Jobs in the United States

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Added 1 min ago
Program Manager - Telemedicine
Johns Hopkins Health System
Baltimore, MD
Be responsible for ensuring effective quality assurance and the overall integrity of the program(s), focusing inwardly on the internal consistency of the program(s), and outwardly on its…
Added 1 min ago
Structural Engineer - PE (Development)
DGL Consulting Engineers
Independence, OH
Work closely with the Project Manager to maintain communications, and expectations, with clients during project initiation, design, and construction phases.
Added 1 min ago
Structural Engineer - PE (Development)
DGL Consulting Engineers
Dublin, OH
Work closely with the Project Manager to maintain communications, and expectations, with clients during project initiation, design, and construction phases.
Added 1 min ago
Structural Engineer - PE (Development)
DGL Consulting Engineers
Maumee, OH
Work closely with the Project Manager to maintain communications, and expectations, with clients during project initiation, design, and construction phases.
Added 1 min ago
Professional Surveyor/Project Manager
DGL Consulting Engineers
Fishers, IN
Reports to Survey Manager & Director of Technical Services
Added 2 mins ago
Senior Construction and Ops Support LNG
GE Grid Solutions, LLC
Remote, United States
We are seeking an expert Site Construction Manager to lead field execution for our Electrical Balance of Plant (eBOP) to support our clients LNG projects. You will ensure that all…
Added 2 mins ago
Clinical Manager
Alternate Solutions Homecare of Cincinnati, LLC
Cincinnati, OH
The Clinical Manager provides oversight of all personnel and patient care services. The Clinical Manager is responsible for monitoring compliance, quality and safe delivery of services by…
Added 3 mins ago
Head of AML Transaction Monitoring - Financial Intelligence Unit
Truist Bank
Charlotte, NC · Atlanta, GA
7. Ensure delivery of accurate and actionable analytics, reporting, or data insights to aid key decision-making and support effective operations within the Financial Crimes Program
Added 3 mins ago
PC
Enterprise Data and AI Manager
Pierce County
Tacoma, WA
- $139,111.6 to $187,915.73 USD / year
…collaborate across departments, provide the operational and technical backbone which ensures the smooth delivery of services across the organization, and deliver critical analysis and…
Added 3 mins ago
FM
Case Manager RN - Travel Nurse
Fusion Medical Staffing
Lynchburg, VA
- $1,974 to $2,100 USD / week
Fusion Medical Staffing is seeking a Case Manager RN for a 13-week travel assignment in Lynchburg, VA. As a member of our team, you'll have the opportunity to make a positive impact on the…
Added 3 mins ago
FM
Case Manager RN - Travel Nurse
Fusion Medical Staffing
Lynchburg, VA
- $1,974 to $2,100 USD / week
Fusion Medical Staffing is seeking a Case Manager RN for a 13-week travel assignment in Lynchburg, VA. As a member of our team, you'll have the opportunity to make a positive impact on the…
Added 4 mins ago
DCS Design Systems Engineer
WSP
New York, NY · NY
…Consultant (PMC)’s Data Communications Systems (DCS) Design Manager and will provide technical leadership, coordination, and oversight of the Design-Builder’s DCS design, procurement,…
Added 4 mins ago
D
Business PMO Program Manager
DataSpring
Remote, United States
- $100,000 to $110,000 USD / year
The Business PMO Program Manager is a strategic, detail-oriented, outcome-driven leader who will manage complex projects across the organization as part of the enterprise Project Management…
Added 5 mins ago
Project Assistant
Terracon
Cheyenne, WY
Assist project/program manager with resource management and resource assignment.
Added 5 mins ago
HRIS Manager
ENFRA LLC
Baton Rouge, LA
The HRIS Manager leads the strategy, administration, governance, and optimization of the organization's HR technology ecosystem. This role oversees HR systems, data governance, reporting,…
Added 5 mins ago
O
Lead Principal Technical Program Manager
Oracle
Nashville, TN
- $116,600 to $264,100 USD / year
The Lead Principal Technical Program Manager partners with senior management and cross-functional stakeholders to align priorities and goals for complex, high-impact technical programs.…
Added 6 mins ago
National Field Reimbursement Manager, Neuroscience (Corporate Accounts) – (National) – Patient Engagement & Customer Solutions (PECS)) – Patient Engagement & Customer Solutions (PECS)
Johnson & Johnson HCS Inc. Legal Entity
NY · Boston, MA · Raleigh, NC · Dallas, TX · New Brunswick, NJ · Philadelphia, PA · Atlanta, GA
…(PECS) team is recruiting for a field-based Field Reimbursement Manager to support Corporate Accounts…
Added 7 mins ago
Senior Design Manager - Rail and Transit - Hybrid Remote
Parsons Transportation Group
NY · NJ
Parsons is looking for an amazingly talented Design Manager to join our Rail Transit team! In this role you will lead our design team on large Design Build and Alternative Delivery Projects…
Added 9 mins ago
Specialist, Product Management (MTSS)
Pearson
Madison, WI
We’re seeking a Specialist, Product Manager to lead the strategic expansion of our universal screening and progress monitoring measures and platform capabilities. You’ll own the MTSS…
Added 9 mins ago
Senior Product Manager, Value realization
Humana
Madison, WI
To help deliver on this mission, we are seeking a Senior Product Manager to drive the delivery of new reporting requirements for Next Best Action (NBA) and to assist with measurement…
Added 9 mins ago
Manager, Accounting Advisory - Skilled Nursing Industry Clients
Wipfli Advisory LLC
Milwaukee, WI
Wipfli’s accounting advisory practice is seeking a Manager with strong healthcare and post‑acute care experience to serve as an outsourced controller and support our skilled nursing…
Added 11 mins ago
Head of Merchant Payments Project Management Office
Elavon, Inc.
Atlanta, GA
Drive measurable improvement in product technical delivery predictability.
Added 12 mins ago
Program Manager - APX Fleet Engineering Execution
Westinghouse Electric Company, LLC
Rock Hill, SC
The APX Fleet Engineering organization is seeking a Program Manager to lead the planning, integration and execution of a major AP1000 engineering portfolio. The Program Manager provides…
Added 12 mins ago
Program Manager - APX Fleet Engineering Execution
Westinghouse Electric Company, LLC
Cranberry Township, NC
The APX Fleet Engineering organization is seeking a Program Manager to lead the planning, integration and execution of a major AP1000 engineering portfolio. The Program Manager provides…
Added 13 mins ago
LH
Customer Experience Support Analyst
Linus Health
Remote, United States
- $65,000 to $70,000 USD / year
…customers and users. This individual will report to the Associate Manager, Customer Experience and serve as a trusted resource for technical troubleshooting, customer requests, and…

