Jobs in the United States

25+ jobs

Added 1 min ago
GIS Analyst
Clay County Board of County Commissioners
United States
…Stormwater Utility and Municipal Separate Storm Sewer System (MS4) program. Responsibilities include stewarding stormwater infrastructure and outfall data; incorporating new-development…
Added 2 mins ago
Project Associate Manager
University of Michigan
Ann Arbor, MI
…tracked project with an owner and a completion date. Clinical enterprise projects: Manage the Department's projects with the clinical enterprise. Serve as the Department's project point of…
Added 11 mins ago
Senior Product Manager - Biotech Germplasm Creation
Pioneer Hi-Bred International, Inc
Des Moines, IA
We are looking for an innovative, energetic, and transformational Senior Product Manager - Biotech Germplasm Creation.
Added 11 mins ago
Technology Change Management & Go-To-Market Lead, Executive Director
JPMC page
Jersey City, NJ
…that feel simple, connected, and valuable. You will grow as an enterprise leader at the intersection of product, communications, and transformation. If you are energized by making…
Added 15 mins ago
Sales Compensation Implementation Manager, Google Cloud
Google
Atlanta, GA
The Sales Compensation Implementation Manager is responsible for providing strategic leadership and managing the implementation of sales compensation programs and data strategy solutions…
Added 15 mins ago
Program Manager III, Logistics Planning and Order Management, Cloud Logistics
Google
Atlanta, GA
As a Program Manager, you will lead the conceptualization, design, and implementation of end-to-end business processes and enterprise system solutions across advanced supply chain planning…
Added 23 mins ago
Director, Global Total Rewards, People Operations & HR Technology
Clinigen
Remote, United States
In this role, you will shape global compensation, benefits and incentive programs while also leading People Operations, HR systems, payroll governance, workforce data and reporting. You…
Added 23 mins ago
D
Product Marketing Manager
DataSpring
Remote, United States
- $120,000 to $140,000 USD / year
DataSpring is seeking a Product Marketing Manager to execute commercialization program success across our portfolio of provider and member data solutions, including customer-centric…
Added 24 mins ago
AD
Warehouse Supervisor
Avery Dennison
Fitchburg, MA
- $68,000 to $90,000 USD / year
…MA. The Warehouse Supervisor plays an integral role in our Operations at Performance Tapes. Reporting directly to the Plant Manager, you will be responsible for the ongoing material…
Added 24 mins ago
Driver Manager
Default Brand
Advance, NC
The Driver Manager is responsible for managing daily activities of a group of professional drivers (“Ambassadors”) to ensure safe, on-time, and cost-effective transportation service. This…
Added 29 mins ago
SR IT SYSTEMS ADMIN
Gwinnett County
Lawrenceville, GA
…particular emphasis on the GIS components supporting CentralSquare Enterprise CAD. Responsible for administering, maintaining, and optimizing GIS data, mapping configurations, geospatial…
Added 33 mins ago
Lead Systems Integrator / Platform Integration Lead
Peraton
Chantilly, VA
…production. This role works closely with the Chief Architect, Program Manager, cybersecurity personnel, and engineering teams across Peraton and its industry partners to manage technical…
Added 34 mins ago
US
Salesforce Senior Product Owner
Uncommon Schools
New York, NY
- $117,200 to $142,000 USD / year
The Senior Product Manager, Salesforce serves as the lead technical expert and strategic thought partner for Uncommon Schools’ Salesforce platforms. Sitting within the Data & IT team, this…
Added 35 mins ago
Technical Product Manager - Treasury & Commercial Banking
Fiserv Solutions LLC
Alpharetta, GA
As a Technical Product Manager, you will define technical product requirements and delivery plans for Treasury Management and Commercial Banking solutions serving Tier-1 financial…
Added 42 mins ago
SI
Business Processes Principal Consultant (multiple positions available)
SAP IT Business Systeme
Atlanta, GA
- $140,483 to $206,640 USD / year
…innovation. Supports the transformation towards the Intelligent Enterprise. Drives change management to achieve business transformation objectives. Supports end-to-end solution design and…
Added 42 mins ago
SI
Principal Business Process Consultant (multiple positions available)
SAP IT Business Systeme
Newtown Square, PA
- $127,525 to $196,010 USD / year
…leadership around the transformation towards the Intelligent Enterprise. Drive change management to achieve business transformation objectives. Support end-to-end solution design and…
Added 44 mins ago
Quality & Safety Manager
VPI
Appleton, WI
This role manages and maintains the Enterprise Quality Management System, leads internal and external audits, supports certifications and regulatory readiness, and independently verifies…
Added 48 mins ago
Electronic Systems Technician
Vector Security and Vector Security Networks
Pittston, PA
…managed services solutions serving residential, commercial, and enterprise customers across North America. Through our Residential and Commercial business units, Vector Security delivers…
Added 48 mins ago
Senior Commercial Business Systems Manager
Hearst
Carmel, IN · Durham, NC · South San Francisco, CA
First Databank (FDB) is currently seeking a Senior Commercial Business Systems Manager. FDB is evolving its Business Systems function for an AI-enabled future. The position will lead a…
Added 50 mins ago
Manager, CRM & Program Enablement
Remote, United States
The Manager, CRM and Program Enablement, serves as the embedded Salesforce and operations partner for Corporate Programs and Nonprofit and Impact Programs. The role gathers program…
Added 51 mins ago
Senior Business Architect
Future Works
Remote, United States
As the Senior Business Architect, you will lead operations strategy and business transformation for a major enterprise client in healthcare and consumer goods. You will own the end-to-end…
Added 53 mins ago
OGC Administrative Manager – Contract Review & Risk Management
Latham & Watkins LLP
New York, NY · Los Angeles, CA · Chicago, IL · Washington, D.C., DC
The OGC Administrative Manager – Contract Review & Risk Management is an integral part of Latham’s Office of the General Counsel team. This role will be responsible for serving as the…
Added 53 mins ago
Experience Improvement and Innovation Program Manager
UCM
Chicago, IL · IL
…visitors across the UChicago Medicine (UCM) health system. The Program Manager is responsible for will be responsible for setting and executing UCM’s plans for continuous improvement in…
Added 54 mins ago
CD
Accounting Administrator I (Specialist)
CA Department of Tax and Fee Administration
CA
- $6,623 to $8,290 USD / month
Under general direction of the Accounting Administrator II (Manager), the Accounting Administrator I (Specialist) serves as a staff specialist responsible for the evaluation of complex…
Added 57 mins ago
K
Senior Project Manager
Kforce
Irvine, CA
- $75 to $85 USD / hour
Kforce has a client in Irvine, CA that is seeking a Senior Project Manager that leads the successful delivery of large-scale, complex initiatives across business, technology, operations,…

