Jobs in the United States

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Strategic Sourcing Specialist - Monterrey, México
Fictiv
Remote, United States
Align supplier strategies with customer needs and program requirements
Added just now
H
Content & Programming Senior Manager, Global Events
Harvey
San Francisco, CA
- $114,500 to $171,700 USD / year
…time goes to decisions and drafting: what earns a place on the program and how it’s framed. The other half goes to driving people and deadlines: getting speakers confirmed and prepared,…
Added just now
H
Content & Programming Senior Manager, Global Events
Harvey
New York, NY
- $114,500 to $171,700 USD / year
…time goes to decisions and drafting: what earns a place on the program and how it’s framed. The other half goes to driving people and deadlines: getting speakers confirmed and prepared,…
Added just now
AE - Selling Team Leader (Assistant Manager)
AEO
Woodstock, GA
…and you always hold your team accountable to rocking AEO's customer service standards, especially on the Salesfloor and in the Fitting…
Added just now
Todd Snyder - General Manager
AEO
Chicago, IL
The role of the General Manager is to drive the company’s key performance indicators by delivering exceptional customer store experience at all Todd Snyder locations. He or she exercises…
Added just now
Aerie - Merchandising Team Leader (Assistant Manager)
AEO
Somerville, MA
…and you always hold your team accountable to rocking AEO's customer service standards, especially on the Salesfloor and in the Fitting…
Added just now
Coordinator
University of Pittsburgh
Pittsburgh, PA
…coordinating support and response activities, receive off hour customer calls placed to Facilities Management and respond accordingly by coordinating and dispatching FM staff. Other duties…
Added 1 min ago
JS
Club Manager
J.F. Shea Family of Companies
Greater Richmond Area, VA, VA
- $83,000 USD / year
The Club Manager will provide leadership and strategic direction and participates in the planning and implementation for both long and short-term business and strategic plans related to the…
Added 1 min ago
F-15 First Line Manufacturing Manager
The Boeing Company
Berkeley, MO
Candidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience)…
Added 1 min ago
D
Program Manager 2
DePaul
Buffalo, NY
- $26.75 to $28.25 USD / hour
The Program Manager 2 (PM2) (Supportive Housing) is responsible for the oversight of the DePaul Supportive Housing designated site. This includes managing all aspects of the program, to…
Added 1 min ago
CLINICAL SUPPORT, RN PRN [ENDO]
GALEN MEDICAL GROUP PC
Chattanooga, TN
Reports any unusual incidents or occurrences to the Clinical Manager. Consults with the Clinical Manager administrative issues and problems.
Added 1 min ago
Manager, News Video
WP Company LLC
United States
…many departments, including Brand & Events, Communications, Customer Care, Engineering & Product, Finance, Human Resources, Legal, Marketing & Advertising, Print Operations, and…
Added 1 min ago
MU
Seasonal Part-Time Shift Leader
MINISO USA
Toms River, NJ
- $16.13 to $19 USD / hour
- Part-time
The Shift Leader plays a key role in assisting the Store Manager with daily store operations, training associates, and ensuring exceptional customer service. This role contributes to…
Added 1 min ago
GG
LPN- Licensed Practical Nurse Part Time- Advanced Acute Care Surgical Telemetry Unit
GWV Geisinger Wyoming Valley Medical Center
Wilkes-Barre, PA
- Part-time
MyHealth Rewards wellness program to improve your health while earning a financial incentive
Added 2 mins ago
Professional Surveyor/Project Manager
DGL Consulting Engineers
Fishers, IN
Project Manager job function will be to work with current DGL management to help develop and support junior project managers, manage survey projects and expand the services currently…
Added 2 mins ago
RF
Branch Operations Intern
Republic Finance, LLC
Tupelo, MS
- $15 USD / hour
Become licensed and go through an accelerated version of the Assistant Branch Manager Program to learn the loan process and all necessary regulatory training.
Added 2 mins ago
Account Executive
Waystar, Inc
Louisville, KY
…advanced selling skills. This position will work closely with the Manager of Sales to implement strategic marketing and sales execution plans in order to achieve business…
Added 2 mins ago
Material Handler
CMH Manufacturing West Inc.
Sacramento, CA
Review the weekly delivery schedule provided by the Materials Manager at the beginning of each week and use it to plan what will need to be put away each day.
Added 2 mins ago
Manager, Sales Account Management
SC Johnson
NY
As a Manager, Sales Account Management, you'll own and grow a $25M+ customer portfolio, serving as a strategic business partner to key grocery accounts across Upstate New York. This highly…
Added 2 mins ago
HRBL, CMO and Future Forward
Intuitive
Sunnyvale, CA
Build manager capability through coaching and facilitation of various training programs
Added 2 mins ago
Nuclear Power Senior Project Manager - Technical Services
GE Vernova Hitachi Nuclear Energy Americas LLC
United States
As the Senior Project Manager - Technical Services, you will manage emergent customer needs to address technical challenges for operating nuclear power plants. You will work and coordinate…
Added 3 mins ago
Fleet Maintenance Technician
Automated Dairy
Jerome, ID
Excellent communication and customer service skills
Added 3 mins ago
Clinical Manager
Alternate Solutions Homecare of Cincinnati, LLC
Cincinnati, OH
The Clinical Manager provides oversight of all personnel and patient care services. The Clinical Manager is responsible for monitoring compliance, quality and safe delivery of services by…
Added 3 mins ago
Channel Manager
Masco
Indianapolis, IN · Mooresville, NC
The Channel Manager supports the execution of customer and category initiatives for bathing, shower doors, kitchen sinks, pro initiatives and emerging categories like water quality and…
Added 3 mins ago
SO
Management Analyst
State of Kansas
KS
- $53,955.2 USD / year
Preferred Qualifications: Experience in the Kansas Child Welfare program and systems (ie. FACTS, KIPS, KIDS and KEES). Experience with Microsoft Office including Microsoft Office Platforms.…

