Jobs in the United States

25+ jobs

Added just now
Accounting Manager, E-Commerce
FinanceWithin
Remote, United States
We’re vertically integrated and embed as a team of experienced finance and accounting professionals into client’s operations. We become an extension of our client’s in-house team. Our…
Added just now
R
Onsite Community Association Manager (AVA11226)
RealManage
Alexandria, VA
- $110,000 to $140,000 USD / year
…being Great Place to Work® Certified™. We believe exceptional client experiences start with our associates, and we foster a workplace where people are supported, encouraged to grow, and…
Added 1 min ago
Product Manager (Admin)
Origami Risk LLC
United States
The Product Manager (Admin) is responsible for identifying customer and market needs, developing a 12-month strategic plan/roadmap that aligns to business goals, and planning and executing…
Added 1 min ago
Account Manager
IRONMARK
Annapolis Junction, MD
Assist with client onboarding, account setup, and workflow implementation.
Added 4 mins ago
Banking Analyst Summer Internship Program 2028 Houston
United States
Collaboration on live deals, client pitches, support the team with advising on a broad range of corporate clients, delivering holistic, structured solutions to deliver on client goals.
Added 4 mins ago
CU
CCE of Saratoga County Executive Director – Ballston Spa, NY
Cornell Univ (NYS Colleges & Exper Sta)
United States
- $105,300 to $125,128 USD / year
Strategic Planning: Lead collaborative strategic planning and implementation with Board and staff to meet ongoing challenges.
Added 4 mins ago
BF
Personal Trainer - be FITNESS
be Fitness
DELAFIELD, WI
- $18 to $20 USD / hour
Under the direction of the Fitness Manager, you will provide evaluation of client status and deliver safe and professional exercise routines that are client based to help client achieve…
Added 6 mins ago
Systems Engineer
Astraeus Operations LLC
UNAVAILABLE, VA
In plain terms, our clients gain a team that’s on the same page to achieve and support the client’s mission. We vigorously respond to clients’ requests without additional costs, delays, or…
Added 6 mins ago
Director, Donor Engagement
DePelchin Children’s Center
Houston, TX
…management, analysis, and prospect research; supervise the Database Manager to ensure data integrity, informed decision-making through reporting, and implementation of data-driven…
Added 7 mins ago
Commercial Sales Representative
Gateway Fiber
Detroit, MI
…is achieving monthly sales targets while maintaining strong client relationships and providing exceptional service. Additionally, the Commercial Sales Representative will be responsible…
Added 8 mins ago
Events Facility Coordinator
US AMR-Jones Lang LaSalle Americas, Inc.
San Francisco, CA
Full Lifecycle Execution: Oversee the full lifecycle of events from inception, client collaboration, and scheduling, straight through to implementation for experiences ranging from intimate…
Added 8 mins ago
AC
Accounting Manager
Aston Carter
Princeton, NJ
- $65 to $70 USD / hour
Job Title: Accounting ManagerLocation: Princeton, NJPay Rate: $60 -$70 an hourJob DescriptionThe Accounting Manager oversees general ledger accounting, financial reporting, and the monthly,…
Added 9 mins ago
Innovation and Product Development Manager
Eleven Inc
SSC Irving, TX
Leads the creation, testing, and implementation of innovative fresh food products and culinary programs that drive customer satisfaction and sales growth across 7-Eleven's retail network.…
Added 10 mins ago
Project Superintendent
Sundt
Austin, TX
2. Collaborates with the Project Manager to develop the project management plan (PMP) including the project scope management plan, procurement plan, environmental plan, time management…
Added 12 mins ago
Construction Project Engineer
Exyte GmbH
Malta
Working under the direction of the Project Manager, the Project Engineer helps manage project resources, budgets, risks, and schedules, while supporting communication between stakeholders…
Added 13 mins ago
Culinary Manager - Texas State University
Aramark
San Marcos, TX
Assist Account Manager to plan food production according to ARAMARK’s procedures and supervise its execution up to ARAMARK standards. Control food cost and oversee the implementation of…
Added 13 mins ago
Creative Project Manager
Profiles
Richmond, VA
A Fortune 200 financial organization is looking for a detail-oriented Marketing Project Manager (Digital) near Richmond, VA. This is a hybrid, 12-month Contract (with the opportunity to…
Added 14 mins ago
BC
Program Manager - DS - Hyde Park Avenue (Mon-Fri 9a-5p)
Bay Cove Human Services
Boston, MA
- $59,829 USD / year
The Program Manager provides for the day to day administration, programming, and operations of a community based support program serving adults with intellectual and developmental…
Added 19 mins ago
Senior Manager, Human Resources Business Partner
The Wine Group
Pleasanton, CA · Glen Ellen, CA
The Senior Manager provides strategic counsel and practical leadership across organizational effectiveness, workforce planning, talent development, performance management, employee…
Added 20 mins ago
Program Manager, Center to End the Epidemic
National Minority Aids Council
Washington, DC
The Program Manager is responsible for the day-to-day management, coordination, and implementation of CDC-funded programs and initiatives that advance leadership development, workforce…
Added 21 mins ago
WG
Manager- Quality & Acc.
WNS Global Services
Remote, United States
- $100,000 to $125,000 USD / year
…improvement initiatives, KPI development, performance monitoring, and implementation of continuous process…
Added 25 mins ago
Lead Energy Engineer
ICF Resources, LLC
Albuquerque, NM
ICF is growing its energy and distributed energy resource program implementation teams. We are seeking a Lead Energy Engineer to support non-residential transportation electrification,…
Added 25 mins ago
H
Enterprise Customer Success Manager
Harvey
Dallas, TX
- $180,000 to $200,000 USD / year
- Strategic Implementation: Lead the integration of Harvey into client workflows, ensuring seamless adoption and optimal use of our AI solutions.
Added 25 mins ago
H
Enterprise Customer Success Manager
Harvey
Chicago, IL
- $180,000 to $200,000 USD / year
- Strategic Implementation: Lead the integration of Harvey into client workflows, ensuring seamless adoption and optimal use of our AI solutions.
Added 25 mins ago
TP
Biosimilar Regional Account Manager - Denver, CO/Salt Lake City, UT
Teva Pharmaceutical
Denver
- $134,000 to $175,000 USD / year
The Biosimilar Regional Account Manager (BRAM) will manage and prioritize targeted customer accounts in the institutional, clinic, specialty wholesale distribution, specialty pharmacy and…

