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Added just now
Senior Clinical Specialist
St Jude Medical S C Inc
NC
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
Added just now
Front Line Leader - Nutrition Manufacturing - Casa Grande, AZ
Abbott Laboratories
AZ
Leadership in this role will primarily be focused on the direct reporting group with support from the direct manager, as required. Focus is on day to day operations, with short term focus…
Added just now
HR Business Partner - Technology
Mill
San Bruno, CA
Build on our manager development program with material for technical leaders.
Added just now
PS
Roving Cook 5.5 Hours
Pueblo School District 70
Pueblo, CO
- $17.51 to $47.09 USD / hour
2 years or more experience in quantity cooking and food preparation and one year on the job training as an assistant manager/kitchen leader unless experience and job would warrant…
Added just now
Senior Manager, Financial Planning and Analysis (FP&A)
Bitwise Asset Management, Inc.
New York, NY · San Francisco, CA
Bitwise “Buddy” Program (30-day new-hire success program)
Added just now
Senior Financial Analyst
Bitwise Asset Management, Inc.
New York, NY · San Francisco, CA
Bitwise “Buddy” Program (30-day new-hire success program)
Added just now
Community Affairs Manager
Nscale
United States
We are hiring a Community Affairs Manager for West Texas to support the successful development and long-term operation of Nscale’s infrastructure locally.
Added just now
Food Server - Giada - Steady Extra (The Vanderpump Hotel LV)
Caesars Entertainment
Las Vegas, NV
Understand and execute artisanal coffee beverage program.
Added 2 mins ago
Environmental Engineer
Hoffman Construction Company
Boise, ID · ID
Position Summary: The Environmental Engineer will work within the Safety department and will report to the program Safety Manager. They will work closely with the HCC and Client…
Added 2 mins ago
Customer Service Manager, Airport Customer Experience - Portland (PDX)
United States
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor…
Added 3 mins ago
SPECIAL EDUCATION PARAEDUCATOR - RESOURCE
Puyallup School District
PUYALLUP, WA
Hours: 6.4 hours per day (Includes 30-minute unpaid break)
Added 4 mins ago
Branch Manager North Coast District
B10 Wells Fargo Bank, N. A.
SANTA ROSA, CA · HEALDSBURG, CA · ROHNERT PARK, CA
Your onboarding starts with participation in the Branch Manager Readiness Program which is intended to offer a structured and supportive transition into leadership at Wells Fargo.…
Added 4 mins ago
Branch Manager Greater Princeton District
B10 Wells Fargo Bank, N. A.
PRINCETON, NJ · KENDALL PARK, NJ · PENNINGTON, NJ · TRENTON, NJ · LAWRENCE TOWNSHIP, NJ · SKILLMAN, NJ · EAST WINDSOR, NJ · BORDENTOWN, NJ · NORTH BRUNSWICK, NJ · MONROE TOWNSHIP, NJ
Your onboarding starts with participation in the Branch Manager Readiness Program which is intended to offer a structured and supportive transition into leadership at Wells Fargo.…
Added 4 mins ago
Senior Clinical Specialist
St Jude Medical S C Inc
NC
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
Added 4 mins ago
Front Line Leader - Nutrition Manufacturing - Casa Grande, AZ
Abbott Laboratories
AZ
Leadership in this role will primarily be focused on the direct reporting group with support from the direct manager, as required. Focus is on day to day operations, with short term focus…
Added 4 mins ago
DO
Fish and Wildlife Technician
Department of Fish and Wildlife
CA
- $3,999 to $5,196 USD / month
Under the supervision of the Senior Fish and Wildife Habitat Supervisor (Area Manager), the Fish and Wildlife Technician will be responsible for conducting day to day management activities…
Added 4 mins ago
DO
Analyst I
Department of Industrial Relations
CA
- $3,861 to $6,276 USD / month
Under the supervision of the Manager I, the Analyst I, as an entry-level position, performs analytical and support tasks with established policies and procedures to support various research…
Added 5 mins ago
BO
Senior Banker -Hollywood area - Bilingual Korean required
Bank of America, National Association
United States
- $25.97 to $31.75 USD / hour
…this requirement, has previously held the role of Relationship Manager (RM), Advisor Development Program (ADP) RM, Credit Solutions Advisor (CSA I), or Relationship Manager Business Owner…
Added 5 mins ago
Assistant Manager
Baskin Robbins
North Ridgeville, OH
As an Assistant Manager, you’ll help America Run on Dunkin’ through the day-to-day operations of our restaurants. You will assist the General Manager, ensuring that every shift operates…
Added 5 mins ago
Caregiver
WelbeHealth
Newark, NJ
…member of our interdisciplinary team (IDT). Reporting to the Day Center Manager, the Personal Care Assistant will provide safe delivery of personal care services to participants at the…
Added 5 mins ago
ES
Assistant Store Manager
Extra Space Management, Inc
Portland, OR
- $17 to $18.5 USD / hour
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 5 mins ago
ES
Assistant Store Manager
Extra Space Management, Inc
Portland, OR
- $17 to $18.5 USD / hour
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 5 mins ago
AT
Sr. Technical Program Manager
Arlo Technologies, Inc.
Milpitas, CA
- $140,000 to $170,000 USD / year
As a Technical Program Manager on Partner Platform, you own Arlo's partner programs end to end, from signed agreement to production launch and steady-state operations. You are the single…
Added 6 mins ago
OM
Phlebotomist / Administrative Assistant - Tacoma
One Medical
Tacoma, WA · Seattle, WA
- $25 to $27 USD / hour
…support as requested by the Practice Coordinator, Operations Manager, or…
Added 6 mins ago
OM
Clinical Administrative Assistant/Front Desk Coordinator (La Jolla - Flex)
One Medical
La Jolla, CA · San Diego, CA
- $22 USD / hour
…support as requested by the Practice Coordinator, Operations Manager, or in office…