Manager, Digital Strategy and Innovation

United States

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Job details

Posting language: English

Original job description

Location: [[location]]

Cities: [[sfstd_jobLocation_obj]]

Requisition ID: [[id]]

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

The Manager, Digital Strategy and Innovation helps identify and define initiatives that support product innovation, customer experience enhancements, and process improvement for digital channels (website and app).
This role conceptualizes and designs scalable digital technology innovations.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

Lead, coach, and develop a team of analysts
Support and lead the strategy and design of multiple concurrent innovation initiatives across Digital Customer Experience
Execute product evaluations, proofs of concept, and commercial feasibility analysis by working with internal stakeholders and external partners
Create business cases supported by data analysis, proofs of concept, and projected business value to obtain funding for key initiatives
Define scope, sequencing, and delivery timelines aligned to financial and operational risk, customer and team member impact, and regulatory requirements
Translate complex technical or operational topics into clear, decision-ready narratives
Prepare and present updates to senior leaders and steering committees
Set clear priorities, provide decision clarity, and remove blockers for the team
Make tradeoff decisions around resource allocation, timing, and
Drive alignment on ownership, process changes, and change management plans

All you'll need for success

Minimum Qualifications – Education & Prior Job Experience

Bachelor’s and/or master’s degree in a relevant field, or equivalent experience and/or training
3+ years of experience in product and/or project management roles
5+ years of airline or transportation industry experience

Preferred Qualifications – Education & Prior Job Experience

2+ years of people leadership experience in product and/or project management
Knowledge of digital e-commerce and key success factors
Experience applying AI in occupational settings to improve productivity and customer outcomes

Skills, Licenses, and Certifications

Strong people leadership experience in a product, program, or innovation environment
Demonstrated ability to lead cross-organizational initiatives without direct authority
Comfort operating at both strategic and execution levels
Exceptional written and verbal communication skills for executive audiences

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Cities: [[sfstd_jobLocation_obj]]

Requisition ID: [[id]]

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More about this job

Skills

Process improvement
Customer experience
Data analysis
Change management
Project management
Leadership
Communication skills

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