, CO and will be fully remote to cover the Rocky Mountain Region.
Added 3 mins ago
Project Controls Administrator
Intrepid Fiber Networks
Broomfield, CO
This position provides contractual, administrative, material, financial, and procurement support to the construction program, working under the direction of the Program Manager. The role is…
Added 4 mins ago
Case Manager Registered Nurse (Remote, EST)
Aetna Resources, LLC
Remote, United States
Community Care Case Manager use a collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet an individual’s…
Added 4 mins ago
A
Executive Director, Program Management, Customer Experience
Amplify
Remote, United States
- $150,000 to $175,000 USD / year
The Executive Director (ED), Program Management, Customer Experience is an executive leadership role responsible for leading the portfolio-wide strategy, delivery governance, and…
Added 4 mins ago
Development Manager, Stewardship
NPOWER INC
Remote, United States
…individuals with the skills and confidence to succeed in the U.S. digital economy. With programs in 16 cities and growing, NPower's holistic approach blends intensive technical instruction…
Added 5 mins ago
Client Account Executive
Dialpad
United States
Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve…
Added 5 mins ago
Network Business Development & Partnership Manager - Wallet, Payments, and Commerce
Apple
Cupertino, CA · New York City, NY
We are seeking a Business Development & Partnership Manager to support Apple Pay and Apple Wallet growth globally, and to support Apple as a merchant from a payment network perspective. The…
Added 7 mins ago
Senior Product Manager, Connected Living
Comcast (CC) of Willow Grove
PA
Families today face a growing number of physical and digital risks, yet protection experiences remain fragmented across multiple devices, apps, and services. We believe protecting what…
Added 8 mins ago
SI
Manager, Compliance
Snap Inc.
Los Angeles, CA · San Francisco, CA · NY
- $133,000 to $235,000 USD / year
We’re looking for a Compliance Manager to join Snap’s Integrity & Compliance Team! In this role, you will help lead and evolve core elements of Snap’s global Integrity & Compliance program.…
Added 8 mins ago
RD
Senior Manager, Business Development Operations & Support
Rowan Digital Infrastructure
Denver, CO
- $150,000 to $180,000 USD / year
At Rowan Digital Infrastructure, we are transforming data center delivery for speed and scale. Our mission is to deliver best-in-class data center solutions to hyperscale customers who…
Added 8 mins ago
RD
Director, Business Development Operations & Support (BD-OS)
Rowan Digital Infrastructure
Denver, CO
- $169,000 to $205,000 USD / year
At Rowan Digital Infrastructure, we are transforming data center delivery for speed and scale. Our mission is to deliver best-in-class data center solutions to hyperscale customers who…
Added 9 mins ago
Senior Environmental Consultant Manager
Sargent & Lundy
Cranberry Township, PA
…may use data, automation, artificial intelligence, and other digital tools to support research, analysis, engineering and design activities, workflow improvement, or other aspects of their…
Added 9 mins ago
Senior Environmental Consultant Manager
Sargent & Lundy
Wilmington, DE
…may use data, automation, artificial intelligence, and other digital tools to support research, analysis, engineering and design activities, workflow improvement, or other aspects of their…
Added 9 mins ago
Senior Environmental Consultant Manager
Sargent & Lundy
Hamilton, NJ
…may use data, automation, artificial intelligence, and other digital tools to support research, analysis, engineering and design activities, workflow improvement, or other aspects of their…
Added 9 mins ago
Project Manager -- Energy & Industrial Group
Sargent & Lundy
Chicago, IL
A BS in engineering from an ABET-accredited engineering program is required.
Added 9 mins ago
Senior Project Manager
Mace
Philadelphia
…construction phase in accordance with the overall delivery program and agreed project milestones and is accountable for the scope of works relating to the project…
Added 9 mins ago
Project Manager (M2)
Mace
Raleigh
…construction phase in accordance with the overall delivery program and agreed project milestones and is accountable for the scope of works relating to the project…
Added 9 mins ago
V
Entry-level Lube Tech/Technician
VIOC
Batesville, MS
- $15.25 USD / hour
Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:
Added 9 mins ago
V
Entry-level Lube Tech/Technician
VIOC
Covington, TN
- $15.75 USD / hour
Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:
Added 9 mins ago
V
Entry-level Lube Tech/Technician (Part Time)
VIOC
Monticello, MN
- $18.5 USD / hour
- Part-time
Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:
Added 9 mins ago
V
Entry-level Lube Tech/Technician
VIOC
FRIDLEY, MN
- $18.75 USD / hour
Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:
Added 9 mins ago
V
Entry-level Lube Tech/Technician
VIOC
Salem, OR
- $16.75 USD / hour
Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:

Manager, Training Program Delivery

United States

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Job details

Posting language: English

Original job description

Location: [[location]] Cities: [[sfstd_jobLocation_obj]] Requisition ID: [[id]] This job will continue to be posted until at least 11/11/26. If interested, please apply prior to this date. Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

You’ll be at the forefront of ensuring excellence in training delivery across Airports, Contact Centers, and Cargo. Reporting to the Sr Manager, Operational Excellence Training & Airport Performance and Readiness, you’ll lead Team Leads who manage instructor teams, making sure training programs are delivered consistently, effectively, and to the highest operational standards. You’ll apply strong leadership and project management skills to optimize resources and maintain facilitation quality across all locations. If you’re passionate about building high-performing teams and driving consistency and excellence in training delivery, this is the job for you!

What you'll do

This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

Lead a team of Team Leads overseeing domestic and international corporate instructors for Airports, Contact Centers, and Cargo training delivery.
Provide coaching and conduct classroom evaluations to ensure facilitation excellence and instructor development.
Implement structured onboarding, course qualification, and certification frameworks to maintain consistency and readiness across instructional teams.
Define and monitor KPIs; maintain dashboards to track training effectiveness, instructor performance, and learner outcomes.
Drive innovation in training delivery through digital platforms, AI-enhanced learning tools, and immersive simulations
Manage cross-functional training projects using Agile or PMI-based methodologies to ensure timely execution and measurable impact

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

Bachelor’s Degree or equivalent experience
5+ years in training delivery, instructional leadership, or customer care operations
Strong track record of relationship management and cross-functional collaboration
Ability to manage multiple priorities and make sound decisions under pressure

Preferred Qualifications- Education & Prior Job Experience

Experience supporting frontline airport, contact center, and cargo teams
Background in developing training strategies or managing training programs

Skills, Licenses & Certifications

Strong knowledge of adult learning principles and instructional design
Certification in training delivery or instructional facilitation (e.g., ATD, CPTD, or equivalent)
Comfortable driving change and continuous improvement in training delivery
Proficient in Microsoft Office Suite and collaboration tools (e.g., Asana)

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Cities: [[sfstd_jobLocation_obj]]

Requisition ID: [[id]]

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More about this job

Skills

Lead a team
Coaching
Onboarding
Agile
Leadership
Customer service
Collaboration
Adult education
Process improvement
Microsoft Office
Asana

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