Manager, Digital Strategy and Innovation

United States

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Job details

Posting language: English

Original job description

Location: [[location]]

Cities: [[sfstd_jobLocation_obj]]

Requisition ID: [[id]]

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

The Manager, Digital Strategy and Innovation helps identify and define initiatives that support product innovation, customer experience enhancements, and process improvement for digital channels (website and app).
This role conceptualizes and designs scalable digital technology innovations.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

Lead, coach, and develop a team of analysts
Support and lead the strategy and design of multiple concurrent innovation initiatives across Digital Customer Experience
Execute product evaluations, proofs of concept, and commercial feasibility analysis by working with internal stakeholders and external partners
Create business cases supported by data analysis, proofs of concept, and projected business value to obtain funding for key initiatives
Define scope, sequencing, and delivery timelines aligned to financial and operational risk, customer and team member impact, and regulatory requirements
Translate complex technical or operational topics into clear, decision-ready narratives
Prepare and present updates to senior leaders and steering committees
Set clear priorities, provide decision clarity, and remove blockers for the team
Make tradeoff decisions around resource allocation, timing, and
Drive alignment on ownership, process changes, and change management plans

All you'll need for success

Minimum Qualifications – Education & Prior Job Experience

Bachelor’s and/or master’s degree in a relevant field, or equivalent experience and/or training
3+ years of experience in product and/or project management roles
5+ years of airline or transportation industry experience

Preferred Qualifications – Education & Prior Job Experience

2+ years of people leadership experience in product and/or project management
Knowledge of digital e-commerce and key success factors
Experience applying AI in occupational settings to improve productivity and customer outcomes

Skills, Licenses, and Certifications

Strong people leadership experience in a product, program, or innovation environment
Demonstrated ability to lead cross-organizational initiatives without direct authority
Comfort operating at both strategic and execution levels
Exceptional written and verbal communication skills for executive audiences

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Cities: [[sfstd_jobLocation_obj]]

Requisition ID: [[id]]

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More about this job

Skills

Process improvement
Customer experience
Data analysis
Change management
Project management
Leadership
Communication skills

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