Manager, Customer Relationship Management & Program Enablement

Remote, United States

Salary: $55,000 - $60,000 Reports to: Senior Director, Salesforce Platform and Governance Department: Office of the Chief Operating Officer Primary clients: Corporate Programs + Nonprofit and Impact Programs Location: Points of Light is a remote-first organization.

Apply

Applications open in a new tab.

Job details

Pay: Salary: $55,000 - $60,000 Reports to: Senior Director, Salesforce Platform and Governance Department: Office of the Chief Operating Officer Primary clients: Corporate Programs + Nonprofit and Impact Programs Location: Points of Light is a remote-first organization.
Experience: 3-5 years of experience in CRM enablement, program operations, project coordination, database management, or a related field.
Posting language: English

Original job description

Join Points of Light and Change the World As the world’s largest organization dedicated to increasing volunteer service, Points of Light engages more than 3.8 million volunteers across 32 countries. Cast from the vision of one thousand points of light shared by its founder, President George H.W. Bush, in his 1989 inaugural address, Points of Light was founded in 1990 as an independent, nonpartisan, nonprofit organization to encourage and empower the spirit of service. The organization extends President Bush’s vision that “any definition of a successful life must include serving others.” Today, Points of Light continues to transcend politics and borders to inspire millions of individuals worldwide to take action. Join Us: Be part of a movement that changes lives and communities. Please read the position description below. For more information, visit pointsoflight.org. Salary: $55,000 - $60,000 Reports to: Senior Director, Salesforce Platform and Governance Department: Office of the Chief Operating Officer Primary clients: Corporate Programs + Nonprofit and Impact Programs Location: Points of Light is a remote-first organization. Any U.S. location in the Eastern or Central time zone in a market with a major airport. Atlanta, GA preferred.

Position Summary:

The Manager, Customer Relationship Management (CRM) and Program Enablement, serves as the embedded Salesforce and operations partner for Corporate Programs and Nonprofit and Impact Programs. The role gathers program requirements, supports approved Salesforce workflows; maintains program data and reporting; provides role-based training and user support; and coordinates assigned meetings, operational handoffs, Corporate Service Council contracts/reporting and other program enablement support as needed. Additional requests within these areas will be scoped and prioritized with the Senior Director alongside ongoing responsibilities. This role translates operational needs into practical Salesforce and process improvements, maintains reliable data and documentation, and helps ensure consistent execution across both client teams.

