Jobs in the United States

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Added 1 min ago
Principal Program Manager, Informatics (Remote)
Govcio LLC
United States
GovCIO is currently hiring a Program Manager, to coordinate delivery of application modernization, clinical informatics, and AI-enabled health IT projects, including Ambient AI Scribe and…
Added 1 min ago
Geotechnical Laboratory Supervisor
Terracon
Houston, TX
Ensures that laboratory personnel are properly trained, supervised and equipped with the necessary tools and equipment to ensure their personal safety in the office and laboratory.
Added 3 mins ago
Enterprise Regional Sales Manager
Okta
NJ · NY · PA
The Enterprise Regional Sales Manager Opportunity
Added 4 mins ago
M
Explore Program Engineering Internship Opportunities: First-Year Students, Redmond
Microsoft
WA · Redmond, WA · Redmond
- $25.96 to $54.04 USD / hour
…experience in software engineering, product management, and technical program management. This opportunity will allow you to explore various roles in a collaborative learning environment,…
Added 7 mins ago
Leasing Consultant
Capilano Properties #2, LLC
United States
…properties to potential residents. Together with the Property Manager, Assistant Property Manager, Resident Services, and other Leasing Consultants, you will be expected to drive and retain…
Added 7 mins ago
Technical Project Manager II - Business Enablement & Transformation
JPMC page
Jersey City, NJ
As a Technical Project Manager II in Corporate Sector's Infrastructure Platforms - Data and Specialty Services team, you will play a pivotal role in leading complex technology projects and…
Added 9 mins ago
Senior Director, Learning and Development
MP Materials Corp.
Las Vegas, NV
This role sets the direction for technical, professional, manager, and leadership learning, including curricula, learning pathways, delivery approaches, learning technology, and standards…
Added 10 mins ago
Cyber Information Assurance Manager
General Dynamics Information Technology
MacDill AFB, FL
Provides technical guidance to users on all mission-employed tools and capabilities to effectively mitigate IA risks.
Added 10 mins ago
Sales Operations Manager
Celestica
Orlando, FL
The Sales Operations Manager (SOM) role ensures Celestica’s sales systems and processes operate correctly and efficiently, enabling the global sales organization’s opportunity pursuit. The…
Added 10 mins ago
Director of IT ERP & Analytics Solutions
IMSUS Integrated Merchandising Solutions
Skokie, IL · Kenosha, WI
…warehousing, kitting, fulfillment, field execution, analytics, and program management) empowers our clients to stay at the strategic level, knowing that we can help turn their marketing…
Added 10 mins ago
Integrated Air Missile Defense Planner (Strategic Planner 2-3) - 30497
HII
Tampa, FL
Facilitate data recording, information management, and product development using Microsoft Office suite tools.
Added 11 mins ago
Senior Accountant
Armada
Remote, United States
…and leases, and it will shift as Armada grows. Our Galleon program (modular, deployed data centers) is a core part of the business and a meaningful piece of this role, including inventory,…
Added 11 mins ago
Senior Project Manager
Concentrix CVG Customer Management Group Inc.
Omaha, NE
The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering,…
Added 12 mins ago
VP, Head of Program Management - AI
Synchrony Bank
United States
Lead program execution for AI tools rollout and adoption - ensuring launch readiness, communications, training, stakeholder alignment, feedback loops, adoption measurement, and disciplined…
Added 15 mins ago
Senior Program Manager, Application Security
Harness
Remote, United States
As a Senior Program Manager, Application Security, you will lead the post-sale journey for a portfolio of large enterprise customers, turning their investment in Harness shift-left and…
Added 15 mins ago
Senior Technical Account Manager, Xsolla Ads & Rewards
Xsolla
Remote, United States
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with…
Added 18 mins ago
Vice President of Accounting
CSC Generation
Remote, United States
…platform combining a Data Fabric, Automation Engine, proprietary tools, and shared services to modernize operations, elevate customer experience, and expand margins. With $1B+ in revenue…
Added 18 mins ago
I
Procurement Analyst
IREN
San Francisco, CA
- $165,000 to $185,000 USD / year
Job Type: Full-Time l Location: San Francisco l Department: AI Infrastructure Supply Chain l Reporting to: Senior Manager, Business Operations | Work Location Type: #Hybrid
Added 19 mins ago
A
Production Associate
Aerotek
Livermore, CA
- $19 USD / hour
…compensation. The environment supports learning on the job, developing technical expertise, and building a long-term career in manufacturing and sheet metal fabrication.Work EnvironmentThis…
Added 25 mins ago
Senior Structural Engineer | St. Louis, MO
IMEG Consultants Corp.
St. Louis, MO · Rogers, AR · Kansas City, MO
· IDEA Program: a firm-wide innovation accelerator where employees across every discipline develop and scale new tools, from VR and AI to carbon-reduction technology
Added 26 mins ago
E&C Project Manager III/Sr - Project Development
Williams WPC-I, LLC.
United States
As a E&C Project Manager III or Senior, you’ll lead moderate-to-large-scale initiatives where technical complexity meets strategic impact. Your expertise in PLC/Stage-Gate processes and…
Added 27 mins ago
I
Manager Software Development
IDEXX
Westbrook, ME
- $150,000 USD / year
The Software Development Manager manages all activities for assigned engineering teams within the Radiology Interpretation / RADIXX Engineering, in partnership with the other Development…
Added 32 mins ago
Operations Specialist, Risk
International Justice Mission
Remote, United States
…area or remote for non-local candidates. It reports to the Program Manager, Risk and requires current authorization to work in the United States. Visa sponsorship is not available for this…
Added 35 mins ago
Principal Technical Program Manager, Amazon Connect
Amazon Development Center U.S., Inc.
Sunnyvale, CA · Seattle, WA
…algorithmic problems. We are looking for passionate and talented Technical Program Manager to join us to innovate on this new service that addresses customer needs to build modern contact…
Added 36 mins ago
Growth Marketing Manager, AI Discovery
Chainguard
Remote, United States
Developers find tools by searching, by asking an LLM, and, more and more, by prompting a coding agent to do the work. We’re hiring a technical Growth Marketing Manager to make sure that…

