Human Resources Associate

Role and Responsibilities:

Human Resources Duties

• Assists with the development and management of human resource (HR) policies and procedures
• Assists with identifying and managing training and development needs for all employees
• Conducts recruitment activities for potential employees including but not limited to utilizing online recruitment sites, screening candidates as well as performing initial screening interviews
• Conducts required onboarding duties for all new hires including all new hire documentation (e.g background checks, W-4, I-9, etc)
• Maintains all employee personnel files, ensuring they are up to date
• Conducts primary source verification of all licensed employees upon hire and annually thereafter
• Maintains all employee benefit eligibility, including administration on ADP and carrier enrollment sites
• Coordinates benefit new hire and open enrollment communication and meetings
• Acts as primary liaison between NMR and third-party HR Consultant

Credentialing Duties

• Acts as a resource to peer reviewers and staff regarding the peer reviewer credentialing process
• Ensures the confidentiality and secure storage of peer reviewer files, and provides retrieval of information as requested

Assists the in the development and updating of credentialing and peer reviewer policies and procedures, as requested

• Participates in various special projects, as necessary
• Participates in the orientation and training of new employees as needed
• Performs other related duties, as assigned
• Participates in the Quality Management Program
• Serves as an Ad Hoc member of the Quality Management Committee
• Presents HR issues to the QM Committee, as appropriate
• Participates in staff and/or client meetings and telephone conferences

Education, Training and Experience:

• Bachelor’s Degree
• Generalist HR experience
• Knowledge of the principles and practices of HR management
• Experience with the process of professional credentialing
• Experience with, and a high level of comfort in, communicating with physicians
• Excellent verbal, interpersonal, communication, organizational and customer service skills
• Above average computer skills in Microsoft Office applications
• Detail oriented

Physical Demands:

• Must be able to both speak clearly and hear, as frequent use of the telephone is required
• Must have sufficient close-vision capabilities and use of hands in order to perform computer tasks
• Must be able to sit for extended periods of time

Must be able to work under conditions of occasional stress in order to meet deadlines