Position Functions and Responsibilities Include:

Program and Team Operations

Coordinate assigned Corporate Programs, Nonprofit and Impact Programs, and cross-functional meetings, including scheduling, materials, decision and action tracking, and follow-through.
Maintain related standard operating procedures, documentation and SharePoint resources.
Manage routine operational handoffs through agreed workflows and provide Finance with complete and timely program information needed for invoicing and revenue recognition. Finance retains responsibility for accounting decisions.
Prepare CSC membership contracts using approved templates; coordinate the supporting documentation and handoffs required for approval, signature, invoicing and revenue recognition; and provide related CSC reporting and operational support as needed.

CRM and Program Enablement

Translate Corporate Programs and Nonprofit and Impact Programs needs into clear Salesforce requirements and support the rollout and adoption of approved workflows in partnership with the Senior Director, Salesforce Platform & Governance.
Maintain Corporate Programs and Nonprofit and Impact Programs data quality, reports and dashboards; develop reports as needed; monitor adoption and data completeness.

Training Adoption and Client Support

Provide role-based Salesforce training to Programs teams and monitor adoption, data completeness and consistent use of agreed processes.
Serve as the primary business-facing CRM resource for Corporate Programs earned-income users, providing day-to-day process support and troubleshooting, and preparing relevant program data to inform sales conversations.

Continous Improvement and Platform Partnership

Work with supervisor and Enterprise Operations Group leadership to assess program enablement requests and recommend priorities based on impact, feasibility, client needs and approved enterprise priorities; document clear requirements and acceptance criteria.
Partner with the Senior Director, Salesforce Platform & Governance on configuration, integrations, releases, testing and technical implementation.
Test and validate system changes with affected users before adoption and maintain process documentation and role-based guidance.
As assigned, serve as project manager for time-bound cross-functional Tiger Teams with a defined purpose, executive sponsor, scope, capacity plan and end date.
Support additional CRM and program operations requests and contribute to projects, with scope and priority agreed with the Senior Director alongside existing responsibilities.

Other

If Atlanta-based, onsite Points of Light office support, as needed.

Core Knowledge, Skills and Abilities:

Strong Salesforce or comparable CRM skills, including data stewardship, reporting and user support.
Ability to translate business needs into clear process and system requirements.
Excellent project coordination, meeting facilitation, documentation and follow-through skills.
Proficient in maintaining accurate program and contract-support records across multiple stakeholders.
Proven analytical and problem-solving skills with a practical continuous-improvement mindset.
Clear written and verbal communication skills for technical and non-technical audiences.
Ability to manage competing priorities and escalate risks or unclear ownership appropriately.
Service-oriented judgment while maintaining process and data standards.

Requirements:

3-5 years of experience in CRM enablement, program operations, project coordination, database management, or a related field.
Experience using Salesforce or a comparable CRM; experience building reports or dashboards preferred.
Experience coordinating cross-functional workflows, meetings and documentation.
Strong proficiency in Microsoft Office and SharePoint.
Ability to create a welcoming work environment for all.

Culture and Values: Points of Light has a 35-year plus history that it seeks to honor, while looking toward the future as an innovative thought leader in the social sector. We have a fast-paced, collaborative environment. Our organization values innovation, dedication, teamwork and respectfulness. We enjoy thinking big, but also working hard to deliver our best work. Our team is solution-oriented, looking for someone who is always ready to deliver on ways to solve challenges, internally and with external partners. What We Offer: Competitive compensation and excellent benefits including a robust PTO program: 18 days of PTO (increases to 20 days after three years of service) and 10 holidays; plus, we are closed December 25-January 1. Medical, dental and vision benefits offered, free life insurance, along with long-term and short-term disability, a 403(b) program with employer match, parental leave and one day of volunteer time off per month.

Apply

More about this job

Skills

Salesforce
Microsoft Office
Reporting
Documentation
Scheduling
Microsoft SharePoint
CSC
Troubleshooting
Sales
Leadership
Problem solving
Process improvement
Communication skills
Teamwork

Report this job