IT Camera Specialist

IT Camera Specialist

PART-TIME | JOB DESCRIPTION

Department Information Technology

Reports To IT Operations Manager

Employment Status Part-Time

Location Hot Springs Village, Arkansas

Schedule Regular part-time hours

Position Summary The IT Camera Specialist performs routine inspections, preventive maintenance, cleaning, and basic troubleshooting of surveillance camera systems across HSVPOA facilities and properties. This position helps maintain clear images, dependable power and connectivity, and reliable surveillance coverage. The employee also provides supplemental IT support and fills in for full-time IT personnel during absences, as directed. Camera Inspection and Preventive Maintenance

• Inspect cameras on a scheduled basis and verify clear, unobstructed images and intended viewing angles.
• Check lenses, housings, mounts, and surrounding areas for dust, insects, spiderwebs, vegetation, debris, moisture, corrosion, and damage.
• Clean lenses and protective covers using approved materials and safe procedures; report damaged or misaligned equipment.
• Identify issues with nighttime visibility, image distortion, intermittent video, or loss of signal.

Power, Connectivity, and Equipment Checks

• Inspect accessible camera power supplies, adapters, Power over Ethernet (PoE) connections, cabling, and connectors for visible defects or loose connections.
• Check associated UPS units, surge protection, and power distribution equipment for apparent faults and report abnormal conditions.
• Assist with basic camera and network video recorder (NVR) troubleshooting and verify operation after maintenance or repairs.
• Escalate electrical hazards and repairs requiring specialized qualifications; perform only authorized tasks within training.

Maintenance Tracking and Documentation

• Maintain a camera inspection schedule and record each camera location, last inspection date, cleaning date, power status, and outstanding issues.
• Document inspections, cleaning, corrective actions, recurring faults, and follow-up needs in approved maintenance records or IT service tickets.
• Help maintain camera equipment inventory and promptly notify the IT Operations Manager of surveillance coverage concerns.

IT Department Backup and Support

• Provide backup coverage when full-time IT personnel are absent due to vacation, illness, or other scheduling needs as needed.
• Assist with routine helpdesk tickets, basic workstation and peripheral troubleshooting, and other assigned IT maintenance tasks as needed.
• Escalate issues beyond training or assigned access; protect sensitive surveillance footage and confidential information as needed.

Minimum Qualifications

• High school diploma or equivalent; relevant technical maintenance, surveillance, or IT experience preferred.
• Basic computer skills and ability to learn camera management and helpdesk software.
• Familiarity with IP cameras, NVRs, networking, PoE, and power equipment is beneficial.
• Ability to work independently, maintain accurate records, communicate clearly, and follow safety procedures.
• Valid driver’s license and acceptable driving record for travel among facilities.

Physical Requirements and Work Environment

• Work indoors and outdoors in varying weather; walk, stand, bend, reach, and travel among camera locations.
• Lift and carry equipment up to 30 pounds and use ladders or approved access equipment only when trained and authorized.

Work Schedule and Performance Expectations This is a part-time position with hours coordinated by the IT Operations Manager. Additional scheduled hours may be requested for full-time employee absences, urgent maintenance, or special projects, subject to availability and organizational policy. Performance is evaluated on inspection completion, camera cleanliness and operational readiness, timely issue reporting, accurate records, dependable coverage, and safe work practices.