Manager, CRM & Program Enablement

Remote, United States

Salary: $55,000 - $60,000 Reports to: Senior Director, Salesforce Platform and Governance Department: Office of the Chief Operating Officer Primary clients: Corporate Programs + Nonprofit and Impact Programs Location: Points of Light is a remote-first organization.

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Job details

Pay: Salary: $55,000 - $60,000 Reports to: Senior Director, Salesforce Platform and Governance Department: Office of the Chief Operating Officer Primary clients: Corporate Programs + Nonprofit and Impact Programs Location: Points of Light is a remote-first organization.
Experience: 3-5 years of experience in CRM enablement, program operations, project coordination, database management, or a related field.
Posting language: English

Original job description

Join Points of Light and Change the World As the world’s largest organization dedicated to increasing volunteer service, Points of Light engages more than 3.8 million volunteers across 32 countries. Cast from the vision of one thousand points of light shared by its founder, President George H.W. Bush, in his 1989 inaugural address, Points of Light was founded in 1990 as an independent, nonpartisan, nonprofit organization to encourage and empower the spirit of service. The organization extends President Bush’s vision that “any definition of a successful life must include serving others.” Today, Points of Light continues to transcend politics and borders to inspire millions of individuals worldwide to take action. Join Us: Be part of a movement that changes lives and communities. Please read the position description below. For more information, visit pointsoflight.org. Salary: $55,000 - $60,000 Reports to: Senior Director, Salesforce Platform and Governance Department: Office of the Chief Operating Officer Primary clients: Corporate Programs + Nonprofit and Impact Programs Location: Points of Light is a remote-first organization. Any U.S. location in the Eastern or Central time zone in a market with a major airport. Atlanta, GA preferred.