Manager, Digital Strategy and Innovation

United States

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Job details

Posting language: English

Original job description

Location: [[location]]

Cities: [[sfstd_jobLocation_obj]]

Requisition ID: [[id]]

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

The Manager, Digital Strategy and Innovation helps identify and define initiatives that support product innovation, customer experience enhancements, and process improvement for digital channels (website and app).
This role conceptualizes and designs scalable digital technology innovations.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

Lead, coach, and develop a team of analysts
Support and lead the strategy and design of multiple concurrent innovation initiatives across Digital Customer Experience
Execute product evaluations, proofs of concept, and commercial feasibility analysis by working with internal stakeholders and external partners
Create business cases supported by data analysis, proofs of concept, and projected business value to obtain funding for key initiatives
Define scope, sequencing, and delivery timelines aligned to financial and operational risk, customer and team member impact, and regulatory requirements
Translate complex technical or operational topics into clear, decision-ready narratives
Prepare and present updates to senior leaders and steering committees
Set clear priorities, provide decision clarity, and remove blockers for the team
Make tradeoff decisions around resource allocation, timing, and
Drive alignment on ownership, process changes, and change management plans

All you'll need for success

Minimum Qualifications – Education & Prior Job Experience

Bachelor’s and/or master’s degree in a relevant field, or equivalent experience and/or training
3+ years of experience in product and/or project management roles
5+ years of airline or transportation industry experience

Preferred Qualifications – Education & Prior Job Experience

2+ years of people leadership experience in product and/or project management
Knowledge of digital e-commerce and key success factors
Experience applying AI in occupational settings to improve productivity and customer outcomes

Skills, Licenses, and Certifications

Strong people leadership experience in a product, program, or innovation environment
Demonstrated ability to lead cross-organizational initiatives without direct authority
Comfort operating at both strategic and execution levels
Exceptional written and verbal communication skills for executive audiences

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Cities: [[sfstd_jobLocation_obj]]

Requisition ID: [[id]]

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More about this job

Skills

Process improvement
Customer experience
Data analysis
Change management
Project management
Leadership
Communication skills

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