Jobs in the United States

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IAM Engineer I, II, III, or Senior
Tri-State Generation and Transmission Association, Inc.
Westminster, CO
…for employees, contractors, and non-human identities such as service accounts across on-premises and cloud environments. Core capabilities include directory services, identity governance…
Added just now
Warehouse Donation Attendant FTR (Maize #37)
Goodwill Industries
Wichita, KS
JOB PROFICIENCIES: Product Knowledge, Oral Communications, Ethics and Trust, Fashion Sense, Customer Service, General Math, Reading Skills, Writing Skills, Safety and Security.
Added just now
Retail Store Processor PTR (Maize #37)
Goodwill Industries
Wichita, KS
JOB PROFICIENCIES: Teamwork, Accuracy, Customer Service, Quality, Fashion Sense, Ethics and Trust, Product Knowledge, Oral Communications, Safety and Security.
Added 1 min ago
CC
Sr. Risk & Control Analyst
Coastal Community Bank
Remote, United States
- $82,678 to $96,457 USD / year
…the oversight of Fintech Partner audits related to the BaaS program, including assisting with the creation of risk assessments, scoping, and audit schedule planning, as well as support and…
Added 1 min ago
ES
Sr Maintenance Manager
E.A. Sween Company
Eden Prairie, MN
- $140,000 to $170,000 USD / year
As a valued member of the plant leadership team, the Senior Maintenance Manager will collaborate closely with the Site Plant Manager and Sr Director of Operations to drive excellence in our…
Added 1 min ago
Memphis County Schools Custodian
ABM US
Memphis, TN · Cordova, TN · Germantown, TN · Raleigh, TN
Notify lead cleaner or manager concerning the need for minor or major repairs or additions to building operating systems
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MANAGER, ENTERPRISE APPLICATIONS (314A11326)
Infinite Campus
Minneapolis, MN
The Manager, Enterprise Applications will provide strategic and operational leadership for Infinite Campus' enterprise business application portfolio, ensuring technology solutions…
Added 1 min ago
PB
Senior Client Operations Supervisor (Spanish Bilingual)
PCI Brand
Las Vegas, NV
- $27 to $31 USD / hour
Monitors each employee’s quality, productivity, attendance, schedule adherence, and service results, addresses gaps, and keeps the Client Operations Assistant Manager informed.
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Specialty/ Senior Specialty Representative - Dermatology - Washington D.C.
Amgen
Washington D.C., DC
…Representative/Senior Specialty Representative acts as the primary customer contact and is responsible for implementing marketing strategy and promoting Amgen products as led by the…
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Manager, Project Manager | Market Community Engagement Lead - Northeast
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Washington D.C., DC
…portfolios, track grant partnerships, and co-plan regional program…
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Technical Program Manager
Koniag Government Services
Washington, DC
Koniag Technology Solutions, Inc a Koniag Government Services company, is seeking a Technical Program Manager with a Secret security clearance to support KTS and our government customer in…
Added 1 min ago
SPACE AND FACILITIES PROGRAM MANAGER
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Washington, DC
…Headquarters building and the Occupational Safety and Health program for the Commission to ensure inspections, annual reports, and case reporting occurs promptly for all agency occupants,…
Added 2 mins ago
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Audit Analyst
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Washington, DC
- $66,400 USD / year
Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be…
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Care Manager, Telephonic Nurse
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…options and education including but not limited to sites of service, specialty offerings, post-acute care, and other related questions. Handle a variety of customer issues including…
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…(CYBERMGT), you will be a recognized expert in IT Cybersecurity Program Manager, who provides independent cyber security guidance, management services, advice, and recommendations to DOE…
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Resident Service Coordinator
Default Board
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- $25 USD / hour
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Field Crane Technician
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Assessment Manager (SY26-27)
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The Assessment Manager, under the direction of the Director of Assessment Systems and Strategy, will support the district’s assessment strategy and will provide oversight, management,…
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Performs a variety of tasks related to food production and food service in a fast-paced environment under the direction of the food service manager. The work requires a substantial amount…
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…and Youth Behavioral (CYB) counseling services to military service members and their families at military installations. These services may include non- medical counseling, training/health…
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Manager, Application Servicing

Miami, FL, United States

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Job details

Experience: 4+ years of experience in lending or specialty finance operations, including at least 2 years in a supervisory or team lead capacity.
Posting language: English

Original job description

Manager, Application Servicing

Miami, FL (Hybrid)

The Manager, Application Servicing, leads the day-to-day operations of the loan application pipeline, from initial receipt through submission to underwriting and final approval or decline. This leader brings a service mindset to every interaction, supporting internal partners (Underwriting, Sales, Backoffice) and external channel partners (Dealers, Brokers, Bank Partners) while keeping their team focused on speed, accuracy, quality, conversion rate, and achieving revenue targets. Working closely with the Director, Back Office, the Manager helps turn departmental strategy into consistent, reliable execution that supports loan volume goals.

