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Added 1 min ago
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Retail Coordinator
Sierra Trading Post, Inc
Cody, WY
- $15.5 to $16 USD / hour
SierraAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and…
Added 1 min ago
Maintenance Manager
UBLIC SERVICES OF OHIO TRANSPORTATION, LLC
Bellefontaine, OH
POSITION SUMMARY: The Fleet Maintenance Manager is responsible for the management of fleet equipment at one or more locations and managing a team(s) of technicians who are responsible for…
Added 1 min ago
Construction Account Manager
UBLIC SERVICES OF INDIANA, LIMITED PARTNERSHIP
Fort Wayne, IN
POSITION SUMMARY: Within a designated market, the Construction Account Manager is responsible for identifying leads and proactively prospecting and selling temporary waste removal to…
Added 1 min ago
Diesel Technician
Republic Services
Bloomington, IN
POSITION SUMMARY: With direct supervision from a Lead Technician, Maintenance Supervisor or Maintenance Manager, a Maintenance Technician B performs repair and maintenance work on diesel…
Added 1 min ago
Event Technical Lead, Audio Visual - JW Marriott Las Vegas
Encore Global
Las Vegas, NV
…customer satisfaction. This position reports to an Operations Manager, Operations Director, or Director of Event…
Added 1 min ago
Event Technical Lead, Audio Visual - Westin Lake Las Vegas
Encore Global
Las Vegas, NV
…customer satisfaction. This position reports to an Operations Manager, Operations Director, or Director of Event…
Added 1 min ago
Event Technical Lead, Audio Visual - Red Rock
Encore Global
Las Vegas, NV
…customer satisfaction. This position reports to an Operations Manager, Operations Director, or Director of Event…
Added 1 min ago
Per Diem Screener-MSW-PT Days
Mount Sinai Health Systems
New York, NY
DescriptionCoordinates the day to day clerical/secretarial operations in the assigned departments. Responsible for day to day screening activities at the hospital.
Added 1 min ago
Per Diem Screener-MSW-PT Days
Mount Sinai Health Systems
New York, NY
DescriptionCoordinates the day to day clerical/secretarial operations in the assigned departments. Responsible for day to day screening activities at the hospital.
Added 1 min ago
MS
Clinical Program Manager, Early Phase Clinical Trials Unit (RN or NP Required) - Tisch Cancer Center
Mount Sinai Health Systems
New York, NY
- $115,494 to $192,328 USD / year
DescriptionThe Clinical Program Manager provides clinical support and administrative direction with both the Early Phase Clinical Trials Unit (EPTU) group within the Tisch Cancer Center’s…
Added 2 mins ago
Supply Chain & In-Plant Logistics Planning Manager (New Plant Readiness)
Daimler Truck North America LLC
Portland, OR · Detroit, MI · Fort Mill, SC
The Manager, Supply Chain & In-Plant Logistics Planning leads the design, implementation, launch, and stabilization of end-to-end supply chain and in-plant logistics model for DTNA’s new…
Added 2 mins ago
Custom Truck Services & Outbound Logistics Planning Manager (New Plant Readiness)
Daimler Truck North America LLC
Portland, OR · Detroit, MI · Fort Mill, SC
The Manager, Custom Truck Services & Outbound Finished Vehicle Logistics is accountable for the strategy, design, realization, and launch of CTS and Outbound Logistics for DTNA’s new…
Added 2 mins ago
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Inside Property Adjuster - In Office / Hybrid - Boise, ID
Allstate
Boise, ID
- $22.84 to $28.85 USD / hour
· The training program is designed to help you build a claims foundation and understand the systems and processes in your day-to-day work.
Added 2 mins ago
Bodily Injury Adjuster - Moderate Represented - Remote PST/MST/CST
Allstate
Remote, United States
A day in the life of a Represented Bodily Injury Adjuster, and what it takes to do the job!
Added 2 mins ago
Property Adjuster - Field Estimating - Philadelphia, PA
Allstate
Remote, United States
The training program is designed to help you build a claims foundation and understand the systems and processes in your day-to-day work.
Added 2 mins ago
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FLAG RV TECHNICIAN
Blue Compass RV San Antonio
San Antonio, TX
- $20 to $22 USD / hour
Clear Advancement Paths to Master Tech, Service Manager, and Beyond
Added 3 mins ago
Assistant General Counsel - East Region
SYSTEM West Virginia University Health System
United States
In addition, the Assistant General Counsel (East Region) will assist with the coordination of the Risk Management Program at the East Region Facilities to protect the interest of the…
Added 4 mins ago
Commercial Sales Team Manager
INSZONE INSURANCE SERVICES LLC
Harrison Township, MI
Paid Holidays, including the day after Thanksgiving
Added 6 mins ago
Universal RN
InnovAge
Sacramento, CA
…InnovAge offers an alternative to nursing homes through its Program of All-inclusive Care for the Elderly (PACE), which provides enrolled seniors with customized healthcare and social…
Added 7 mins ago
FA
Manager, Strategic Business Analysis (Remote)
First American Title Insurance Co
Remote, United States
- $112,400 to $149,800 USD / year
The Manager, Strategic Business Analysis plays a key role in providing research and analysis leadership to inform strategy and decision making at a managerial level. This role will manage a…
Added 7 mins ago
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Pharmacy Technician
CVS Health
Valdosta, GA
- $16 to $24 USD / hour
As a new Pharmacy Technician, you are required to complete an extensive CVS Pharmacy Technician Training Program as well as satisfy all registration, licensing and certification…
Added 7 mins ago
CH
Pharmacy Technician
CVS Health
Decatur, AL
- $16 to $24 USD / hour
As a new Pharmacy Technician, you are required to complete an extensive CVS Pharmacy Technician Training Program as well as satisfy all registration, licensing and certification…
Added 7 mins ago
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Pharmacy Technician
CVS Health
Pantego, TX
- $16.5 to $25 USD / hour
As a new Pharmacy Technician, you are required to complete an extensive CVS Pharmacy Technician Training Program as well as satisfy all registration, licensing and certification…
Added 7 mins ago
CH
Pharmacy Technician
CVS Health
Keller, TX
- $16.5 to $25 USD / hour
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
Added 7 mins ago
CH
Pharmacy Technician
CVS Health
Princeton, TX
- $16.5 to $25 USD / hour
As a new Pharmacy Technician, you are required to complete an extensive CVS Pharmacy Technician Training Program as well as satisfy all registration, licensing and certification…

