Culture Vision at Consumer Direct Care Network
At CDCN, we strive to create a workplace where everyone is supported and motivated to be their best; we collaborate on shared goals and celebrate our accomplishments.
WE WELCOME YOU INTO A GROWING COMPANY
Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up to it every day. We provide services in 14 states across the USA, and our programs grow every year. We specialize in home and community-based services that support individuals with disabilities and older adults so they can remain in their homes and communities.
JOB SUMMARY
The Implementation Test Analyst plans, coordinates, and executes end-to-end testing activities supporting client implementations, platform enhancements, system integrations, and enterprise technology initiatives. This role partners with Product, Development, Project Management, Operations, and client stakeholders to validate business processes across interconnected systems. The position ensures requirements are met, defects are identified and resolved, and solutions perform as expected prior to production deployment. The analyst drives testing efforts throughout the implementation lifecycle, including planning, execution, user acceptance testing support, and production validation.
JOB DUTIES
- Develop and maintain comprehensive end-to-end test strategies, test plans, test scenarios, and test scripts.
- Execute end-to-end testing across multiple applications, interfaces, and integrated systems.
- Validate business workflows from initial configuration through downstream processing, reporting, and integrated system activities.
- Collaborate with developers, business analysts, project managers, and business stakeholders to define testing requirements and ensure complete test coverage.
- Identify, document, track, and retest defects, ensuring issues are resolved and validated prior to production deployment
- Coordinate testing activities across multiple implementation projects and workstreams to support timely delivery.
- Support User Acceptance Testing (UAT) preparation, execution, and issue resolution activities.
- Validate configuration changes, feature enhancements, data conversions, and system integrations to ensure expected functionality and performance.
- Analyze testing results and provide recommendations regarding release readiness.
- Participate in defect triage sessions and assist with prioritization decisions.
- Communicate testing progress, risks, blockers, and quality metrics to project leadership.
- Support test data preparation and environment readiness activities to facilitate successful test execution.
- Perform post-deployment production validation to confirm system functionality and business process integrity.
- Develop and maintain testing documentation, procedures, and quality standards to promote consistent testing practices.
- Maintain testing documentation, procedures, and quality standards.
- Other duties as assigned.
QUALIFICATIONS
- Bachelor’s degree in Information Systems, Computer Science, Business, or a related field; or equivalent combination of education and experience.
- Two (2) or more years of experience in software quality assurance, implementation testing, business systems testing, or a related field.
- Experience working with Microsoft tools and technologies in support of software applications and business solutions.
- Experience creating test plans, test cases, and test execution documentation.
- Experience performing end-to-end, integration, regression, and user acceptance testing.
- Strong analytical and problem-solving abilities.
- Experience using defect tracking and test management tools.
- Ability to manage multiple projects simultaneously.
- Excellent written and verbal communication skills.
- Ability to work effectively with technical and non-technical stakeholders.
- Ability to work flexible and/or extended hours, if needed, to meet job requirements.
- Ability to pass required background screening.
- Employees must provide their own reliable internet if working a remote/hybrid position.
The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday. The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WHAT'S IN IT FOR YOU
When you join Consumer Direct Care Network, you will be exposed to numerous professional development opportunities. We welcome your contributions and value your integrity as we collaborate on work that moves us all toward a compassionate community. We have a long history of helping individuals build their careers in the home-care industry. This is truly a place where there is something for everyone, whether you are looking to support a particular lifestyle, seeking professional growth, or seeking new and challenging work, all in an expanding nationwide company with that small-company feel. Most importantly, you will experience the satisfaction of working in a culture built on caring. Caring for others comes naturally at Consumer Direct Care Network, based on our long history of connecting people and championing change, all geared toward helping others. We are proud of the longevity and loyalty of our employees. Their commitment to doing good work is what makes us a leader in the industry.
As a Consumer Direct Care Network team member you will receive:
- A rewarding career helping others
- Fun and engaging work environment built on team unity
- Job satisfaction knowing you make a difference in the work you do and lives we serve
- Professional training to help advance your skills for career development
Based on your position and employment status, you may be eligible for:
- Medical, Dental, and Vision Insurance
- Vacation accrued at 3.07 hours per pay period to use when accrued
- Profit-sharing for employees in good standing
- Two Paid Floating Holidays
- Nine Paid Federal Holidays
- Paid Safe Sick Time accrued at 1 hour per 30 worked to use when accrued
- Instant Earnings Option
- 401(k) Retirement plan & discretionary company match
- Company-Paid Life Insurance
- Supplemental Life, Accident, Critical Illness, and Hospital benefits
- Short and Long-Term Disability
- Paid Parental Leave
- Flexible Spending Account
- Employee Assistance Program
- Pet Insurance
WHO WE ARE
Consumer Direct Care Network specializes in home and community-based services that assist older adults and individuals of all ages with disabilities and impairments to continue to live their lives independently in their own homes and communities. We provide coordinated service delivery in 14 states. Our services span from financial management services and support brokerage to traditional agency in-home care and caregiving to behavioral health. We have extensive experience with Medicaid, Medicare, private insurance, and with supporting people who pay for their own care.
Your opportunities within our network are endless, it’s not just a job, it’s a career… advance it with the Consumer Direct Care Network!
The Consumer Direct Care Network and its subsidiaries are an Equal Opportunity Employer and drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
In accordance with the Immigration and Reform Control Act (IRCA), you may only work at Consumer Direct Care Network if you are legally authorized to work in the United States. Consumer Direct Care Network does not provide visa sponsorship or STEM OPT extensions to employees.