Jobs in the United States

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Operations Analyst
Zausner Foods Corporation
Lena, IL
…concepts, practices, and procedures in processing and packaging operations is essential for this position. The position also involves generating performance tracking reports on a daily…
Added just now
LB
Sales Lead Rochester Marketplace
Lane Bryant Brands Opco LLC
Store 6690-Rochester Mktplc-LaneBryant-Rochester, MN
- $11.41 to $14.16 USD / hour
As a Sales Lead, you create an engaging environment for associates and customers. You partner with the Store Manager to execute daily action plans. Your leadership is critical to cultivate…
Added just now
Sales Lead, Battlefield Mall
Lane Bryant Brands Opco LLC
Store 6496-Battlefield-LaneBryant-Springfield, MO
As a Sales Lead, you create an engaging environment for associates and customers. You partner with the Store Manager to execute daily action plans. Your leadership is critical to cultivate…
Added just now
Sales Lead, Poyner Place
Lane Bryant Brands Opco LLC
Store 6215-Poyner Place-LaneBryant-Raleigh, NC
As a Sales Lead, you create an engaging environment for associates and customers. You partner with the Store Manager to execute daily action plans. Your leadership is critical to cultivate…
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Sales Lead (SLPT) -Lane Bryant Camp Creek
Lane Bryant Brands Opco LLC
Store 6036-Camp Creek Mktplc-LaneBryant-Atlanta, GA
As a Sales Lead, you create an engaging environment for associates and customers. You partner with the Store Manager to execute daily action plans. Your leadership is critical to cultivate…
Added just now
Sales Lead, Epps Bridge Center
Lane Bryant Brands Opco LLC
Store 4859-Epps Bridge Center-LaneBryant-Athens, GA
As a Sales Lead, you create an engaging environment for associates and customers. You partner with the Store Manager to execute daily action plans. Your leadership is critical to cultivate…
Added just now
Sales Lead, Greendale Centre
Lane Bryant Brands Opco LLC
Store 4776-Greendale Ctr-LaneBryant-Greenwood, IN
As a Sales Lead, you create an engaging environment for associates and customers. You partner with the Store Manager to execute daily action plans. Your leadership is critical to cultivate…
Added just now
LB
Sales Lead (SLPT) -Stonecreek TC
Lane Bryant Brands Opco LLC
Store 4597-Stone Creek Ctr-LaneBryant-Cincinnati, OH
- $11 to $14.92 USD / hour
As a Sales Lead, you create an engaging environment for associates and customers. You partner with the Store Manager to execute daily action plans. Your leadership is critical to cultivate…
Added just now
Sales Lead-Loft Outlet- Outlets of Des Moines
Premium Brands Opco LLC
Store 3107-Des Moines Outlets-ANN-Altoona, IA
…the associate experience. You'll collaborate with the Store Manager to become an expert on store functions, so you are ready to step in as manager when…
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Sales Lead-Ann Taylor Factory- Outlets of Des Moines
Premium Brands Opco LLC
Outlets at Des Moines-ANN-Altoona, IA
…the associate experience. You'll collaborate with the Store Manager to become an expert on store functions, so you are ready to step in as manager when…
Added just now
PB
Assistant Manager-ANN
Premium Brands Opco LLC
Store 1478-Woodbury Lakes Center-ANN-Woodbury, MN
- $16.2 to $19.45 USD / hour
As Assistant Manager, you support the customer experience and shape a strong store culture for associates. Your role as a store leader is an opportunity to nurture relationships with both…
Added just now
PB
Sales Lead-ANN
Premium Brands Opco LLC
Store 1478-Woodbury Lakes Center-ANN-Woodbury, MN
- $13.2 to $16.4 USD / hour
…the associate experience. You'll collaborate with the Store Manager to become an expert on store functions, so you are ready to step in as manager when…
Added just now
Store Manager, Williamsburg Outlet
Premium Brands Opco LLC
Store 1233-Williamsburg-ANN-Williamsburg, VA
As a Store Manager, you will lead the customer and associate experiences in your store. You are empowered to drive a profitable business by focusing on customer experience, operational…
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TT
Operations Manager, Plymouth
The Talbots LLC
MA-Plymouth, MA
- $19 to $23.75 USD / hour
Partner with the Manager to lead the team with ownership as it relates to all areas of operations.
Added just now
TT
Sales Manager
The Talbots LLC
Store 00037 Scarsdale NY-Scarsdale, NY
- $21 to $26.25 USD / hour
Added just now
Bakery Manager
Albertsons Companies
LEWISTOWN, MT · Lewistown, MT
…Join us for an exciting opportunity as a Bakery Department Manager, where quality, creativity, and customer service come…
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Real Estate Market Research Manager
Albertsons Companies
PHOENIX, AZ · Itasca, IL · Phoenix, AZ · Dallas, TX · Chicago, IL
We are seeking a talented and motivated Real Estate Market Research Manager to join our Real Estate team and contribute to decision support related to the management and expansion of the…
Added just now
Bakery Clerk
Albertsons Companies
SAN LEANDRO, CA · San Leandro, CA
The Bakery Clerk plays a key role in the day to day bakery operations. This position involves preparing dough, glazing pastries, and assisting with baking tasks from start to finish.…
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Assistant Store Director
Albertsons Companies
COLORADO SPRINGS, CO · Colorado Springs, CO
…insights and recommendations will play a key role in shaping our operations, directly influencing our store’s…
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Inventory Accounting Manager
Vaco LLC
La Mirada, CA
…costing, and reporting across multiple locations. The Inventory Manager will partner closely with Accounting and Operations while overseeing inventory transactions, cycle counts,…
Added just now
A
Senior Client Integration Manager
Aspirion
Columbus, GA
- $125,000 to $138,000 USD / year
The Senior Client Integrations Manager coordinates client upgrades to current Aspirion specifications and enhancements to inbound and outbound data exchanges across Aspirion’s revenue cycle…
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Automation Engineering Manager, Manufacturing M19
Ralliant
Hollister, CA · Hollister
As the Automation Engineering Manager, Manufacturing, you will lead and manage a team which will create, execute, and administrate automation and applications within the Manufacturing…
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Estimator
DeAngelis Diamond
Novi
Assemble and turnover project information to operations to run the job and collaborate with the project manager to ensure a successful project.
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Senior Sourcing Commodity Manager, Optics
Arista Networks
Santa Clara, CA
The Senior Sourcing Commodity Manager is responsible to strategically develop Optics commodity strategies for Arista in order to drive time to market, continuity of supply and meet cost…
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Senior Manager, Inspection and Maintenance - Sewer Operations - (26-SS-814000-152)
DC Water Candidate Experience
Washington, DC
The Senior Manager, Inspection & Maintenance – Sewer Operations plans, directs, and manages the operation and maintenance of all sanitary, storm and combined sewer systems and associated…