Manager, Service Ops

Maryland Heights, MO, United States

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

Date Posted:

2026-11-09Country:

United States of AmericaLocation:

OT139: CZ - ST LOUIS (BRENTWOOD) 1976 Congressional Drive , Maryland Heights, MO, 63146 USAWould you like to join a truly international, talent-driven company that values Safety, Ethics, Quality, Innovation, and Employee Opportunity?

Otis Elevator Company is seeking a Manager, Service Ops to lead maintenance and inspection operations across the greater St. Louis metropolitan area and an assigned portion of Illinois.

You will provide day-to-day leadership for field employees responsible for elevator maintenance, service calls, preventative maintenance, and inspections. You will help ensure employees have the training, materials, technical support, and resources needed to work safely and provide exceptional service to our customers.

We are looking for a people-focused leader who can manage changing priorities, communicate effectively with field employees and customers, and learn the technical aspects of the business.

On a Typical Day, You Will

Lead the daily activities of service and inspection mechanics across the assigned territory.
Plan and organize field operations to meet customer needs, safety expectations, and company standards.
Promote a strong safety culture by delivering established safety training and confirming field employees follow required procedures.
Ensure mechanics have the materials, information, and support needed to complete their work successfully.
Monitor service routes, preventative maintenance activities, service calls, inspections, and callback performance.
Communicate technical and operational information clearly to customers.
Build strong working relationships with union mechanics, customers, and internal partners.
Manage team payroll and related administrative responsibilities.
Respond to changing field conditions and help resolve customer, staffing, and operational challenges.
Support employee training, development, and performance through consistent communication and field engagement.

What You Will Need to Be Successful

A high school diploma or equivalent with relevant professional experience.
A bachelor’s degree is preferred but not required.
2-3+ years of people leadership or team management experience, with two to three years preferred.
Experience leading technicians, mechanics, field employees, skilled trades teams, or service operations personnel.
Strong communication and relationship-building skills.
The ability to effectively lead employees in an environment where collaboration and influence are important.
The ability to remain composed and adaptable when daily priorities change.
A customer-focused mindset and the ability to explain operational or technical information clearly.
Strong organizational, problem-solving, computer, and technology skills.

Work Authorization:

Given the nature of the position, Otis Elevator does not support sponsorship, e.g. H-1B or TN petitions/applications, for this position.

Benefits:

Otis currently provides our colleagues with the following benefits:

401(k) plan that includes generous company match and a separate automatic retirement contribution
Comprehensive medical, prescription drug, dental and vision coverage for colleagues and their eligible dependents, beginning on their first day of employment
Three weeks paid vacation and paid company holidays
Paid sick leave - Employee assistance and wellness incentive programs
Life insurance and disability coverage
Voluntary benefits, such as legal, pet, home, and auto insurance
Birth/adoption and parental leave benefits
Adoption assistance
Tuition reimbursement program
Peer recognition and service anniversary awards, as well as spot performance bonus opportunities

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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More about this job

Skills

Leadership
Inspection
Technical support
Monitor customer service
Manage staff
Payroll
Staff training
Communication skills
Relationship building
Adaptability
Problem solving

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