Jobs in the United States

25+ jobs

Added just now
CORP MGR, COMPENSATION & HRIS
FullBeauty Brands
INDIANAPOLIS, IN
The Manager, Compensation & HRIS manages and oversees FBB’s Human Resources Information Systems (HRIS). The incumbent will develop, implement, and modify requirements based on changing…
Added 1 min ago
Assoc. Application Developer
Vanderbilt University
Nashville, TN
The Associate Application Developer supports the design, development, testing, implementation, and maintenance of software applications and integrations that enable university business and…
Added 1 min ago
UG
Lead Technical Product Manager
UnitedHealth Group
Eden Prairie, MN
- $112,700 to $193,200 USD / year
In this Lead Technology Product Manager role, not only will you be responsible for the development, communication, and implementation of the organization's cloud security product strategy,…
Added 1 min ago
UG
Manager Business Systems Analysis
UnitedHealth Group
Eden Prairie, MN
- $91,700 to $163,700 USD / year
As a Manager of Business Systems Analysis on the Encounter Operations Team, you will own the analysis and translation of healthcare business, regulatory, and customer requirements into…
Added 2 mins ago
Principal AI Product Manager
Astera Labs
San Jose, CA · CA
…prioritization, requirements, and execution across business and technical teams, while staying close enough to the technology to prototype, assess trade-offs, and guide responsible…
Added 3 mins ago
Vulnerability Management and Endpoint Security Administrator
Global Enterprise Services, LLC
Fort Belvoir, VA
…recommend security-hardening strategies consistent with Security Technical Implementation Guides (STIGs), applicable security controls, and operational…
Added 3 mins ago
Senior Principal, Clinical Specialist - Western US
Quest Medical Inc.
Remote, United States
Summary: The Clinical Specialist will be responsible for assisting the Territory Sales Manager, leading clinical evaluations, trials and installations, in addition to collecting, analyzing…
Added 4 mins ago
IAM Engineer
First National Bank Of Pennsylvania
Pittsburgh, PA
Reports to: Manager of Security Access Management
Added 5 mins ago
Senior Specialist, Electrical Engineer
L3Harris Technologies
Yorba Linda, CA
…proposed solution. They also must work with the cost account manager, program management, and project management to develop the solution within the program’s budget and…
Added 7 mins ago
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Continuous Improvement Manager
Actalent
Independence, MO
- $100,000 to $150,000 USD / year
Serve as a key advisor and change leader during major transformation initiatives, guiding stakeholders through planning, implementation, and stabilization.
Added 7 mins ago
Manager Accounting
E-ONE
United States
The Accounting Manager is responsible for overseeing core accounting functions, month-end close, financial reporting, cost accounting, budgeting, forecasting, audits, and ERP-driven…
Added 7 mins ago
Flexible Workforce Program Manager
Ascension
Remote, United States
Development, Implementation and Measurement: Manage end-to-end program lifecycles by designing comprehensive program plans, providing operational support via tools and processes, and…
Added 7 mins ago
Labor Management Program Manager
Ascension
Remote, United States
Development, Implementation and Measurement: Manage end-to-end program lifecycles by designing comprehensive program plans, providing operational support via tools and processes, and…
Added 7 mins ago
General Manager
LEV
United States
…effectiveness and profitability of the business unit. The General Manager is accountable for setting strategic direction to deliver the highest quality product while maximizing company…
Added 7 mins ago
LSM Supply Chain Manager
TOTE Resources LLC
Philadelphia, PA
The Supply Chain Manager is responsible for planning, managing, and overseeing the material and supply chain strategy in support of the Landing Ship Medium (LSM) program, one of the most…
Added 7 mins ago
Senior Associate, Employee Relations
Ford Global
Avon Lake, OH
…practices, procedures, processes, and timelines. Support the implementation of a feedback mechanism for employees to share suggestions on lean process improvement…
Added 8 mins ago
Social Worker (MSW)
Mosaic Health System
Saint Joseph, MO
…illness and environment and communicates findings to the case manager. Carries out social evaluations and plans intervention based on evaluation…
Added 9 mins ago
UI
Implementation Lead / Program Manager
Uncountable Inc.
NY
- $110,000 to $140,000 USD / year
Each implementation runs with a defined team. Account Managers own the customer relationship, adoption, and growth. Scientific Implementation Managners own the technical design. Scientific…
Added 10 mins ago
BC
General Superintendent
Brinkman Construction Inc
Denver, CO
- From $155,000 USD / year
Participate in the development, training and implementation of the QA/QC Program.
Added 10 mins ago
BC
General Superintendent
Brinkman Construction Inc
Fort Collins, CO
- From $155,000 USD / year
Participate in the development, training and implementation of the QA/QC Program.
Added 10 mins ago
Manager, Customer Support
Boostlingo
Remote, United States
You'll join Boostlingo's support leadership team, alongside a peer Manager and our Technical Support Operations Lead, who drives help-desk platform and automation work. You'll manage a team…
Added 12 mins ago
O
Sr. Project Manager- Oracle Life Sciences
Oracle
United States
- $74,100 to $148,300 USD / year
As a Senior Project Manager, you will serve as the operational delivery leader for complex research consulting engagements, partnering closely with the Evidence & Insights Leader (or…
Added 12 mins ago
CH
Lead Adult CC Registered Respiratory Therapist IP-CFH
Carle Health
Urbana, IL
- $36.74 to $63.19 USD / hour
…Therapist demonstrating competence in clinical judgement, select technical skills and appropriate knowledge base. Provides clinical direction to staff, evaluates the level of care provided.…
Added 13 mins ago
Principal Portfolio Project Manager
United States - VWR International LLC
Remote, United States
Avantor is seeking a highly experienced Principal Portfolio Project Manager to lead a portfolio of complex, global programs and capital investments within its Life Sciences business. This…
Added 13 mins ago
Care Transition Case Manager- Nashville, TN
VSHP Volunteer State Health Plan, Inc
Remote, United States
We are hiring a Care Transition Case Manager on the BlueCare Population Health Management Team at BCBST!

