Jobs in the United States

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Added 2 mins ago
MANAGER, ENTERPRISE APPLICATIONS (314A11326)
Infinite Campus
Minneapolis, MN
The Manager, Enterprise Applications will provide strategic and operational leadership for Infinite Campus' enterprise business application portfolio, ensuring technology solutions…
Added 2 mins ago
Global Patient Safety Business Excellence, Senior Manager
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Global Patient Safety Business Excellence, Sr Manager
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…strategy and promoting Amgen products as led by the District…
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HR Coordinator
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Ramsey, MN
…The HR Coordinator’s main responsibility is to assist the HR manager in every aspect of human resources by responding to the queries of employees. In addition, the HR Coordinator is…
Added 2 mins ago
Business Development Manager OEM
Emerson
Washington, DC
If you are a sales professional or business development manager looking for an opportunity to grow your career, Emerson has an exciting opportunity for you. In this role, you will drive…
Added 2 mins ago
Care Manager, Telephonic Nurse
CenterWell
Washington, DC
As a Care Manager, Telephonic Nurse , you will report directly to the Manager, Care Management. You will help to ensure optimal continuity of care for patients transitioning into and out of…
Added 2 mins ago
Buyer I or II
Intermountain Health
Washington, DC
Develops close working relationship with aligned category manager(s) to identify and implement cost, quality, and supply continuity improvements.
Added 2 mins ago
Sr Site Reliability Engineer -Remote US
SitusAMC
Washington, DC
Other activities as may be assigned by your manager
Added 2 mins ago
Pharmacy Technician Specialty Pharmacy
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Location: Supply chain center, Midvale, UT; partially remote after training, minimum 1 day per week on site.
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The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative,…
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Pharmacy Technician Refill Authorization
Intermountain Health
Washington, DC
Currently, we are not hiring remote workers in the following states: CA, CT, HI, IL, ME, MA, MN, NY, PA, RI, VT, VA, and WA.
Added 2 mins ago
Associate Clinical Specialist, Pain Interventions - Washington DC
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Washington, DC
…and after hours and at the discretion of Clinical Specialist…
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Global Marketing Programs - Creative Propositions Lead
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Washington, DC
Arrow is seeking an innovative and experienced marketing manager to lead marketing for ArrowSphere, Arrow's digital platform. The ideal candidate understands how technology platforms create…
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Pharmacy Technician Central Fulfillment
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Any lapse or failure to meet these requirements may result in disciplinary action, up to termination, at the hiring manager's discretion.
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C
Facets Product Consultant - Manager
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Washington, DC
- $113,000 to $130,000 USD / year
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States . Regardless of…
Added 2 mins ago
Product Manager - Technical
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The Technical Product Manager is responsible for driving the development and management of technology-driven products and solutions that support our health plan operations. Collaborates…
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Acoustics Systems Acquisition & Sustainment Logistics Analyst, Senior
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From both a personnel and systems perspective, the U.S. Navy is growing fast. As an acquisition portfolio logistics manager, you'll use your functional expertise to provide our Navy clients…
Added 3 mins ago
Associate Equipment Specialist
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…teams, Equipment Facility Teams, Buyers, and Equipment Solutions Manager HQ…
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Manager, Sales Development - US-Based
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Remote, United States
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District Manager - Primary Care - Detroit, MI
Amgen USA Inc.
MI
…serve patients, we are actively searching for a District Sales Manager to deliver on this commitment to…
Added 5 mins ago
Specialty Representative - Fairfield University
CT
…strategy and promoting Amgen products as led by the District Manager. In this strategic role you will provide current and comprehensive clinical knowledge of Amgen's products and…
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AM
Service Desk Technician
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Rancho Santa Margarita, CA
- $22 to $36 USD / hour
Hands-on experience with Windows 10 and Windows 11, Active Directory, System Center Configuration Manager (SCCM), and Microsoft Office.
Added 6 mins ago
Clinical Extern
Centene Management Company LLC
Remote, United States
…time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience,…
Added 6 mins ago
Clinical Extern
Centene Management Company LLC
United States
…time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience,…
Added 6 mins ago
CM
Senior Business Transformation Manager
Centene Management Company LLC
Remote, United States
- $107,700 to $199,300 USD / year
…time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience,…

