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Added 6 mins ago
Supervisor, Pre-Analytical Laboratory
Genomic Health, Inc.
United States
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
Added 6 mins ago
BIM Team Manager
Arcadis
Houston · Dallas · Tampa · Greensboro · Greenville · Columbus · Washington · Virginia Beach
As the BIM Team Manager, you will support the Design and Engineering team in the Places Division during the development of high-profile projects from design to construction, as applicable…
Added 6 mins ago
Civil Construction Inspector
Arcadis
Columbus
The Civil Construction Inspector will report to a Construction Manager or Resident Engineer and is required to interact professionally with other members of the construction management…
Added 6 mins ago
Environmental Project Manager
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Added 14 mins ago
Geotechnical Engineer
Houston, TX
…The Company employs experienced civil, ocean and mechanical engineering staff in its estimating, production and project management functions. In its over 136-year history, the Company has…
Added 17 mins ago
Program Director, Roads and Highways, Houston
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Added 27 mins ago
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Asset/Move Coordinator I
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Los Angeles, CA
- $45 to $50 USD / hour
…all asset tagging and disposition requirements, and Warranty Program Managers and other members of program staff working towards close-out of…
Added 30 mins ago
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Sr Project Manager R&D
Medline Industries, LP
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- $101,000 to $152,000 USD / year
Provide project and process guidance to cross-functions team members. Supervise, coach, and train junior staff.
Added 32 mins ago
Manager, Service Ops
Maryland Heights, MO
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point…
Added 34 mins ago
Senior Manager, Data Systems, AIMS
Netflix
Remote, United States
We’re looking for a Senior Manager to lead the AIMS Data Systems team, which builds the web-scale datasets and systems behind personalization, recommendations, and product optimization. The…
Added 40 mins ago
Associate Manager, PMO
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Principal Program Manager
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Seattle, WA · Nashville, TN · Santa Clara, CA
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The Strategic Customers Engineering (SCE) team manages relationships for Oracle Cloud Infrastructure's top revenue generating customers who run their businesses on our cloud. OCI's mission…
Added 45 mins ago
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Interfaces with senior technical managers, program manager, and all levels of management throughout the firm.
Added 46 mins ago
Product Marketing Manager
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Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world.…
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Senior Project Manager I
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Mortenson is currently seeking an experienced Senior Project Manager I to provide overall leadership direction to one large project or multiple projects to include the management of project…
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Nurse Manager
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Manager, Service Ops

Maryland Heights, MO, United States

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

Date Posted:

2026-11-09Country:

United States of AmericaLocation:

OT139: CZ - ST LOUIS (BRENTWOOD) 1976 Congressional Drive , Maryland Heights, MO, 63146 USAWould you like to join a truly international, talent-driven company that values Safety, Ethics, Quality, Innovation, and Employee Opportunity?

Otis Elevator Company is seeking a Manager, Service Ops to lead maintenance and inspection operations across the greater St. Louis metropolitan area and an assigned portion of Illinois.

You will provide day-to-day leadership for field employees responsible for elevator maintenance, service calls, preventative maintenance, and inspections. You will help ensure employees have the training, materials, technical support, and resources needed to work safely and provide exceptional service to our customers.

We are looking for a people-focused leader who can manage changing priorities, communicate effectively with field employees and customers, and learn the technical aspects of the business.

On a Typical Day, You Will

Lead the daily activities of service and inspection mechanics across the assigned territory.
Plan and organize field operations to meet customer needs, safety expectations, and company standards.
Promote a strong safety culture by delivering established safety training and confirming field employees follow required procedures.
Ensure mechanics have the materials, information, and support needed to complete their work successfully.
Monitor service routes, preventative maintenance activities, service calls, inspections, and callback performance.
Communicate technical and operational information clearly to customers.
Build strong working relationships with union mechanics, customers, and internal partners.
Manage team payroll and related administrative responsibilities.
Respond to changing field conditions and help resolve customer, staffing, and operational challenges.
Support employee training, development, and performance through consistent communication and field engagement.

What You Will Need to Be Successful

A high school diploma or equivalent with relevant professional experience.
A bachelor’s degree is preferred but not required.
2-3+ years of people leadership or team management experience, with two to three years preferred.
Experience leading technicians, mechanics, field employees, skilled trades teams, or service operations personnel.
Strong communication and relationship-building skills.
The ability to effectively lead employees in an environment where collaboration and influence are important.
The ability to remain composed and adaptable when daily priorities change.
A customer-focused mindset and the ability to explain operational or technical information clearly.
Strong organizational, problem-solving, computer, and technology skills.

Work Authorization:

Given the nature of the position, Otis Elevator does not support sponsorship, e.g. H-1B or TN petitions/applications, for this position.

Benefits:

Otis currently provides our colleagues with the following benefits:

401(k) plan that includes generous company match and a separate automatic retirement contribution
Comprehensive medical, prescription drug, dental and vision coverage for colleagues and their eligible dependents, beginning on their first day of employment
Three weeks paid vacation and paid company holidays
Paid sick leave - Employee assistance and wellness incentive programs
Life insurance and disability coverage
Voluntary benefits, such as legal, pet, home, and auto insurance
Birth/adoption and parental leave benefits
Adoption assistance
Tuition reimbursement program
Peer recognition and service anniversary awards, as well as spot performance bonus opportunities

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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More about this job

Skills

Leadership
Inspection
Technical support
Monitor customer service
Manage staff
Payroll
Staff training
Communication skills
Relationship building
Adaptability
Problem solving

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