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Added 1 min ago
MC
Senior Planner
Metropolitan Council
St Paul, MN
- $42.58 to $69.09 USD / hour
…work unit implements the Act through the Sector Representative Program and reviews comprehensive plans, amendments to those plans, and environmental reviews, which deal with an array of…
Added 2 mins ago
II
Operations Lead
Ingredion Incorporated (Corporate)
Richland, WA
- $84,400 to $112,533.33 USD / year
Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you’ve experienced our work in your favorite chocolate, your pet’s food, the paper you write on, and…
Added 2 mins ago
Maintenance Manager
UBLIC SERVICES OF OHIO TRANSPORTATION, LLC
Bellefontaine, OH
POSITION SUMMARY: The Fleet Maintenance Manager is responsible for the management of fleet equipment at one or more locations and managing a team(s) of technicians who are responsible for…
Added 2 mins ago
Construction Account Manager
UBLIC SERVICES OF INDIANA, LIMITED PARTNERSHIP
Fort Wayne, IN
POSITION SUMMARY: Within a designated market, the Construction Account Manager is responsible for identifying leads and proactively prospecting and selling temporary waste removal to…
Added 2 mins ago
Diesel Technician
Republic Services
Bloomington, IN
POSITION SUMMARY: With direct supervision from a Lead Technician, Maintenance Supervisor or Maintenance Manager, a Maintenance Technician B performs repair and maintenance work on diesel…
Added 2 mins ago
P
Product Design Intern (USA)
Pinterest
Remote, United States
- $7,500 to $9,000 USD / month
Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your…
Added 3 mins ago
Intern
Rambus
San Jose, CA
…data. In this full-time role, you'll report directly to our Sr Manager, Business Operations. Our Global Operations team is dedicated to helping Rambus operate smarter and faster by…
Added 3 mins ago
Per Diem Screener-MSW-PT Days
Mount Sinai Health Systems
New York, NY
5. Informs the new mother about the hearing screening program and answers all questions
Added 3 mins ago
Per Diem Screener-MSW-PT Days
Mount Sinai Health Systems
New York, NY
5. Informs the new mother about the hearing screening program and answers all questions
Added 3 mins ago
Per Diem Clinical Nurse - 117th Street Dialysis - Mount Sinai Hospital - Flex Shift
Mount Sinai Health Systems
New York, NY
4. Initiates service recovery for patients and family members who have concerns and escalates to Clinical Nurse Manager/Assistant Nurse Manager/Nursing Shift Manager or Patient Relations as…
Added 3 mins ago
MS
Clinical Program Manager, Early Phase Clinical Trials Unit (RN or NP Required) - Tisch Cancer Center
Mount Sinai Health Systems
New York, NY
- $115,494 to $192,328 USD / year
DescriptionThe Clinical Program Manager provides clinical support and administrative direction with both the Early Phase Clinical Trials Unit (EPTU) group within the Tisch Cancer Center’s…
Added 3 mins ago
Supply Chain & In-Plant Logistics Planning Manager (New Plant Readiness)
Daimler Truck North America LLC
Portland, OR · Detroit, MI · Fort Mill, SC
The Manager, Supply Chain & In-Plant Logistics Planning leads the design, implementation, launch, and stabilization of end-to-end supply chain and in-plant logistics model for DTNA’s new…
Added 3 mins ago
Custom Truck Services & Outbound Logistics Planning Manager (New Plant Readiness)
Daimler Truck North America LLC
Portland, OR · Detroit, MI · Fort Mill, SC
The Manager, Custom Truck Services & Outbound Finished Vehicle Logistics is accountable for the strategy, design, realization, and launch of CTS and Outbound Logistics for DTNA’s new…
Added 5 mins ago
Senior Associate Terminal Inventory Clerk (Overnight)
DFW International Airport
DFW Airport, TX
Under general supervision of Manager, Process Improvement and Service Delivery, orders, receives, tracks, stocks, issues, ships and maintains parts, equipment, and supplies across terminal…
Added 7 mins ago
F-22 Modernization Program Manager (Mid-Level)
The Boeing Company
Berkeley, MO
Boeing Defense Services (BDS) is seeking a F-22 Modernization Program Manager (Mid-Level) to join our cutting-edge F-22 Raptor Modernization Program Management Team, in Berkeley, MO.
Added 7 mins ago
Regional Account Manager
American Bankers Insurance Company of Florida
United States
At Assurant, the Regional Account Manager plays a pivotal role in driving growth, innovation, and client success. This position goes beyond traditional account management, serving as a…
Added 7 mins ago
Regional Account Manager
American Bankers Insurance Company of Florida
United States
At Assurant, the Regional Account Manager plays a pivotal role in driving growth, innovation, and client success. This position goes beyond traditional account management, serving as a…
Added 7 mins ago
Senior Sourcing Manager
Chewy
Plantation, FL · Minneapolis, MN
We are seeking a Senior Sourcing Manager, Private Brands who will drive sourcing for categories within our consumables portfolio and collaborate with internal stakeholders to monitor the…
Added 8 mins ago
CH
Pharmacy Technician
CVS Health
Valdosta, GA
- $16 to $24 USD / hour
As a new Pharmacy Technician, you are required to complete an extensive CVS Pharmacy Technician Training Program as well as satisfy all registration, licensing and certification…
Added 8 mins ago
CH
Pharmacy Technician
CVS Health
Decatur, AL
- $16 to $24 USD / hour
As a new Pharmacy Technician, you are required to complete an extensive CVS Pharmacy Technician Training Program as well as satisfy all registration, licensing and certification…
Added 8 mins ago
CH
Pharmacy Technician
CVS Health
Pantego, TX
- $16.5 to $25 USD / hour
As a new Pharmacy Technician, you are required to complete an extensive CVS Pharmacy Technician Training Program as well as satisfy all registration, licensing and certification…
Added 8 mins ago
CH
Pharmacy Technician
CVS Health
Princeton, TX
- $16.5 to $25 USD / hour
As a new Pharmacy Technician, you are required to complete an extensive CVS Pharmacy Technician Training Program as well as satisfy all registration, licensing and certification…
Added 9 mins ago
National Accounts Operations Manager
Evolus
Newport Beach, CA
…seeking an experienced and driven National Accounts Operations Manager to join our National Accounts Team. This role demands technical depth, principled thinking, a high bar for quality,…
Added 9 mins ago
MI
Sr Project Manager R&D
Medline Industries, LP
Northfield, IL
- $101,000 to $152,000 USD / year
Collaborate with product divisions to compile strategic plans, establish innovation pipelines, and align product development efforts with long-term divisional strategies.
Added 10 mins ago
Digital Merchandising Manager
Sony Interactive Entertainment (SIE)
San Mateo, CA
…of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than…

