Jobs in the United States

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Wealth Management Intern
CAPTRUST
Boston, MA
- $25 USD / hour
CAPTRUST is offering a paid Wealth Management Internship in our Boston, MA office that will provide exposure to the inner workings of a wealth management firm. The CAPTRUST internship…
Added 1 min ago
Classification Specialist
Bernalillo County
Albuquerque, NM
…focus on work-life balance, building a culture of flexibility, learning, and belonging the County offers many benefits. Employees of Bernalillo County enjoy many thoughtful rewards such as,…
Added 1 min ago
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Analyst II
Department of General Services
CA
- $6,031 to $7,547 USD / month
Learning and Development: Emphasizing on continuous learning, DGS offers onsite and virtual Statewide Training programs to ensure that employees remain at the cutting edge of their fields.
Added 1 min ago
Skysong Innovations Fellow
SI Skysong Innovations LLC
Scottsdale, AZ
The Skysong Innovations (SI) Fellows Program is an education program available to graduate (Masters/PhD/MBA/JD) students and Post-Doctoral Fellows at Arizona State University (ASU) with a…
Added 1 min ago
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Learning & Development Project Manager
LTA Research
Sunnyvale, CA
- $55 to $70 USD / hour
LTA Research is seeking a Learning & Development Project Manager to drive execution of our learning and development priorities. Reporting to the Talent Management Lead, this role will…
Added 2 mins ago
Clinical Inventory Assistant 3
UC Davis Health
CA
Extensive knowledge of cost-effective material management practices in an OR environment, relative to product storage, distribution methods, product security, receiving goods, selling…
Added 2 mins ago
Patient Services Representative 2
UC Davis Health
CA
…electronic mail, spreadsheets, word processing, and medical office management, (i.e. scheduling, template maintenance, maintenance of demographic and insurance…
Added 2 mins ago
Learning & Education Specialist
Anthropic
San Francisco, CA · New York City, NY
…experiences. As a Support Operations Specialist focusing on Learning and Education, you will be one of the first members of our Learning & Education function, helping own the programs that…
Added 4 mins ago
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Resource Associate
Collaborative Solutions, LLC (USA)
Remote, United States
- $64,883 to $97,324 USD / year
Maintain constant knowledge of current and upcoming projects and business development activities as they relate to resourcing.
Added 4 mins ago
Residential Coordinator
GLADNEY CENTER FOR ADOPTION
FORT WORTH, TX
…helping to build a foundation of trust, resilience, and personal…
Added 5 mins ago
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PEM (Pickleball Experience Manager)
Center Court Pickleball Club
United States
- $50,000 USD / year
· REQUIRED: Tech-savvy and comfortable learning and operating scheduling, registration, member management, CRM, point-of-sale, reporting, and communication platforms.
Added 5 mins ago
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Impact Support Specialist
Denver Rescue Mission
Denver, CO
- $27 to $33 USD / hour
The Impact Systems Support Specialist maintains and optimizes systems that enable the organization to measure program impact and ensure high-quality service delivery. This position…
Added 6 mins ago
GC
Account Executive - University Development Counselor - Online Division (Education) - Grand Canyon University
Grand Canyon Education
Los Angeles, CA · West Covina, CA · Glendale, CA
- $75,000 USD / year
…past 3+ years, you’ve demonstrated success in outside business development, consultative sales or account…
Added 7 mins ago
Pest Control Technician
RNA Rentokil North America
Canton, MI
The primary purpose of this role is to perform our industry leading pest management services for residential customers. You will be responsible for identifying and eliminating pests from…
Added 8 mins ago
Restaurant Manager
California Pizza Kitchen, Inc.
HI
Comprehensive eight-week training program utilizing several methods of learning including online, book and shoulder-to-shoulder teaching.
Added 9 mins ago
Executive Chef Atlassian
Compass Group
SAN FRANCISCO, CA
At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our…
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ASSOCIATE DIRECTOR OF BUSINESS DEVELOPMENT - ORLANDO, FL
Compass Group
Orlando, FL
Compass Group is seeking an Associate Director of Business Development (ADBD) who embodies our values, thrives in a high-performance environment, and is motivated to contribute to the…
Added 10 mins ago
Project Estimator - High Voltage / BESS
Rising Edge Group
Remote, United States
…procurement, and project controls - the Project Estimator leads the development of detailed cost estimates and supporting documentation. The role is critical in identifying value…
Added 14 mins ago
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Director of Fire and Workforce Programming/CSRI (UEC)
CSUSB
CA
- $10,917 to $13,333 USD / month
Lead the development and expansion of workforce pathways in fire mitigation and wildfire prevention, including vegetation management, fuels reduction, defensible-space work, brush…
Added 14 mins ago
Store Manager
The Vitamin Shoppe
Saratoga Springs, UT
Flex your leadership skills - and commitment to health and wellness - in an environment that fosters continuous education and professional development.
Added 14 mins ago
Software Engineering Lead
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Raleigh, NC
…observability, security, and documentation. Use AI-assisted development tools thoughtfully to accelerate implementation, debugging, testing, research, and documentation while retaining…
Added 14 mins ago
Sr. People Analytics Analyst
AeroVironment, Inc.
Simi Valley, CA
Participates in and leads data/analytics projects, involved in planning and scoping, requirements and specifications development, prototyping and playback, testing, and deployment…
Added 15 mins ago
ERP Organizational Change Management Strategist
AeroVironment, Inc.
United States
The Organizational Change Management (OCM) Lead is a key member of the DBT Transformation Office responsible for leading the people side of change at both the strategic organizational and…
Added 15 mins ago
CTE Program Specialist (0081333)
University of Hawaii
Honolulu, HI
…administration, public administration, social sciences, workforce development, counseling, a career and technical education field or other related field and 3 years of progressively…
Added 18 mins ago
Pre-Kindergarten Extended Day Staff, Cibolo
School of Excellence in Education
United States
…daily activities, supervising students, and reinforcing early learning concepts such as numbers, colors, and shapes. The staff supports meal and snack times, encourages positive social…