What You’ll Do:

Team Leadership and Development: Lead, coach, and develop a team of Application Processors and Servicing Specialists. Set clear performance goals managing conversion metrics, deliver regular feedback and evaluations, participate in hiring, and partner with the Training and QA Lead to close skill gaps.
Operational Execution: Manage daily operations of the Application Servicing team, including intake, data entry, document indexing, condition clearing, and submission to underwriting. Identify bottlenecks and recommend and implement process improvements that reduce cycle time and increase conversion.
Workflow and SLA Management: Maintain and refine workflows that support the volume and complexity of marine loan documentation. Monitor performance against established SLAs for key application milestones, address gaps in real time, and escalate trends or risks to the Director.
Compliance and Quality Assurance: Ensure processing and documentation practices adhere to federal and state lending regulations and internal policy. Apply data integrity controls, and support internal and external audits by gathering documentation and coordinating responses.
Technology and Partner Enablement: Serve as a day-to-day user and advocate for the LOS, gathering team feedback and recommending enhancements. Collaborate with the product delivery teams on automation opportunities and efficiency gains.

What You Should Have:

4+ years of experience in lending or specialty finance operations, including at least 2 years in a supervisory or team lead capacity.
Experience in Marine, RV, or Automotive finance is highly preferred.
Working knowledge of loan products, underwriting principles, loan life cycle, and contact strategies.
Demonstrated ability to coach and develop team members, set performance goals, and deliver constructive feedback.
Experience improving high-volume operational workflows; familiarity with process flow testing
Strong communication, organizational, and attention-to-detail skills, with the ability to build trust across teams and with external partners.
Proficiency with Loan Origination Systems (LOS), CRM software (e.g., Salesforce), and the Microsoft Office Suite.
Bachelor’s degree in Business, Finance, or a related field preferred.

What You'll Receive:

Hybrid Work Flexibility: Embrace a balanced work model with remote work on Mondays and Fridays and in-office collaboration from Tuesday to Thursday.
Generous Time Off: With a strong focus on work/life balance, we offer all employees paid time off starting on day one, multiple paid holidays throughout the year, your birthday off, and a winter break at the end of the year
Volunteering Time: Participate in our volunteer program with 4 paid days annually to contribute to your community.
Modern Office Perks: Our vibrant Miami office features cutting-edge amenities, such as an electric sit/stand desk, dual monitors, a gym, and a variety of snacks and beverages.
Comprehensive Benefits Package: Enjoy top-tier Medical, Dental, Vision, and Life insurance, along with a 401(k) plan featuring a 4% match.
Commuter Benefits: Park conveniently in our building’s garage at no charge to you. For train commuters, we subsidize most, if not all, of your monthly pass expenses.
Professional Development: Take advantage of online training, live courses, and additional funds for courses, seminars, and certifications to enhance your skills.
Team-Centric Atmosphere: Be part of a close-knit team that prioritizes relationship-building and personal connections.

About Our Crew

Boats Group is the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying and selling boats easy. We spend each day surrounded by 500,000 boats from across the globe.

Our passion and unyielding dedication to getting people on the water influence our culture in ways you won’t find at other companies. We’re the best at what we do because we’re working in an industry we love. When you walk through our doors, you’ll find smart, dedicated people who consider one another family.

If you want to work in an inclusive, innovative environment where we encourage employees to collaborate, leverage their talents and actively shape the future of the company, then you will enjoy working here!

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More about this job

Skills

Team leadership
Data entry
Underwriting
Detect bottlenecks
Workflow
Documentation
Regulatory compliance
Quality assurance
Communication skills
Attention to detail
Salesforce
Microsoft Office
Collaboration
Relationship building

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