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C
Senior Manager, Strategic Sourcing
CesiumAstro
El Segundo, CA
- $164,000 to $201,000 USD / year
…supplier economics, and commercial negotiations. The Senior Manager partners cross-functionally with Planning, Procurement, Subcontracts, Supplier Management, Engineering, Program…
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VH
Medical Records Administration Specialist
Veterans Health Administration
Richmond, VA
- $42,552 to $101,417 USD / year
…perform work concerned with the management of a health record program or the provision of services related to medical record administration/health information…
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VH
Social Worker (Clinical Assessor) Care Giver Support Program
Veterans Health Administration
Grand Rapids, MI
- $85,249 to $110,830 USD / year
Position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and submit…
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VH
Social Worker (Clinical Assessor) Care Giver Support Program
Veterans Health Administration
Grand Rapids, MI
- $70,459 to $110,830 USD / year
Position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and submit…
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VH
Physician Assistant (Thoracic Surgery/Pulmonary Transplant)
Veterans Health Administration
Madison, WI
- $104,100 to $173,529 USD / year
Successful completion of a PA post-graduate residency program sponsored by VHA Office of Academic Affiliations or other postgraduate residency programs accredited by VA, ARC-PA, U.S. Armed…
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OA
Management and Program Analyst - Recent Graduate
Other Agencies and Independent Organizations
Moab, UT · Grand Junction, CO · Ames, IA · Menlo Park, CA · Westminster, CO · Anchorage, AK · Chicago, IL · Washington, DC · Lemont, IL · Warrenville, IL · Idaho Falls, ID · New Orleans, LA · Morgantown, WV · Hanford, WA · Germantown, MD · Paducah, KY · Berkeley, CA · Golden, CO · Richland, WA · Lexington, KY · Plainsboro, NJ · Carlsbad, NM · Albany, OR · Aiken, SC · Pittsburgh, PA · Oak Ridge, TN · Las Vegas, NV · Portsmouth, OH · Piketon, OH · West Valley, NY · Weldon Spring, MO · Albuquerque, NM · Los Alamos, NM · Cincinnati, OH · Upton, NY
- $50,460 to $100,315 USD / year
The Recent Graduates Program is a dynamic, one-year developmental program that promotes careers in the Federal Government to recent graduates. Participants in the Program receive training…
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OA
Accountant - Recent Graduate
Other Agencies and Independent Organizations
Westminster, CO · Grand Junction, CO · Lexington, KY · New Orleans, LA · Berkeley, CA · Washington, DC · Golden, CO · Richland, WA · Morgantown, WV · Anchorage, AK · Ames, IA · Warrenville, IL · Hanford, WA · Idaho Falls, ID · Menlo Park, CA · Lemont, IL · Paducah, KY · Chicago, IL · Germantown, MD · Moab, UT · Plainsboro, NJ · West Valley, NY · Aiken, SC · Carlsbad, NM · Cincinnati, OH · Las Vegas, NV · Albany, OR · Upton, NY · Oak Ridge, TN · Pittsburgh, PA · Los Alamos, NM · Piketon, OH · Weldon Spring, MO · Albuquerque, NM · Portsmouth, OH
- $50,460 to $100,315 USD / year
The Recent Graduates Program is a dynamic, one-year developmental program that promotes careers in the Federal Government to recent graduates. Participants in the Program receive training…
Added just now
IR
Supervisory Financial Technician
Internal Revenue Service
Chamblee, GA
- $71,877 to $93,435 USD / year
…principles, or labor relations concepts for the accomplishment of all program objectives with combined technical and administrative oversight by applying supervisory principles and…
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VH
Diagnostic Radiologic Technologist
Veterans Health Administration
Cincinnati, OH
- $58,810 to $104,876 USD / year
