Jobs in the United States

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Added 1 min ago
Principal Product Manager, Ads Monetization (Consumer AI)
Paramount
New York, NY · Burbank, CA
As Principal Product Manager, Ads Monetization, you’ll use machine learning and AI to help Paramount+ and Pluto TV earn more from advertising while keeping the viewing experience great.…
Added 1 min ago
AP
Director, Forward Deployed Security Architecture
AstraZeneca Pharmaceuticals LP Company
Gaithersburg, MD
- $169,320 to $222,232.5 USD / year
Candidates must reside within commuting distance of Gaithersburg or be willing to relocate for this opportunity
Added 3 mins ago
Project Scheduler Sr
Sundt
Tempe, AZ · Phoenix, AZ
3. Four-year construction management or engineering degree or equivalent combinations of technical training and/or related experience.
Added 4 mins ago
Quality Engineering Manager
Johnson & Johnson Surgical Vision Inc. Legal Entity
Jacksonville, FL
The Quality Engineering Manager provides quality leadership and technical oversight for the Jacksonville Intraocular Lens (IOL) manufacturing operation, ensuring that products, processes,…
Added 4 mins ago
Sports Strategic Marketing Manager
MEDICAL DEVICE BUSINESS SERVICES, INC. Legal Entity
Raynham, MA · West Chester, PA · Palm Beach Gardens, FL
We are searching for the best talent for Marketing Manager, Sports Strategic Marketing
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Sr Manager App Integration Engineer
Johnson & Johnson Services Inc. Legal Entity
Raritan, NJ
The Sr Manager Application Integration Engineer will provide hands-on technical leadership for enterprise integration capabilities supporting large supply chain transformational programs…
Added 4 mins ago
MC
Land Survey Supervisor, Grade N24
Montgomery County (MD)
Gaithersburg, MD
- $39.59 to $63.39 USD / hour
…the Department of Transportation, Division of Transportation Engineering (DTE). Under the direction of the Survey and Geomatics Unit Chief, this position serves as the primary manager of…
Added 4 mins ago
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Chief Aviation Maintenance Inspector
Clover Park Technical College
Puyallup, WA
- $55.75 USD / hour
This role will establish and manage maintenance and inspection schedules in collaboration with program faculty and administration to minimize disruption to the Professional Pilot program’s…
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Minority Health Research Portfolio Manager – NIH
Kelly Services
Bethesda, MD
- $175,000 USD / year
…Health, Kelly Government Solutions offers administrative, IT, engineering, scientific, and healthcare professionals the opportunity to work with the leading medical research center in the…
Added 6 mins ago
Hardware Engineer I - ACM
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…medical device product development within a cross-functional engineering…
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Systems Engineer I
MED Medtronic Inc
Mounds View, MN
Support marketing, field engineering, technical services, and training and education in technical questions.
Added 6 mins ago
Solution Manager, Customer Journey
Qualtrics
Remote, United States
Solution Manager, Customer Journey (Individual Contributor)
Added 6 mins ago
Senior Product Manager, Neighborhood Keeper
Dragos
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Dragos is seeking a senior-level Product Manager to join the new Neighborhood Keeper product team, building and evolving Dragos's collective defense platform for industrial cybersecurity.…
Added 6 mins ago
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Manufacturing Operations Manager available for Day and Night Shift - Advanced Packaging
Intel Corporation
AZ
- $89,010 to $170,630 USD / year
You must possess the below minimum qualifications to be initially considered for this position
Added 6 mins ago
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Tool Equipment Install Engineer
Intel Corporation
OR
- $115,110 to $219,550 USD / year
Bachelors Degree in Engineering, Architecture or other related technical field with 5+ years of experience
Added 8 mins ago
Pricing and Proposal Analyst (ARL)
The Pennsylvania State University
Remote, United States
CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally…
Added 9 mins ago
Quality Lead Manufacturing Technician- 1st Shift
Aerospace
Minneapolis, MN
You will report directly to our Sr. Quality Engineering Manager and you'll work on site at our Minneapolis, MN location. In this role, you will impact the success of our quality operations…
Added 9 mins ago
Quality Lead Manufacturing Technician- 1st Shift
Aerospace
Minneapolis, MN
You will report directly to our Sr. Quality Engineering Manager and you'll work on site at our Minneapolis, MN location. In this role, you will impact the success of our quality operations…
Added 9 mins ago
Senior Manager, Technical Publications
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Costa Mesa, CA · Santa Ana, CA
As a Senior Manager, Technical Publications (also referred to internally as a Senior Technical Publications Manager), your mission is to partner with our numerous product and operations…
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Intellectual Property Counsel
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Piscataway, NJ
Bachelor's degree in biological sciences, chemical sciences, chemical engineering, or a related technical field preferred.
Added 10 mins ago
Maintenance Tech Specialist
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SAINT PETERS, MO
Multiple certificates and degrees may be assessed by manager and HR to determine relevancy to minimum qualifications and experience
Added 10 mins ago
Senior Construction Project Manager / JOC Program Lead
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United States
Weston is seeking a Senior Construction Project Manager / JOC Program Lead to grow and lead our Job Order Contracting (JOC) program across more than 20 contracts in the eastern half of the…
Added 11 mins ago
Estimator II
Rosendin
Anaheim, CA
Compile and execute the scope of work, address technical requirements and pricing, then present them to the Lead Estimator, Estimating Manager, and/or Chief Estimator for the estimated bid…
Added 11 mins ago
Estimator II
Rosendin
Boise, ID
Compile and execute the scope of work, address technical requirements and pricing, then present them to the Lead Estimator, Estimating Manager, and/or Chief Estimator for the estimated bid…
Added 11 mins ago
Estimator II
Rosendin
Sterling, VA
Compile and execute the scope of work, address technical requirements and pricing, then present them to the Lead Estimator, Estimating Manager, and/or Chief Estimator for the estimated bid…