Learning Experience & Adoption Consultant

Peoria, IL, United States

$97,530.00 - $146,290.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience.

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Job details

Pay: $97,530.00 - $146,290.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience.
Apply by: Nov 19, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Career Area:

Product Support

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you’re joining a global team who care not just about the work we do – but also about each other. We are the makers, problem solvers and future work builders who are creating stronger, more sustainable communities. We don’t just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Our Product Support and Logistics Division (PSLD) is one of the most innovative divisions within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. We touch nearly every element of the services value stream. PSLD is responsible for Aftermarket Parts Distribution of Cat Parts, Integrated Logistics and Global Services supporting Caterpillar dealers and customers. Our teams work together in critical areas that leverage digital capabilities, technology and operational excellence.

The Learning Experience & Adoption Consultant ensures dealers, instructors, administrators, and learners can easily discover, access, and use learning experiences across the Global Dealer Learning ecosystem. This position will lead experience strategy, journey improvement, communications, self-service, and adoption practices that increase satisfaction, platform utilization, and value realization.

Additional Information:

Location: Peoria, IL (United States)
Required Travel: Less than 15% (Domestic & International)
Relocation Assistance Offered: None
US Work Sponsorship Offered: None

What You Will Do:

Provides user support functions, including service technology user training, for company and/or dealer personnel globally.
Define the learner and administrator experience strategy with a customer-back view of the end-to-end journey across platforms, pathways, and support channels.
Develop and execute adoption plans for platform changes, new capabilities, and workflows.
Establish feedback, satisfaction, usability, and adoption measures, and turn findings into recommendations for product, architecture, data, and integration teams.
Map user journeys, identify friction, and prioritize improvements by removing the causes of recurring issues.

What You Have (Basic Requirements):

Education Requirement: Bachelor’s degree
Customer Focus: Knowledge of user-centered design and journey-mapping practices; ability to research user goals, contexts, tasks, pain points, and accessibility needs and use those insights to simplify learning discovery, access, navigation, and task completion.
Data Gathering & Analysis: Knowledge of data-gathering and analysis methods; ability to synthesize feedback, usability evidence, support trends, satisfaction measures, and adoption data to prioritize improvements and evaluate outcomes objectively.
Service Excellence: Knowledge of customer-success and scalable support practices; ability to meet user needs through clear guidance, in-product support, knowledge resources, and self-service experiences that improve satisfaction and sustained value.
Consulting: Knowledge of consulting and change-management techniques; ability to assess stakeholder impacts, readiness, barriers, and risks and provide audience-specific guidance that moves users from awareness to sustained adoption.
Effective Communications: Understanding of audience-centered communication practices; ability to create concise, role-based messages, job aids, FAQs, and enablement content aligned to user moments, workflows, product releases, and operational readiness.
Problem Solving: Knowledge of structured problem-solving and journey-improvement methods; ability to identify friction across channels, platforms, and handoffs and prioritize solutions based on user value, business impact, evidence, effort, and risk.
Relationship Management: Knowledge of customer-success and stakeholder-management techniques; ability to establish trust, clarify outcomes, roles, timing, feedback, and success measures, and influence cross-functional partners to resolve barriers with visible follow-through.
Technical Excellence: Knowledge of learning technologies, user-experience methods, and adoption measurement; ability to validate platform and workflow changes through user feedback, usability evidence, testing, and outcome measures and translate findings into actionable recommendations.

Top Candidates Will Have:

Customer-back / UI / UX mindset
Learning Management System experience
Bias for action and ownership
Adoption & change leadership
Passion for dealer training and learning

What You Will Get:

Through it all, we are one team – creating and delivering world-class components and solutions superior to the competition. Learn more about the Caterpillar Experience.

About Caterpillar:

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

#LI #BI

Summary Pay Range:

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
These benefits also apply to part-time employees

This position requires working onsite five days a week.

Visa Sponsorship is not available for this position.

Posting Dates:

November 4, 2026 - November 18, 2026 Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

Not ready to apply? Join our Talent Community.

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More about this job

Skills

Logistics
Research
Change management
Communication skills
Problem solving
Stakeholder management
Learning technologies
Workflow
Learning management systems
Leadership

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