Manager, Customer Relationship Management & Program Enablement

Remote, United States

Salary: $55,000 - $60,000 Reports to: Senior Director, Salesforce Platform and Governance Department: Office of the Chief Operating Officer Primary clients: Corporate Programs + Nonprofit and Impact Programs Location: Points of Light is a remote-first organization.

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Job details

Pay: Salary: $55,000 - $60,000 Reports to: Senior Director, Salesforce Platform and Governance Department: Office of the Chief Operating Officer Primary clients: Corporate Programs + Nonprofit and Impact Programs Location: Points of Light is a remote-first organization.
Experience: 3-5 years of experience in CRM enablement, program operations, project coordination, database management, or a related field.
Posting language: English

Original job description

Join Points of Light and Change the World As the world’s largest organization dedicated to increasing volunteer service, Points of Light engages more than 3.8 million volunteers across 32 countries. Cast from the vision of one thousand points of light shared by its founder, President George H.W. Bush, in his 1989 inaugural address, Points of Light was founded in 1990 as an independent, nonpartisan, nonprofit organization to encourage and empower the spirit of service. The organization extends President Bush’s vision that “any definition of a successful life must include serving others.” Today, Points of Light continues to transcend politics and borders to inspire millions of individuals worldwide to take action. Join Us: Be part of a movement that changes lives and communities. Please read the position description below. For more information, visit pointsoflight.org. Salary: $55,000 - $60,000 Reports to: Senior Director, Salesforce Platform and Governance Department: Office of the Chief Operating Officer Primary clients: Corporate Programs + Nonprofit and Impact Programs Location: Points of Light is a remote-first organization. Any U.S. location in the Eastern or Central time zone in a market with a major airport. Atlanta, GA preferred.

Position Summary:

The Manager, Customer Relationship Management (CRM) and Program Enablement, serves as the embedded Salesforce and operations partner for Corporate Programs and Nonprofit and Impact Programs. The role gathers program requirements, supports approved Salesforce workflows; maintains program data and reporting; provides role-based training and user support; and coordinates assigned meetings, operational handoffs, Corporate Service Council contracts/reporting and other program enablement support as needed. Additional requests within these areas will be scoped and prioritized with the Senior Director alongside ongoing responsibilities. This role translates operational needs into practical Salesforce and process improvements, maintains reliable data and documentation, and helps ensure consistent execution across both client teams.