Manager, Service Ops

Maryland Heights, MO, United States

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

Date Posted:

2026-11-09Country:

United States of AmericaLocation:

OT139: CZ - ST LOUIS (BRENTWOOD) 1976 Congressional Drive , Maryland Heights, MO, 63146 USAWould you like to join a truly international, talent-driven company that values Safety, Ethics, Quality, Innovation, and Employee Opportunity?

Otis Elevator Company is seeking a Manager, Service Ops to lead maintenance and inspection operations across the greater St. Louis metropolitan area and an assigned portion of Illinois.

You will provide day-to-day leadership for field employees responsible for elevator maintenance, service calls, preventative maintenance, and inspections. You will help ensure employees have the training, materials, technical support, and resources needed to work safely and provide exceptional service to our customers.

We are looking for a people-focused leader who can manage changing priorities, communicate effectively with field employees and customers, and learn the technical aspects of the business.

On a Typical Day, You Will

Lead the daily activities of service and inspection mechanics across the assigned territory.
Plan and organize field operations to meet customer needs, safety expectations, and company standards.
Promote a strong safety culture by delivering established safety training and confirming field employees follow required procedures.
Ensure mechanics have the materials, information, and support needed to complete their work successfully.
Monitor service routes, preventative maintenance activities, service calls, inspections, and callback performance.
Communicate technical and operational information clearly to customers.
Build strong working relationships with union mechanics, customers, and internal partners.
Manage team payroll and related administrative responsibilities.
Respond to changing field conditions and help resolve customer, staffing, and operational challenges.
Support employee training, development, and performance through consistent communication and field engagement.

What You Will Need to Be Successful

A high school diploma or equivalent with relevant professional experience.
A bachelor’s degree is preferred but not required.
2-3+ years of people leadership or team management experience, with two to three years preferred.
Experience leading technicians, mechanics, field employees, skilled trades teams, or service operations personnel.
Strong communication and relationship-building skills.
The ability to effectively lead employees in an environment where collaboration and influence are important.
The ability to remain composed and adaptable when daily priorities change.
A customer-focused mindset and the ability to explain operational or technical information clearly.
Strong organizational, problem-solving, computer, and technology skills.

Work Authorization:

Given the nature of the position, Otis Elevator does not support sponsorship, e.g. H-1B or TN petitions/applications, for this position.

Benefits:

Otis currently provides our colleagues with the following benefits:

401(k) plan that includes generous company match and a separate automatic retirement contribution
Comprehensive medical, prescription drug, dental and vision coverage for colleagues and their eligible dependents, beginning on their first day of employment
Three weeks paid vacation and paid company holidays
Paid sick leave - Employee assistance and wellness incentive programs
Life insurance and disability coverage
Voluntary benefits, such as legal, pet, home, and auto insurance
Birth/adoption and parental leave benefits
Adoption assistance
Tuition reimbursement program
Peer recognition and service anniversary awards, as well as spot performance bonus opportunities

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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More about this job

Skills

Leadership
Inspection
Technical support
Monitor customer service
Manage staff
Payroll
Staff training
Communication skills
Relationship building
Adaptability
Problem solving

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