Manager Customer Services

Grand Junction, CO, United States

$97,530.00 - $146,290.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience.

Apply on cat.wd5.myworkdayjobs.com

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Job details

Pay: $97,530.00 - $146,290.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience.
Apply by: Nov 24, 2026
Experience: High school diploma and 2+ years of aftermarket and/or workshop experience or equivalent combination of education and experience.
Posting language: English
Posted: Nov 10, 2026

Original job description

Career Area:

Product Support

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About SPM Oil & Gas SPM Oil & Gas, a Caterpillar company, provides superior products and service solutions to make our customers more efficient and lower total cost of ownership. Globally, we deliver engineered oilfield and drilling equipment repair and certification, mechanical and rotating equipment repairs and upgrades, rapid prototyping of spare parts, robust asset management, operation and maintenance and field engineering services. We offer a wide range of career opportunities across a variety of technical and business roles in engineering and service locations worldwide. Join our team and help build engineering solutions that change the industry.

Job Summary:

The Manager Customer Services directs all activities and staff for technical field service programs for product installation, trouble-shooting, maintenance, repair, and customization.

Additional Information:

Relocation assistance is available
Sponsorship is not available

What you will do:

Creates and manages field service infrastructure; establishes and maintains the training readiness of the organization.
Directs, motivates and develops the team. Supports the culture and values of the organization. Facilitates smooth workflow; ensures high standards and quality of technical work.
Drives the development of work plans, budgets, schedules and evaluation criteria for field service activities, projects and personnel.
Designs and prices field services to meet demand and both timing and financial targets; negotiates customized technical support agreements.

What you will have:

Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

Additional requirements:

High school diploma and 2+ years of aftermarket and/or workshop experience or equivalent combination of education and experience.
Have a mechanical aptitude.
Thorough working knowledge of aftermarket operations, equipment, and processes.

Top Candidates will have:

Prior supervisory experience.
Proficiency in Microsoft office products.
Must be willing to work outside of normal work hours including overtime and alternate shifts.
Must be able to move items weighing up to 35 pounds.
Must be at least 21 years of age
Have a clean driving record, which generally means:
No more than (2) moving violations within the last 12 months.
No more than three (3) moving violations in the past three (3) years.

Summary Pay Range:

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
These benefits also apply to part-time employees

This position requires working onsite five days a week.

Relocation is available for this position.

Visa Sponsorship is not available for this position.

Posting Dates:

November 10, 2026 - November 23, 2026 Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

Not ready to apply? Join our Talent Community.

Apply on cat.wd5.myworkdayjobs.com

More about this job

Skills

Customer service
Workflow
Technical support
Decision making
Critical thinking
Communication skills
Microsoft Office

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Work requirements

Jobs in the United States