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Added 1 min ago
Military & Family Life Counselor - Child Development Center
Magellan Health Services
Fort Story, VA
…counselors will be assigned to child development centers, youth programs, summer camps, and on demand assignments. The counselors work closely with the installation and military branch…
Added 1 min ago
DH
Oral Surgery and Maxillofacial Surgeon
Denver Health
Denver, CO
- $339,300 to $466,200 USD / year
At Denver Health, we take care of the people who take care of our community. Our benefits are built to support your life, your family, and your future - with exceptional retirement…
Added 1 min ago
DH
Lead Child Life Specialist
Denver Health
Denver, CO
- $62,200 to $90,200 USD / year
Job SummaryThe Lead Child Life Specialist is a key member of the pediatric healthcare team and Child Life program. The Lead Specialist, under minimal supervision, has shared accountability…
Added 1 min ago
DH
Medical Assistant (MA) - Specialties Southeast
Denver Health
Denver, CO
- $21 to $26 USD / hour
At Denver Health, we take care of the people who take care of our community. Our benefits are built to support your life, your family, and your future - with generous paid time off, fully…
Added 1 min ago
DH
Charge Nurse (Outpatient)
Denver Health
Denver, CO
- $38 to $59 USD / hour
At Denver Health, we take care of the people who take care of our community. Our benefits are built to support your life, your family, and your future - with generous paid time off, fully…
Added 1 min ago
Loan Sales Specialist
OneMain Financial
Orange, VA
…can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other…
Added 1 min ago
Military And Family Life Counselor - School Counselor
Magellan Health Services
Yorktown, VA
…position. CYB School counselors will also be assigned to youth programs, summer camps, and on demand assignments. The counselors work closely with the installation and military branch…
Added 1 min ago
Military And Family Life Counselor - Child Youth and School Counselor
Magellan Health Services
Yorktown, VA
…position. CYB School counselors will also be assigned to youth programs, summer camps, and on demand assignments. The counselors work closely with the installation and military branch…
Added 1 min ago
Military & Family Life Counselor- Temporary Backfill
Magellan Health Services
Fort Belvoir, VA
…school position. CYB counselors may also be assigned to youth programs, summer camps, and on demand assignments. ARC adult counselors may be assigned to support MFLC services in a variety…
Added 1 min ago
C
Care Facilitator
ChenMed
Portsmouth, VA
- $14.3 to $20.42 USD / hour
We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.
Added 1 min ago
Clinical Pharmacist
ChenMed
Hampton, VA
We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.
Added 1 min ago
C
Front Desk Team Member
ChenMed
Virginia Beach, VA
- $14.3 to $20.42 USD / hour
We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.
Added 1 min ago
A
Public Service - Higher Education Management Consulting Senior Manager – Transformation Lead
Accenture
Arlington, VA
- $132,500 to $338,300 USD / year
…world. We bring together the talent of our approximately 799,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to…
Added 1 min ago
Pharmacy Technician Home Delivery Call Center
Intermountain Health
Richmond, VA
Any lapse or failure to meet these requirements may result in disciplinary action, up to termination, at the hiring manager's discretion.
Added 1 min ago
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Consulting Program Manager - Healthcare
Oracle
Richmond, VA
- $97,800 to $209,500 USD / year
…advance Oracle Health’s strategic priorities. As a Consulting Program Manager, you will lead the planning, coordination, and delivery of projects across Oracle Health’s internal development…
Added 2 mins ago
Agentic Operations Site Reliability Engineer
BOOZ, ALLEN & HAMILTON, INC.
McLean, VA
…leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior…
Added 8 mins ago
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Field Sales Representative - Seattle, WA
Mark Anthony Brands Inc.
Seattle, WA
- $65,000 to $72,000 USD / year
…market. Implement wholesaler plans, execute distributor incentive programs, and ensure key account execution. Market area(s) will be defined and comprised of one or more…
Added 26 mins ago
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Part-Time Sales Lead - Famous Footwear
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MESA, AZ
- Part-time
Employee Assistance Programs. Receive 24/7 access to a comprehensive suite of individual support options, including emotional support, work-life solutions, legal guidance, financial…
Added 28 mins ago
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Key carrier
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Hyattsville, MD
- $17.75 to $18.25 USD / hour
Acts as Manager on Duty adhering to company policy and procedure
Added 31 mins ago
Director, Global Total Rewards, People Operations & HR Technology
Clinigen
Remote, United States
In this role, you will shape global compensation, benefits and incentive programs while also leading People Operations, HR systems, payroll governance, workforce data and reporting. You…
Added 31 mins ago
Global Vice President, HR Business Partnering
Clinigen
Remote, United States
…central role in the continued evolution of our business and People…
Added 31 mins ago
Director, Organizational Effectiveness & Culture Transformation
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Remote, United States
…complexity and build the organizational conditions that enable people to make decisions, own outcomes, collaborate across boundaries and sustain…
Added 34 mins ago
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Retail Key Carrier
Homegoods LLC
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- $15.5 to $16 USD / hour
Acts as Manager on Duty adhering to company policy and procedure
Added 35 mins ago
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Part Sales Manager – Full Time
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Louisville, KY
- Full-time
…executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team…
Added 54 mins ago
IT & Security Operations Manager
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Remote, United States
…security review process, and a cross-functional data governance program. What we need is a dedicated owner to manage these programs day-to-day, project manage key deliverables, maintain…