Manager, Business Readiness Change Management

United States

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Job details

Posting language: English

Original job description

Location: [[location]]

Cities: [[sfstd_jobLocation_obj]]

Requisition ID: [[id]]

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

As a member of the Next Gen Operations Program at the IOC, you’ll drive the business readiness strategy and lead a high-impact change management team, partnering with senior leaders across Operations and Crew portfolios and Technology to deliver adoption and readiness at scale. Ensure smooth, safe, and compliant transitions to new tools and capabilities, reducing disruption and accelerating operational excellence to position American Airlines for sustained success.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

Contribute to the business readiness and change management strategy for the Next Gen Ops Program, aligning with program objectives and enterprise priorities.
Lead and develop the change management team, providing mentorship, guidance, and performance management to deliver high-impact outcomes.
Influence senior leaders and sponsors, ensuring visible and active sponsorship of change across all operational divisions.
Integrate readiness and adoption plans into program delivery, embedding checkpoints, training, and communications into release schedules.
Oversee stakeholder engagement and alignment, ensuring cross-functional collaboration across Flight Ops, IOC, and Technology.
Drive execution of the five OCM levers: communications plan, sponsor roadmap, coaching plan, training plan, and resistance management plan.
Monitor and measure adoption outcomes, using data-driven insights to adjust strategies and report progress to executive leadership.
Identify and mitigate change risks, escalating issues with clear options and impacts to governance forums.
Champion a culture of change and continuous improvement, embedding lessons learned into future releases and organizational practices.
Prepare and deliver executive-level updates on readiness, adoption health, and stakeholder sentiment for program governance and leadership forums.

All you'll need for success

Minimum Qualifications - Education & Prior Job Experience

Bachelor’s degree in Business, Communications, Organizational Development, or related field
5+ years in organizational change management, business readiness, or related discipline
2+ years in a leadership or supervisory role
Experience applying structured change management methodologies on large-scale initiatives

Preferred Qualifications - Education & Prior Job Experience

Master’s degree in Business, Organizational Development, or related field
7+ years in change leadership for complex, regulated, or safety-critical environments
Experience with large-scale system implementations or operational transformations
Prosci® certification (ADKAR) or equivalent
Familiarity with airline operations or Flight Operations System environments

Skills, Licenses & Certifications

Strategic thinker with strong business acumen
Exceptional communication and executive influence skills
Proven ability to lead teams and deliver results in a matrixed environment
Expertise in OCM frameworks, stakeholder engagement, and readiness planning
Strong analytical and problem-solving skills
Ability to manage ambiguity and drive clarity in complex programs
Proficiency in Microsoft 365 (PowerPoint, Excel, Word, Visio, Project), SharePoint; familiarity with work management tools (e.g., Azure DevOps/JIRA) a plus

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Cities: [[sfstd_jobLocation_obj]]

Requisition ID: [[id]]

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More about this job

Skills

Change management
Performance management
Stakeholder management
Collaboration
Coaching
Process improvement
Leadership
Communication skills
Lead a team
Problem solving
Microsoft 365
Microsoft PowerPoint
Microsoft Excel
Microsoft Word
Microsoft Visio
Microsoft SharePoint
Microsoft Azure
DevOps
Atlassian JIRA

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