…of different locations and forms. Such as the CR system, DR Systems, Fluoroscopy, Portables, GI Lab, Cystography Lab and Operating Rooms per established checklist. Responsible for…
Added 1 min ago
DevOps Engineer
Initiate Government Solutions
Washington, DC
…and stakeholders to facilitate and prioritize features that Program Manager(s) can use to meet business needs and create technical roadmaps, ensuring compliance with customer, federal, and…
Added 1 min ago
HD
Manager Information Services (Medicaid Eligibility Claims Management Bureau Director) - 831
Health, Department of
Albany, NY
- $133,245 to $168,152 USD / year
…Director will report directly to the Division of Operations and Systems (DOS) Deputy CIO and will have ultimate responsibility for the complex populations’ eligibility and enrollment…
Added 1 min ago
Operations Manager
Parks Hospitality Group Inc
Wilmington, NC
Join Our Team as an Operations Manager at the Tru by Hilton Wilmington Wrightsville Beach!
Added 1 min ago
ML
Senior GIS Project Manager
Mano Lani
United States
- $93,000 to $115,000 USD / year
Job Title: Senior Information Technology Project Manager
Added 1 min ago
Building Systems Engineer II
Nike
Beaverton, OR
This role reports to the Facilities Manager for Beaverton AirMi. You’ll collaborate with a dynamic team of AirMi, and Nike business leaders, as well as external partners. This team thrives…
Added 2 mins ago
FB
Grants and Funding Strategist
Family Bridges, Inc.
Oakland, CA
- $71,070 to $87,549 USD / year
Reporting directly to the CFO and serving all Family Bridges programs, the Grants & Funding Strategy Manager independently evaluates institutional and government funding opportunities;…
Added 2 mins ago
Sr District Mgr - Gas Operations
PSEG
Summit, NJ
As a District Manager for gas field operations, you may be asked to work from one of the other locations within the Gas Operations’ service territory depending/based on business needs.
Added 2 mins ago
SO
Laboratory Technician
State of Kansas
KS
- $40,000 to $42,000 USD / year
There are two (2) Laboratory Technician openings in this location. Program will be interviewing and hiring for both open positions!
Added 2 mins ago
SO
Human Services Consultant
State of Kansas
KS
- From $20.33 USD / hour
Added 2 mins ago
Engineering - Project Engineer 2
EFCO Forming & Shoring Solutions
Des Moines, IA
…members to participate in environmental, safety, and health program…
Added 2 mins ago
Engineering - Project Engineer 2
EFCO Forming & Shoring Solutions
Des Moines, IA
…members to participate in environmental, safety, and health program…
Added 2 mins ago
Engineering - Precast CAD Designer
EFCO Forming & Shoring Solutions
Des Moines, IA
Create accurate and detailed erection drawings for EFCO forming systems with minimal supervision. Collaborate with engineers and project teams to resolve design challenges, ensure quality…
Added 2 mins ago
Engineering - Precast CAD Designer
EFCO Forming & Shoring Solutions
Des Moines, IA
Create accurate and detailed erection drawings for EFCO forming systems with minimal supervision. Collaborate with engineers and project teams to resolve design challenges, ensure quality…
Added 2 mins ago
Senior Law Enforcement Officer
H Federal Reserve Bank of St. Louis
Memphis, TN
As a Law Enforcement Officer, you will report to an Assistant Manager and help protect Bank property, valuables, and staff. A sworn Federal Police Officer with full arrest powers to enforce…
Added 2 mins ago
V
VDC Manager
VIATechnik
Chicago, IL
- $105,000 to $120,000 USD / year
As a VDC Manager at VIATechnik, you will lead the execution of cutting-edge BIM and VDC solutions across some of the most transformative infrastructure and facility projects in the country.…
Added 3 mins ago
Fulfillment Center Team Lead (Wed-Sat)
QVC Group, Inc.
SC
…monitoring inventory quality processes, and assisting the Area Manager with job assignments. You'll help improve accuracy, workflow efficiency, and team performance while maintaining a…