Position Functions and Responsibilities Include:

Program and Team Operations

Coordinate assigned Corporate Programs, Nonprofit and Impact Programs, and cross-functional meetings, including scheduling, materials, decision and action tracking, and follow-through.
Maintain related standard operating procedures, documentation and SharePoint resources.
Manage routine operational handoffs through agreed workflows and provide Finance with complete and timely program information needed for invoicing and revenue recognition. Finance retains responsibility for accounting decisions.
Prepare CSC membership contracts using approved templates; coordinate the supporting documentation and handoffs required for approval, signature, invoicing and revenue recognition; and provide related CSC reporting and operational support as needed.

CRM and Program Enablement

Translate Corporate Programs and Nonprofit and Impact Programs needs into clear Salesforce requirements and support the rollout and adoption of approved workflows in partnership with the Senior Director, Salesforce Platform & Governance.
Maintain Corporate Programs and Nonprofit and Impact Programs data quality, reports and dashboards; develop reports as needed; monitor adoption and data completeness.

Training Adoption and Client Support

Provide role-based Salesforce training to Programs teams and monitor adoption, data completeness and consistent use of agreed processes.
Serve as the primary business-facing CRM resource for Corporate Programs earned-income users, providing day-to-day process support and troubleshooting, and preparing relevant program data to inform sales conversations.

Continous Improvement and Platform Partnership

Work with supervisor and Enterprise Operations Group leadership to assess program enablement requests and recommend priorities based on impact, feasibility, client needs and approved enterprise priorities; document clear requirements and acceptance criteria.
Partner with the Senior Director, Salesforce Platform & Governance on configuration, integrations, releases, testing and technical implementation.
Test and validate system changes with affected users before adoption and maintain process documentation and role-based guidance.
As assigned, serve as project manager for time-bound cross-functional Tiger Teams with a defined purpose, executive sponsor, scope, capacity plan and end date.
Support additional CRM and program operations requests and contribute to projects, with scope and priority agreed with the Senior Director alongside existing responsibilities.

Other

If Atlanta-based, onsite Points of Light office support, as needed.

Core Knowledge, Skills and Abilities:

Strong Salesforce or comparable CRM skills, including data stewardship, reporting and user support.
Ability to translate business needs into clear process and system requirements.
Excellent project coordination, meeting facilitation, documentation and follow-through skills.
Proficient in maintaining accurate program and contract-support records across multiple stakeholders.
Proven analytical and problem-solving skills with a practical continuous-improvement mindset.
Clear written and verbal communication skills for technical and non-technical audiences.
Ability to manage competing priorities and escalate risks or unclear ownership appropriately.
Service-oriented judgment while maintaining process and data standards.

Requirements:

3-5 years of experience in CRM enablement, program operations, project coordination, database management, or a related field.
Experience using Salesforce or a comparable CRM; experience building reports or dashboards preferred.
Experience coordinating cross-functional workflows, meetings and documentation.
Strong proficiency in Microsoft Office and SharePoint.
Ability to create a welcoming work environment for all.

Culture and Values: Points of Light has a 35-year plus history that it seeks to honor, while looking toward the future as an innovative thought leader in the social sector. We have a fast-paced, collaborative environment. Our organization values innovation, dedication, teamwork and respectfulness. We enjoy thinking big, but also working hard to deliver our best work. Our team is solution-oriented, looking for someone who is always ready to deliver on ways to solve challenges, internally and with external partners. What We Offer: Competitive compensation and excellent benefits including a robust PTO program: 18 days of PTO (increases to 20 days after three years of service) and 10 holidays; plus, we are closed December 25-January 1. Medical, dental and vision benefits offered, free life insurance, along with long-term and short-term disability, a 403(b) program with employer match, parental leave and one day of volunteer time off per month.

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More about this job

Skills

Salesforce
Microsoft Office
Reporting
Documentation
Scheduling
Microsoft SharePoint
CSC
Troubleshooting
Sales
Leadership
Problem solving
Process improvement
Communication skills
Teamwork

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