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MC
Senior Planner
Metropolitan Council
St Paul, MN
- $42.58 to $69.09 USD / hour
…work unit implements the Act through the Sector Representative Program and reviews comprehensive plans, amendments to those plans, and environmental reviews, which deal with an array of…
Added 1 min ago
II
Operations Lead
Ingredion Incorporated (Corporate)
Richland, WA
- $84,400 to $112,533.33 USD / year
This role reports to the Plant Manager and leads a team of approximately 20 operations employees as well as a maintenance team consisting of 1 Maintenance Lead and 3 Maintenance Technicians.
Added 2 mins ago
Maintenance Manager
UBLIC SERVICES OF OHIO TRANSPORTATION, LLC
Bellefontaine, OH
POSITION SUMMARY: The Fleet Maintenance Manager is responsible for the management of fleet equipment at one or more locations and managing a team(s) of technicians who are responsible for…
Added 2 mins ago
Construction Account Manager
UBLIC SERVICES OF INDIANA, LIMITED PARTNERSHIP
Fort Wayne, IN
POSITION SUMMARY: Within a designated market, the Construction Account Manager is responsible for identifying leads and proactively prospecting and selling temporary waste removal to…
Added 2 mins ago
Diesel Technician
Republic Services
Bloomington, IN
POSITION SUMMARY: With direct supervision from a Lead Technician, Maintenance Supervisor or Maintenance Manager, a Maintenance Technician B performs repair and maintenance work on diesel…
Added 2 mins ago
P
Product Design Intern (USA)
Pinterest
Remote, United States
- $7,500 to $9,000 USD / month
…hands-on experience balancing user needs, business goals, and technical constraints - while learning how AI-first thinking and AI-powered tools can accelerate product development from idea…
Added 2 mins ago
Road District Operations Supervisor
Placer County
CA
…and outside contractors; and to provide highly responsible technical and operational support to the Assistant Road Superintendent and/or higher-level management…
Added 2 mins ago
Event Technical Lead, Audio Visual - JW Marriott Las Vegas
Encore Global
Las Vegas, NV
The Technical Lead is responsible for intermediate level set up and operation of small to large-scale audiovisual systems in a hospitality environment while ensuring complete customer…
Added 2 mins ago
Event Technical Lead, Audio Visual - Westin Lake Las Vegas
Encore Global
Las Vegas, NV
The Technical Lead is responsible for intermediate level set up and operation of small to large-scale audiovisual systems in a hospitality environment while ensuring complete customer…
Added 2 mins ago
Event Technical Lead, Audio Visual - Red Rock
Encore Global
Las Vegas, NV
The Technical Lead is responsible for intermediate level set up and operation of small to large-scale audiovisual systems in a hospitality environment while ensuring complete customer…
Added 3 mins ago
Property Adjuster - Field Estimating - Philadelphia, PA
Allstate
Remote, United States
Strong critical thinking and technical skills to assess damages accurately and expedite claims settlements.
Added 6 mins ago
AP
Senior Manager, Division Controller
American Precision Industries Inc
Downers Grove, IL
- $155,000 to $175,000 USD / year
The Senior Manager, Linear Motion Division Controller leads the global division accounting and controlling function and provides financial oversight, accounting guidance, and analytical…
Added 7 mins ago
F-22 Modernization Program Manager (Mid-Level)
The Boeing Company
Berkeley, MO
Boeing Defense Services (BDS) is seeking a F-22 Modernization Program Manager (Mid-Level) to join our cutting-edge F-22 Raptor Modernization Program Management Team, in Berkeley, MO.
Added 7 mins ago
Manufacturing Engineer (Associate or Mid-Level)
Boeing Aerospace Operations
Jacksonville, FL
3+ years’ experience working with developing component requirements and supplier management
Added 7 mins ago
Air Dominance Senior Manager - Systems Safety
The Boeing Company
Berkeley, MO
Boeing Defense Air Dominance Division is seeking a Senior Manager for Systems Safety on a Proprietary program. The position will be based in Berkeley (St Louis), MO.
Added 7 mins ago
Procurement Multi-fam Mgr (Sup Mgt&Prcrmnt Multi Fam)
The Boeing Company
Hazelwood, MO · Huntsville, AL · Mesa, AZ · Philadelphia, PA
Acquires resources for organizational activities, provides technical management of suppliers and leads process improvements
Added 8 mins ago
National Accounts Operations Manager
Evolus
Newport Beach, CA
…seeking an experienced and driven National Accounts Operations Manager to join our National Accounts Team. This role demands technical depth, principled thinking, a high bar for quality,…
Added 8 mins ago
T
Jamf Administrator
TEKsystems
Baltimore, MD
- $36 to $42 USD / hour
…Apple devices at scale and a strong understanding of endpoint management best…
Added 8 mins ago
EN
Behavior Interventionist
Easterseals Northern California
Dublin, CA
- $23 to $24.5 USD / hour
…disabilities, in person or via teletherapy, under the supervision of a Program Supervisor and/or Clinical…
Added 8 mins ago
EN
Behavior Interventionist
Easterseals Northern California
Walnut Creek, CA
- $23 to $24.5 USD / hour
…disabilities, in person or via teletherapy, under the supervision of a Program Supervisor and/or Clinical…
Added 8 mins ago
EN
Behavior Interventionist
Easterseals Northern California
Walnut Creek, CA
- $23 to $24.5 USD / hour
…disabilities, in person or via teletherapy, under the supervision of a Program Supervisor and/or Clinical…
Added 8 mins ago
Behavior Interventionist
Easterseals Northern California
San Jose, CA
…disabilities, in person or via teletherapy, under the supervision of a Program Supervisor and/or Clinical…
Added 8 mins ago
EN
Behavior Interventionist
Easterseals Northern California
San Jose, CA
- $23 to $24.5 USD / hour
…disabilities, in person or via teletherapy, under the supervision of a Program Supervisor and/or Clinical…
Added 9 mins ago
MI
Sr. Maintenance Manager
Medline Industries, LP
Northbrook, IL
- $134,000 to $201,000 USD / year
…make healthcare run better. We're seeking a Sr. Maintenance Manager to manage one or more local maintenance teams, providing leadership and direction to ensure an efficient and cost…
Added 9 mins ago
MI
Sr Project Manager R&D
Medline Industries, LP
Northfield, IL
- $101,000 to $152,000 USD / year
Manage the product development process utilizing an iterative agile project management framework.