Manager, Business Readiness Change Management

United States

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Job details

Posting language: English

Original job description

Location: [[location]]

Cities: [[sfstd_jobLocation_obj]]

Requisition ID: [[id]]

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

As a member of the Next Gen Operations Program at the IOC, you’ll drive the business readiness strategy and lead a high-impact change management team, partnering with senior leaders across Operations and Crew portfolios and Technology to deliver adoption and readiness at scale. Ensure smooth, safe, and compliant transitions to new tools and capabilities, reducing disruption and accelerating operational excellence to position American Airlines for sustained success.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

Contribute to the business readiness and change management strategy for the Next Gen Ops Program, aligning with program objectives and enterprise priorities.
Lead and develop the change management team, providing mentorship, guidance, and performance management to deliver high-impact outcomes.
Influence senior leaders and sponsors, ensuring visible and active sponsorship of change across all operational divisions.
Integrate readiness and adoption plans into program delivery, embedding checkpoints, training, and communications into release schedules.
Oversee stakeholder engagement and alignment, ensuring cross-functional collaboration across Flight Ops, IOC, and Technology.
Drive execution of the five OCM levers: communications plan, sponsor roadmap, coaching plan, training plan, and resistance management plan.
Monitor and measure adoption outcomes, using data-driven insights to adjust strategies and report progress to executive leadership.
Identify and mitigate change risks, escalating issues with clear options and impacts to governance forums.
Champion a culture of change and continuous improvement, embedding lessons learned into future releases and organizational practices.
Prepare and deliver executive-level updates on readiness, adoption health, and stakeholder sentiment for program governance and leadership forums.

All you'll need for success

Minimum Qualifications - Education & Prior Job Experience

Bachelor’s degree in Business, Communications, Organizational Development, or related field
5+ years in organizational change management, business readiness, or related discipline
2+ years in a leadership or supervisory role
Experience applying structured change management methodologies on large-scale initiatives

Preferred Qualifications - Education & Prior Job Experience

Master’s degree in Business, Organizational Development, or related field
7+ years in change leadership for complex, regulated, or safety-critical environments
Experience with large-scale system implementations or operational transformations
Prosci® certification (ADKAR) or equivalent
Familiarity with airline operations or Flight Operations System environments

Skills, Licenses & Certifications

Strategic thinker with strong business acumen
Exceptional communication and executive influence skills
Proven ability to lead teams and deliver results in a matrixed environment
Expertise in OCM frameworks, stakeholder engagement, and readiness planning
Strong analytical and problem-solving skills
Ability to manage ambiguity and drive clarity in complex programs
Proficiency in Microsoft 365 (PowerPoint, Excel, Word, Visio, Project), SharePoint; familiarity with work management tools (e.g., Azure DevOps/JIRA) a plus

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Cities: [[sfstd_jobLocation_obj]]

Requisition ID: [[id]]

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More about this job

Skills

Change management
Performance management
Stakeholder management
Collaboration
Coaching
Process improvement
Leadership
Communication skills
Lead a team
Problem solving
Microsoft 365
Microsoft PowerPoint
Microsoft Excel
Microsoft Word
Microsoft Visio
Microsoft SharePoint
Microsoft Azure
DevOps
Atlassian JIRA

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