Jobs in the United States

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Added just now
Administrative Assistant
Pratum Companies
Philadelphia, PA
…efficiently and in accordance with applicable affordable housing program requirements, HUD regulations, and organizational…
Added just now
Cook
Home of the Innocents
Louisville, KY
Prep and cook meal items as directed by the Kitchen Manager or Director of Food Services.
Added just now
Cook
Home of the Innocents
Louisville, KY
Prep and cook meal items as directed by the Kitchen Manager or Director of Food Services.
Added just now
Manager, Memory Sales
Samsung Semiconductor
San Jose, CA
We believe innovation and growth are driven by an inclusive culture and a diverse workforce. We’re dedicated to empowering people to be their true selves. Together, we’re building a better…
Added 1 min ago
Senior Quality Control, Gummy Specialist
Hims & Hers
Mesa, AZ
…individual to help support and report to the Quality Control Manager. The Senior Quality Control Specialist, Gummies role is responsible for the inspecting and/or testing of product(s)…
Added 2 mins ago
Transaction Specialist
Cornell University
United States
Reporting to the Service Facility Finance Manager, the Transaction Specialist supports the financial operations of the Cornell Laboratory for Accelerator-Based Sciences and Education…
Added 4 mins ago
Dialysis Clinical Manager Registered Nurse - RN
Fresenius Medical Care
Golden Valley, MN
Training and advancement: You will enter our Clinical Leadership Program that creates and supports a culture of continuous learning for our managers. The curriculum will cover onboarding,…
Added 5 mins ago
Project Manager - Aftermarket
IMI Process Automation
Lake Forest, CA
The Aftermarket Project Manager (APM) is responsible for planning and coordinating administrative efforts of their assigned Aftermarket (AFM) work under the guidance of the AFM manager and…
Added 6 mins ago
SVP, Head of AI Governance
Synchrony
Stamford, CT
…lifecycle. You will also partner closely with engineering, program management, legal, compliance, risk, information security, model risk management, supplier management, business owners,…
Added 6 mins ago
VP, Head of AI Enablement
Synchrony
Stamford, CT
…the VP, Head of AI Enablement, you will lead the enterprise programs, communications, communities, and change initiatives that help associates understand, access, and use AI tools…
Added 6 mins ago
VP, Head of Program Management - AI
Synchrony
Stamford, CT
Help Synchrony accelerate responsible AI adoption and business impact across the enterprise. As Vice President, Head of Program Management for AI, you will lead the operating engine for the…
Added 6 mins ago
Medical Informatics Analyst, Consultant
BSC
El Dorado Hills, CA · CA · Long Beach, CA · Lodi, CA · Oakland, CA · Rancho Cordova, CA · San Diego, CA · Woodland Hills, CA
Design reusable analytical methods and frameworks for population segmentation, risk stratification, program evaluation, and targeted outreach.
Added 6 mins ago
General Manager, Airport Customer Experience
United States
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
Added 6 mins ago
Customer Service Manager, Airport Customer Care
United States
American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, and network within the company. With our leadership program, you…
Added 8 mins ago
Senior Network Engineer
PeopleTec, Inc.
Huntsville, AL
…Office (PMO) in PAE Fires, providing technical support to the program's Lead Engineer and Product Manager. The candidate will lead the design of the next network upgrades for tactical…
Added 9 mins ago
AM
Banquet Manager
at Marriott
Norwood, MA
- $75,000 to $92,600 USD / year
Bring memorable events to life as our Banquet Manager, leading the front-of-house experience for conferences, celebrations, and large-scale social events.
Added 9 mins ago
AM
Assistant Restaurant Manager
at Marriott
Norwood, MA
- $68,000 to $84,000 USD / year
The position is eligible to participate in FM’s comprehensive Total Rewards program that includes an incentive plan, medical, dental and vision insurance, life and disability insurance,…
Added 10 mins ago
Human Resources Manager
Integer
Plymouth, MN
Our total rewards program is designed to attract, retain, and motivate associates to contribute to Integer’s success. Our compensation program includes base salary and a cash-based…
Added 10 mins ago
WC
Houseperson
WINDSOR CAPITAL GROUP
Lompoc, CA
- $16.9 USD / hour
All other duties as assigned by a manager or supervisor.
Added 10 mins ago
Quality Supervisor
Kraft Heinz Food Company Company
Holland, MI
…achieve this task by evaluating daily production, updating programs and documents to improve and simplify our process, and verify all Food Safety Quality and Food Defense Programs are…
Added 11 mins ago
F-15 First Line Manufacturing Manager
The Boeing Company
Berkeley, MO
Candidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience)…
Added 12 mins ago
Resident Services Manager 2
UDR
Frisco, TX
UDR is seeking a Resident Services Manager 2 to join our team at Central Square at Frisco.
Added 12 mins ago
ST
Member Service Center Manager
State Teachers' Retirement System
CA
- $7,872 to $9,781 USD / month
In addition to our state-of-the-art amenities, we offer thriving wellness and sustainability programs, an award-winning employee recognition program, and ongoing training, learning and…
Added 12 mins ago
DO
Valley Maintenance Manager I
Department of Transportation
CA
- $7,826 to $9,728 USD / month
Under the direction of the Region Manager, Maintenance Manager II, the incumbent is responsible for implementing, evaluating, and sustaining major programs and maintenance policy in the…
Added 14 mins ago
F-15 First Line Manufacturing Manager
The Boeing Company
Berkeley, MO
Candidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience)…

Manager, Digital Strategy and Innovation

United States

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Job details

Posting language: English

Original job description

Location: [[location]]

Cities: [[sfstd_jobLocation_obj]]

Requisition ID: [[id]]

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

The Manager, Digital Strategy and Innovation helps identify and define initiatives that support product innovation, customer experience enhancements, and process improvement for digital channels (website and app).
This role conceptualizes and designs scalable digital technology innovations.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

Lead, coach, and develop a team of analysts
Support and lead the strategy and design of multiple concurrent innovation initiatives across Digital Customer Experience
Execute product evaluations, proofs of concept, and commercial feasibility analysis by working with internal stakeholders and external partners
Create business cases supported by data analysis, proofs of concept, and projected business value to obtain funding for key initiatives
Define scope, sequencing, and delivery timelines aligned to financial and operational risk, customer and team member impact, and regulatory requirements
Translate complex technical or operational topics into clear, decision-ready narratives
Prepare and present updates to senior leaders and steering committees
Set clear priorities, provide decision clarity, and remove blockers for the team
Make tradeoff decisions around resource allocation, timing, and
Drive alignment on ownership, process changes, and change management plans

All you'll need for success

Minimum Qualifications – Education & Prior Job Experience

Bachelor’s and/or master’s degree in a relevant field, or equivalent experience and/or training
3+ years of experience in product and/or project management roles
5+ years of airline or transportation industry experience

Preferred Qualifications – Education & Prior Job Experience

2+ years of people leadership experience in product and/or project management
Knowledge of digital e-commerce and key success factors
Experience applying AI in occupational settings to improve productivity and customer outcomes

Skills, Licenses, and Certifications

Strong people leadership experience in a product, program, or innovation environment
Demonstrated ability to lead cross-organizational initiatives without direct authority
Comfort operating at both strategic and execution levels
Exceptional written and verbal communication skills for executive audiences

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Cities: [[sfstd_jobLocation_obj]]

Requisition ID: [[id]]

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More about this job

Skills

Process improvement
Customer experience
Data analysis
Change management
Project management
Leadership
Communication skills

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