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Cook Manager, Penn Brook Elementary School
Georgetown Public Schools
Georgetown, MA
Prepare, serve, and collect money for the breakfast program.
Added 1 min ago
Senior Technical Program Manager
BAE Systems
Washington, DC
Job Description BAE Systems has an exciting opportunity for an experienced and skilled Senior Technical Program Manager (STPM) to lead, manage and coordinate multiple facets of operational…
Added 1 min ago
Field Inventory Auditor
CK Circle K Stores Inc.
United States
2. Notifies store manager of wrong prices and pulls out-of-code merchandise.
Added 1 min ago
Product Engineer
Yanfeng Human Resources
Novi, MI
…assigned programs, and is also responsible for enhancing the global technical capabilities and product portfolio of the Yanfeng…
Added 1 min ago
Diesel Mechanic B
UBLIC SERVICES OF FLORIDA, LIMITED PARTNERSHIP
Ft Lauderdale, FL
POSITION SUMMARY: With direct supervision from a Lead Technician, Maintenance Supervisor or Maintenance Manager, a Maintenance Technician B performs repair and maintenance work on diesel…
Added 1 min ago
Gate Attendant-Operator Lead
UBLIC SERVICES OF FLORIDA, LIMITED PARTNERSHIP
Vero Beach, FL
…Operations Clerk, Operations Supervisor, and/or Operations Manager. The Lead Gate Attendant/Scale Operator also will oversee and ensure that all work and processes adhere to Company Policy,…
Added 1 min ago
Account Manager
WASTE SERVICES OF PENNSYLVANIA, LLC
King Of Prussia, PA
POSITION SUMMARY: The Account Manager is responsible for proactively maintaining and retaining relationships with existing customers for permanent commercial and industrial waste services…
Added 1 min ago
Landfill Operations Supervisor
UBLIC SERVICES OF GEORGIA, LIMITED PARTNERSHIP
Screven, GA
…permit. The Operations Supervisor works with the Operations Manager and General Manager to implement tactical initiatives to drive functional excellence and budget achievement. The…
Added 1 min ago
T
Seasonal Pilates Instructor **$500 Sign-On Bonus**
Troon
Palm Beach Gardens, FL
- $15 USD / hour
…property organization. As part of Troon, you will contribute to a global leader in golf and community…
Added 1 min ago
Service Delivery Consultant – Global Human Resources U.S. Employee Escalations
Bank of America, National Association
United States
This job is responsible for supporting the delivery and execution of Global Human Resources (GHR) products and programs, which may include Payroll, Benefits, Compensation, Learning and…
Added 2 mins ago
Store Supervisor, FT
Under Armour
Oxon Hill, MD
…operations, and driving results. You'll back up the Assistant Store Manager, uphold merchandise standards, and help create a high-performance culture where everyone…
Added 3 mins ago
Client Retention Manager
TIAA
Dallas, TX
…include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other…
Added 3 mins ago
Director, Occupational Health, New Jersey
E.R. Squibb & Sons,L.L.C.
Summit West, NJ · Princeton, NJ · New Brunswick, NJ
…provides paid time off without a set accrual limit, subject to manager approval, along with 11 paid company holidays each…
Added 3 mins ago
Tactical Operations Controller
Vista Global
Columbus, OH
Acting by immediately notifying the Duty Manager for further follow up when appropriate.
Added 3 mins ago
Tactical Operations Controller
Vista Global
Columbus, OH
Acting by immediately notifying the Duty Manager for further follow up when appropriate.
Added 3 mins ago
General Manager, Airport Customer Experience
United States
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Added 4 mins ago
Territory Account Manager - Cincinnati
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Added 4 mins ago
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Territory Account Manager HIV Prevention, Burbank, CA
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Burbank, CA
- $132,750 to $221,250 USD / year
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Added 4 mins ago
Team Lead, Pharmacy Overnight - Mesa
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…DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting,…
Added 5 mins ago
Field Inventory Auditor
Circle K
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2. Notifies store manager of wrong prices and pulls out-of-code merchandise.
Added 7 mins ago
Fund Accountant - CLO
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Assist with global asset setup and maintenance
Added 8 mins ago
BestDrive Service Technician
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Added 8 mins ago
BestDrive Service Technician
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Added 8 mins ago
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BestDrive Service Technician
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Manager, Digital Strategy and Innovation

United States

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Job details

Posting language: English

Original job description

Location: [[location]]

Cities: [[sfstd_jobLocation_obj]]

Requisition ID: [[id]]

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

The Manager, Digital Strategy and Innovation helps identify and define initiatives that support product innovation, customer experience enhancements, and process improvement for digital channels (website and app).
This role conceptualizes and designs scalable digital technology innovations.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

Lead, coach, and develop a team of analysts
Support and lead the strategy and design of multiple concurrent innovation initiatives across Digital Customer Experience
Execute product evaluations, proofs of concept, and commercial feasibility analysis by working with internal stakeholders and external partners
Create business cases supported by data analysis, proofs of concept, and projected business value to obtain funding for key initiatives
Define scope, sequencing, and delivery timelines aligned to financial and operational risk, customer and team member impact, and regulatory requirements
Translate complex technical or operational topics into clear, decision-ready narratives
Prepare and present updates to senior leaders and steering committees
Set clear priorities, provide decision clarity, and remove blockers for the team
Make tradeoff decisions around resource allocation, timing, and
Drive alignment on ownership, process changes, and change management plans

All you'll need for success

Minimum Qualifications – Education & Prior Job Experience

Bachelor’s and/or master’s degree in a relevant field, or equivalent experience and/or training
3+ years of experience in product and/or project management roles
5+ years of airline or transportation industry experience

Preferred Qualifications – Education & Prior Job Experience

2+ years of people leadership experience in product and/or project management
Knowledge of digital e-commerce and key success factors
Experience applying AI in occupational settings to improve productivity and customer outcomes

Skills, Licenses, and Certifications

Strong people leadership experience in a product, program, or innovation environment
Demonstrated ability to lead cross-organizational initiatives without direct authority
Comfort operating at both strategic and execution levels
Exceptional written and verbal communication skills for executive audiences

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Cities: [[sfstd_jobLocation_obj]]

Requisition ID: [[id]]

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More about this job

Skills

Process improvement
Customer experience
Data analysis
Change management
Project management
Leadership
Communication skills

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