Guest Services Agent

United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

City, State:

Ocean City, Maryland

Primarily 3pm to 11pm. May be asked to work other shifts if needed

Title: Guest Service Agent

Location: Ocean City, Maryland

FLSA: Non-Exempt

Status: Full Time

Reports to: Front Office Manager

Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel’s front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.

Essential Functions and Duties:

Greet, register, and assign rooms to guests upon their arrival.
Verify guest credit and establish payment methods for accommodation.
Keep accurate records of room availability and guest accounts using property management systems.
Compute bills, collect payments, and make change for guests.
Perform basic bookkeeping tasks, such as balancing cash accounts.
Issue room keys and provide necessary instructions to bell attendants.
Review accounts and charges with guests during the check-out process.
Post charges for rooms, food, beverages, and services to ledgers manually or via computer systems.
Transmit and receive guest messages using telephones or switchboards.
Coordinate with housekeeping and maintenance staff to address guest-reported issues.
Make and confirm reservations for guests.
Answer inquiries about hotel services, nearby dining, shopping, and entertainment options.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Required Experience, Education, and Skills:

Previous experience in a hotel front desk or guest service role preferred.
Strong customer service and communication skills to interact effectively with guests and staff.
Proficiency in using property management systems and basic office software (e.g., Word, Excel).
Ability to handle cash transactions and perform basic bookkeeping tasks.
Excellent problem-solving abilities to resolve guest issues efficiently.
Strong organizational skills with attention to detail in managing guest reservations and records.
Ability to work independently and follow established hotel policies and procedures.

Work Environment:

Primarily indoor work within the hotel’s front desk and lobby areas.
Requires standing and walking for long periods throughout the shift.
Must be able to lift and carry up to 10 lbs. occasionally (e.g., ledgers, small office supplies).
Flexible schedule required, including availability for evening, weekend, and holiday shifts.
Frequent use of a computer and telephone, interacting with guests and team members.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.

Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.

All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2026-11-03 Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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More about this job

Skills

Take payments for bills
Bookkeeping
Housekeeping
Front Desk
Customer service
Communication skills
Office software
Microsoft Word
Microsoft Excel
Problem solving
Organizational skills
Attention to detail
Work independently

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