Manager, Application Servicing

Miami, FL, United States

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Job details

Experience: 4+ years of experience in lending or specialty finance operations, including at least 2 years in a supervisory or team lead capacity.
Posting language: English

Original job description

Manager, Application Servicing

Miami, FL (Hybrid)

The Manager, Application Servicing, leads the day-to-day operations of the loan application pipeline, from initial receipt through submission to underwriting and final approval or decline. This leader brings a service mindset to every interaction, supporting internal partners (Underwriting, Sales, Backoffice) and external channel partners (Dealers, Brokers, Bank Partners) while keeping their team focused on speed, accuracy, quality, conversion rate, and achieving revenue targets. Working closely with the Director, Back Office, the Manager helps turn departmental strategy into consistent, reliable execution that supports loan volume goals.

What You’ll Do:

Team Leadership and Development: Lead, coach, and develop a team of Application Processors and Servicing Specialists. Set clear performance goals managing conversion metrics, deliver regular feedback and evaluations, participate in hiring, and partner with the Training and QA Lead to close skill gaps.
Operational Execution: Manage daily operations of the Application Servicing team, including intake, data entry, document indexing, condition clearing, and submission to underwriting. Identify bottlenecks and recommend and implement process improvements that reduce cycle time and increase conversion.
Workflow and SLA Management: Maintain and refine workflows that support the volume and complexity of marine loan documentation. Monitor performance against established SLAs for key application milestones, address gaps in real time, and escalate trends or risks to the Director.
Compliance and Quality Assurance: Ensure processing and documentation practices adhere to federal and state lending regulations and internal policy. Apply data integrity controls, and support internal and external audits by gathering documentation and coordinating responses.
Technology and Partner Enablement: Serve as a day-to-day user and advocate for the LOS, gathering team feedback and recommending enhancements. Collaborate with the product delivery teams on automation opportunities and efficiency gains.

What You Should Have:

4+ years of experience in lending or specialty finance operations, including at least 2 years in a supervisory or team lead capacity.
Experience in Marine, RV, or Automotive finance is highly preferred.
Working knowledge of loan products, underwriting principles, loan life cycle, and contact strategies.
Demonstrated ability to coach and develop team members, set performance goals, and deliver constructive feedback.
Experience improving high-volume operational workflows; familiarity with process flow testing
Strong communication, organizational, and attention-to-detail skills, with the ability to build trust across teams and with external partners.
Proficiency with Loan Origination Systems (LOS), CRM software (e.g., Salesforce), and the Microsoft Office Suite.
Bachelor’s degree in Business, Finance, or a related field preferred.

What You'll Receive:

Hybrid Work Flexibility: Embrace a balanced work model with remote work on Mondays and Fridays and in-office collaboration from Tuesday to Thursday.
Generous Time Off: With a strong focus on work/life balance, we offer all employees paid time off starting on day one, multiple paid holidays throughout the year, your birthday off, and a winter break at the end of the year
Volunteering Time: Participate in our volunteer program with 4 paid days annually to contribute to your community.
Modern Office Perks: Our vibrant Miami office features cutting-edge amenities, such as an electric sit/stand desk, dual monitors, a gym, and a variety of snacks and beverages.
Comprehensive Benefits Package: Enjoy top-tier Medical, Dental, Vision, and Life insurance, along with a 401(k) plan featuring a 4% match.
Commuter Benefits: Park conveniently in our building’s garage at no charge to you. For train commuters, we subsidize most, if not all, of your monthly pass expenses.
Professional Development: Take advantage of online training, live courses, and additional funds for courses, seminars, and certifications to enhance your skills.
Team-Centric Atmosphere: Be part of a close-knit team that prioritizes relationship-building and personal connections.

About Our Crew

Boats Group is the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying and selling boats easy. We spend each day surrounded by 500,000 boats from across the globe.

Our passion and unyielding dedication to getting people on the water influence our culture in ways you won’t find at other companies. We’re the best at what we do because we’re working in an industry we love. When you walk through our doors, you’ll find smart, dedicated people who consider one another family.

If you want to work in an inclusive, innovative environment where we encourage employees to collaborate, leverage their talents and actively shape the future of the company, then you will enjoy working here!

Apply

More about this job

Skills

Team leadership
Data entry
Underwriting
Detect bottlenecks
Workflow
Documentation
Regulatory compliance
Quality assurance
Communication skills
Attention to detail
Salesforce
Microsoft Office
Collaboration
Relationship building

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