Position Summary:

The Manager, CRM and Program Enablement, serves as the embedded Salesforce and operations partner for Corporate Programs and Nonprofit and Impact Programs. The role gathers program requirements, supports approved Salesforce workflows; maintains program data and reporting; provides role-based training and user support; and coordinates assigned meetings, operational handoffs, Corporate Service Council contracts/reporting and other program enablement support as needed. Additional requests within these areas will be scoped and prioritized with the Senior Director alongside ongoing responsibilities. This role translates operational needs into practical Salesforce and process improvements, maintains reliable data and documentation, and helps ensure consistent execution across both client teams.

Position Functions and Responsibilities Include:

Program and Team Operations

Coordinate assigned Corporate Programs, Nonprofit and Impact Programs, and cross-functional meetings, including scheduling, materials, decision and action tracking, and follow-through.
Maintain related standard operating procedures, documentation and SharePoint resources.
Manage routine operational handoffs through agreed workflows and provide Finance with complete and timely program information needed for invoicing and revenue recognition. Finance retains responsibility for accounting decisions.
Prepare CSC membership contracts using approved templates; coordinate the supporting documentation and handoffs required for approval, signature, invoicing and revenue recognition; and provide related CSC reporting and operational support as needed.

CRM and Program Enablement

Translate Corporate Programs and Nonprofit and Impact Programs needs into clear Salesforce requirements and support the rollout and adoption of approved workflows in partnership with the Senior Director, Salesforce Platform & Governance.
Maintain Corporate Programs and Nonprofit and Impact Programs data quality, reports and dashboards; develop reports as needed; monitor adoption and data completeness.

Training Adoption and Client Support

Provide role-based Salesforce training to Programs teams and monitor adoption, data completeness and consistent use of agreed processes.
Serve as the primary business-facing CRM resource for Corporate Programs earned-income users, providing day-to-day process support and troubleshooting, and preparing relevant program data to inform sales conversations.

Continous Improvement and Platform Partnership

Work with supervisor and Enterprise Operations Group leadership to assess program enablement requests and recommend priorities based on impact, feasibility, client needs and approved enterprise priorities; document clear requirements and acceptance criteria.
Partner with the Senior Director, Salesforce Platform & Governance on configuration, integrations, releases, testing and technical implementation.
Test and validate system changes with affected users before adoption and maintain process documentation and role-based guidance.
As assigned, serve as project manager for time-bound cross-functional Tiger Teams with a defined purpose, executive sponsor, scope, capacity plan and end date.
Support additional CRM and program operations requests and contribute to projects, with scope and priority agreed with the Senior Director alongside existing responsibilities.

Other

If Atlanta-based, onsite Points of Light office support, as needed.

Core Knowledge, Skills and Abilities:

Strong Salesforce or comparable CRM skills, including data stewardship, reporting and user support.
Ability to translate business needs into clear process and system requirements.
Excellent project coordination, meeting facilitation, documentation and follow-through skills.
Proficient in maintaining accurate program and contract-support records across multiple stakeholders.
Proven analytical and problem-solving skills with a practical continuous-improvement mindset.
Clear written and verbal communication skills for technical and non-technical audiences.
Ability to manage competing priorities and escalate risks or unclear ownership appropriately.
Service-oriented judgment while maintaining process and data standards.

Requirements:

3-5 years of experience in CRM enablement, program operations, project coordination, database management, or a related field.
Experience using Salesforce or a comparable CRM; experience building reports or dashboards preferred.
Experience coordinating cross-functional workflows, meetings and documentation.
Strong proficiency in Microsoft Office and SharePoint.
Ability to create a welcoming work environment for all.

Culture and Values: Points of Light has a 35-year plus history that it seeks to honor, while looking toward the future as an innovative thought leader in the social sector. We have a fast-paced, collaborative environment. Our organization values innovation, dedication, teamwork and respectfulness. We enjoy thinking big, but also working hard to deliver our best work. Our team is solution-oriented, looking for someone who is always ready to deliver on ways to solve challenges, internally and with external partners. What We Offer: Competitive compensation and excellent benefits including a robust PTO program: 18 days of PTO (increases to 20 days after three years of service) and 10 holidays; plus, we are closed December 25-January 1. Medical, dental and vision benefits offered, free life insurance, along with long-term and short-term disability, a 403(b) program with employer match, parental leave and one day of volunteer time off per month.

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More about this job

Skills

Salesforce
Microsoft Office
Reporting
Documentation
Scheduling
Microsoft SharePoint
CSC
Troubleshooting
Sales
Leadership
Problem solving
Process improvement
Communication skills
Teamwork

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