Manager, Application Servicing

Miami, FL, United States

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Job details

Experience: 4+ years of experience in lending or specialty finance operations, including at least 2 years in a supervisory or team lead capacity.
Posting language: English

Original job description

Manager, Application Servicing

Miami, FL (Hybrid)

The Manager, Application Servicing, leads the day-to-day operations of the loan application pipeline, from initial receipt through submission to underwriting and final approval or decline. This leader brings a service mindset to every interaction, supporting internal partners (Underwriting, Sales, Backoffice) and external channel partners (Dealers, Brokers, Bank Partners) while keeping their team focused on speed, accuracy, quality, conversion rate, and achieving revenue targets. Working closely with the Director, Back Office, the Manager helps turn departmental strategy into consistent, reliable execution that supports loan volume goals.

What You’ll Do:

Team Leadership and Development: Lead, coach, and develop a team of Application Processors and Servicing Specialists. Set clear performance goals managing conversion metrics, deliver regular feedback and evaluations, participate in hiring, and partner with the Training and QA Lead to close skill gaps.
Operational Execution: Manage daily operations of the Application Servicing team, including intake, data entry, document indexing, condition clearing, and submission to underwriting. Identify bottlenecks and recommend and implement process improvements that reduce cycle time and increase conversion.
Workflow and SLA Management: Maintain and refine workflows that support the volume and complexity of marine loan documentation. Monitor performance against established SLAs for key application milestones, address gaps in real time, and escalate trends or risks to the Director.
Compliance and Quality Assurance: Ensure processing and documentation practices adhere to federal and state lending regulations and internal policy. Apply data integrity controls, and support internal and external audits by gathering documentation and coordinating responses.
Technology and Partner Enablement: Serve as a day-to-day user and advocate for the LOS, gathering team feedback and recommending enhancements. Collaborate with the product delivery teams on automation opportunities and efficiency gains.

What You Should Have:

4+ years of experience in lending or specialty finance operations, including at least 2 years in a supervisory or team lead capacity.
Experience in Marine, RV, or Automotive finance is highly preferred.
Working knowledge of loan products, underwriting principles, loan life cycle, and contact strategies.
Demonstrated ability to coach and develop team members, set performance goals, and deliver constructive feedback.
Experience improving high-volume operational workflows; familiarity with process flow testing
Strong communication, organizational, and attention-to-detail skills, with the ability to build trust across teams and with external partners.
Proficiency with Loan Origination Systems (LOS), CRM software (e.g., Salesforce), and the Microsoft Office Suite.
Bachelor’s degree in Business, Finance, or a related field preferred.

What You'll Receive:

Hybrid Work Flexibility: Embrace a balanced work model with remote work on Mondays and Fridays and in-office collaboration from Tuesday to Thursday.
Generous Time Off: With a strong focus on work/life balance, we offer all employees paid time off starting on day one, multiple paid holidays throughout the year, your birthday off, and a winter break at the end of the year
Volunteering Time: Participate in our volunteer program with 4 paid days annually to contribute to your community.
Modern Office Perks: Our vibrant Miami office features cutting-edge amenities, such as an electric sit/stand desk, dual monitors, a gym, and a variety of snacks and beverages.
Comprehensive Benefits Package: Enjoy top-tier Medical, Dental, Vision, and Life insurance, along with a 401(k) plan featuring a 4% match.
Commuter Benefits: Park conveniently in our building’s garage at no charge to you. For train commuters, we subsidize most, if not all, of your monthly pass expenses.
Professional Development: Take advantage of online training, live courses, and additional funds for courses, seminars, and certifications to enhance your skills.
Team-Centric Atmosphere: Be part of a close-knit team that prioritizes relationship-building and personal connections.

About Our Crew

Boats Group is the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying and selling boats easy. We spend each day surrounded by 500,000 boats from across the globe.

Our passion and unyielding dedication to getting people on the water influence our culture in ways you won’t find at other companies. We’re the best at what we do because we’re working in an industry we love. When you walk through our doors, you’ll find smart, dedicated people who consider one another family.

If you want to work in an inclusive, innovative environment where we encourage employees to collaborate, leverage their talents and actively shape the future of the company, then you will enjoy working here!

Apply

More about this job

Skills

Team leadership
Data entry
Underwriting
Detect bottlenecks
Workflow
Documentation
Regulatory compliance
Quality assurance
Communication skills
Attention to detail
Salesforce
Microsoft Office
Collaboration
Relationship building

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