Manager, Service Ops

Maryland Heights, MO, United States

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

Date Posted:

2026-11-09Country:

United States of AmericaLocation:

OT139: CZ - ST LOUIS (BRENTWOOD) 1976 Congressional Drive , Maryland Heights, MO, 63146 USAWould you like to join a truly international, talent-driven company that values Safety, Ethics, Quality, Innovation, and Employee Opportunity?

Otis Elevator Company is seeking a Manager, Service Ops to lead maintenance and inspection operations across the greater St. Louis metropolitan area and an assigned portion of Illinois.

You will provide day-to-day leadership for field employees responsible for elevator maintenance, service calls, preventative maintenance, and inspections. You will help ensure employees have the training, materials, technical support, and resources needed to work safely and provide exceptional service to our customers.

We are looking for a people-focused leader who can manage changing priorities, communicate effectively with field employees and customers, and learn the technical aspects of the business.

On a Typical Day, You Will

Lead the daily activities of service and inspection mechanics across the assigned territory.
Plan and organize field operations to meet customer needs, safety expectations, and company standards.
Promote a strong safety culture by delivering established safety training and confirming field employees follow required procedures.
Ensure mechanics have the materials, information, and support needed to complete their work successfully.
Monitor service routes, preventative maintenance activities, service calls, inspections, and callback performance.
Communicate technical and operational information clearly to customers.
Build strong working relationships with union mechanics, customers, and internal partners.
Manage team payroll and related administrative responsibilities.
Respond to changing field conditions and help resolve customer, staffing, and operational challenges.
Support employee training, development, and performance through consistent communication and field engagement.

What You Will Need to Be Successful

A high school diploma or equivalent with relevant professional experience.
A bachelor’s degree is preferred but not required.
2-3+ years of people leadership or team management experience, with two to three years preferred.
Experience leading technicians, mechanics, field employees, skilled trades teams, or service operations personnel.
Strong communication and relationship-building skills.
The ability to effectively lead employees in an environment where collaboration and influence are important.
The ability to remain composed and adaptable when daily priorities change.
A customer-focused mindset and the ability to explain operational or technical information clearly.
Strong organizational, problem-solving, computer, and technology skills.

Work Authorization:

Given the nature of the position, Otis Elevator does not support sponsorship, e.g. H-1B or TN petitions/applications, for this position.

Benefits:

Otis currently provides our colleagues with the following benefits:

401(k) plan that includes generous company match and a separate automatic retirement contribution
Comprehensive medical, prescription drug, dental and vision coverage for colleagues and their eligible dependents, beginning on their first day of employment
Three weeks paid vacation and paid company holidays
Paid sick leave - Employee assistance and wellness incentive programs
Life insurance and disability coverage
Voluntary benefits, such as legal, pet, home, and auto insurance
Birth/adoption and parental leave benefits
Adoption assistance
Tuition reimbursement program
Peer recognition and service anniversary awards, as well as spot performance bonus opportunities

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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More about this job

Skills

Leadership
Inspection
Technical support
Monitor customer service
Manage staff
Payroll
Staff training
Communication skills
Relationship building
Adaptability
Problem solving

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