Join TxDOT at the Dalhart Maintenance Office! Looking for a role where your skills make a difference? As a Maintenance Support Tech in the Amarillo District, you’ll provide essential administrative support that keeps our maintenance operations running efficiently. This position offers the opportunity to be a key part of TxDOT’s mission to connect Texas communities. If you’re detail-oriented, proactive, and ready to support a team that keeps Texas moving, we’d love to hear from you! *The Texas Department of Transportation reserves the sole right in determining the level of position based on the applicant’s work experience, education, skill level and all other appropriate factors, and based on business needs.
At TxDOT, we value work-life balance and are committed to providing our employees with a comprehensive range of benefits and programs, including:
- Retirement Plans
- Alternative and/or Flexible Work Schedules
- Paid Leave and Holidays
- Health Premiums paid at 100% for Full-Time Employees
- On-the-Job Training
- Tuition Assistance Program
- Holistic Wellness Program with Leave Incentives
- Career Development and Advancement Opportunities
- Family-Friendly Policies and Programs
In 2024, TxDOT was recognized as a Best Place for Working Parents, and many of our offices statewide are also designated as Texas Mother-Friendly Worksites. These recognitions reflect our dedication to supporting families and promoting a healthy work-life balance. For a complete list of our total compensation package please visit our website at: Total Compensation Package To view benefits available to all State of Texas employees visit: Benefits at a Glance | ERS (texas.gov)
Maintenance Support Tech I Performs administrative support-related work in a maintenance office. Work requires contact with private entities. Employees at this level perform work independently on assignments; however, all unusual issues are referred to the supervisor. Maintenance Support Tech II Performs administrative support-related work in a maintenance office or district headquarters. Work requires contact with high-level managers, executives, governmental officials and private entities. Employees at this level establish their own work plan and priorities to meet set objectives. Issues are rarely referred to the supervisor but are handled at the occurrence. Maintenance Support Tech III Performs administrative support-related work in a maintenance office or district headquarters and for one or more projects and/or specialized programs. May serve as a lead worker. Work requires contact with high-level managers, executives, governmental officials and private entities. Employees at this level establish their own work plan and priorities to meet set objectives. Issues are rarely referred to the supervisor but are handled at the occurrence.
Essential Duties:
The essential duties for the Maintenance Support Tech I include:
- Answers the telephone, evaluates requests, answers questions, routes messages, and/or serves as receptionist or front desk assistant.
- Assists district personnel with annual inventory of supplies, stockpiles and minor equipment.
- Conducts monthly spot inventories, verifies inventory findings, reconciles and coordinates with Business Services on adjustments needed.
- Edits correspondence, reports, forms, and documents for proper format, spelling, grammar, punctuation, typographical errors, syntax, style, sentence structure, content, and clarity.
- Maintains and updates office files/records/logs and a wide variety of automated systems in support of personnel, finance, budgeting, maintenance, inventory, contracts, purchasing, travel information, and/or permitting activities.
- Maintains radio contact with field units; responds to assists with emergency situations as required.
- Reviews and processes records of completed maintenance projects.
- Processes receipts and invoices for payment.
- Performs other job responsibilities as assigned.
Additional duties for the Maintenance Support Tech II include:
- Assists with data entry for construction record-keeping.
- Composes and prepares correspondence and applicable recurring or special one-time reports and/or confidential and sensitive communications.
- Coordinates and tracks the progress of projects and/or specialized programs and informs supervisor or other Department officials of status.
- Maintains materials inventory.
- Researches and compiles information for reports or inquiries and assists in organizing, coordinating and preparing written or statistical reports.
Additional duties for Maintenance Support Tech III include:
- Inputs and maintains daily production reports and compiles monthly reports for manager.
- Coordinates with district personnel with annual inventory of supplies, stockpiles and minor equipment.
- Prepares monthly and final maintenance contract estimates.
- May serve as a lead worker and the related tasks.
Minimum Qualifications:
Education:
High School Grad or Equivalent in general education
Experience:
- Maintenance Support Tech I = No experience required.
- Maintenance Support Tech II = 1 year experience*
- Maintenance Support Tech III = 3 years’ experience*
*Experience must be in administrative or clerical support, customer service, or related experience. (Experience can be satisfied by full time or prorated part time equivalent). College education and/or relevant technical training may be substituted for experience on a year per year basis. Substitutions for Minimum Qualifications.
Licenses and Certifications:
Valid driver’s license. This position requires driving a state vehicle.
Competencies:
The required competencies for the Maintenance Support Tech I include:
Some knowledge of:
- Office management practices and procedures
- Inventory/stock control procedures
Some skill in:
- Dealing courteously and effectively with the public
- Administrative support practices and procedures to include writing, editing and report writing techniques, recording meeting notes, record keeping and records management
- Preparing and maintaining confidential and sensitive records, files, and reports
- Using computers, applicable programs, applications, and systems
- Maintaining a safe and effective working relationship with others
Ability to:
- Communicate effectively
- Follow verbal and written instructions
Other attributes:
- Protects sensitive and confidential information.
- Shows initiative and action beyond what is required to improve products or services; is self-starting and completes assignments independently without constant supervision
Additional competencies for Maintenance Support Tech II include:
Considerable knowledge of:
- Office management practices and procedures.
- Applicable computer systems and applications
- Roadway maintenance concepts, methods and procedures
- Inventory/stock control procedures
- Purchasing methods and procedures.
- Applicable laws, rules, and regulations.
Proficient skill in
- Dealing courteously and effectively with the public
- Preparing correspondence/documents using correct spelling, grammar and punctuation; proofreading and reviewing documents for clarity and consistency
- Composing correspondence and technical documents
- Preparing and maintaining confidential and sensitive records, files, and reports
- Using computers, applicable programs, applications, and systems
- Maintaining a safe and effective working relationship with others
Other attributes:
- Maintains composure when handling problems, stressful situations, continuous change, or unexpected developments
Additional competencies for Maintenance Support Tech III include:
Extensive knowledge of:
- Office management practices and procedures
- Roadway maintenance concepts, methods and procedures
- Inventory/stock control procedures
- Purchasing methods and procedures
- Applicable laws, rules, and regulations
Expert skill in:
- Dealing courteously and effectively with the public
- Maintaining a safe and effective working relationship with others
- Administrative support practices and procedures to include writing, editing and report writing techniques, recording meeting notes, record keeping and records management
- Using computers, applicable programs, applications, and systems
Physical Requirements and Working Conditions:
- Sedentary work: Lift up to 10 lbs at a time and occasionally carry files/small tools
- Light work: Lift up to 20 lbs at a time and frequently lift or carry objects up to 10 lbs
- Standing-prolonged periods of time
- Repetitive Motion-substantial movements of the wrists, hands, and/or fingers
- Close Visual Acuity-work includes data/figures; view a computer screen; extensive reading
Conditions of Employment:
Please read the Standard Conditions of Employment for all positions.
TxDOT is committed to hiring veterans. To assist in determining whether your military experience may pertain to the minimum requirements for this position, Military Occupational Specialty (MOS) codes from each branch of the U.S. Armed Forces have been assigned to each state classification code/title where applicable. The MOS codes are grouped by occupational category. Click on the appropriate occupational category to view the MOS codes.
The Texas Department of Transportation is an Equal Opportunity Employer. If requested, reasonable accommodations will be made for persons with disabilities for any part of the employment process in accordance with the Americans with Disabilities Action of 1990. Additional Applicant Information for applicants
