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Added 1 min ago
CC
Assistant Manager
Caribou Coffee Operating Company, Inc.
Shakopee, MN
- $16.52 to $27.53 USD / hour
Position Overview: The Assistant General Manager (AGM) is a GROWTH role intended to develop future leaders to think strategically about the store and globally about the future of the…
Added 1 min ago
CC
Assistant Manager
Caribou Coffee Operating Company, Inc.
Eden Prairie, MN
- $16.52 to $27.53 USD / hour
Position Overview: The Assistant General Manager (AGM) is a GROWTH role intended to develop future leaders to think strategically about the store and globally about the future of the…
Added 1 min ago
CC
Assistant General Manager
Caribou Coffee Operating Company, Inc.
Eden Prairie, MN
- $16.52 to $27.53 USD / hour
Position Overview: The Assistant General Manager (AGM) is a GROWTH role intended to develop future leaders to think strategically about the store and globally about the future of the…
Added 1 min ago
District Manager - Jared Jewelers - NC & SC Area
Sterling Inc
Raleigh, NC · Asheville, NC · Cary, NC · Charlotte, NC · Concord, NC · Durham, NC · Greensboro, NC · Pineville, NC · Mebane, NC · Winston-Salem, NC · Columbia, SC · Myrtle Beach, SC · Greenville, SC
District Manager - Jared Jewelers - Located in the NC & SC Area
Added 2 mins ago
Customer Success Manager - Enterprise
Fortive
Remote, United States
The Customer Success Manager (CSM) Enterprise plays a key role in ensuring long-term customer satisfaction and retention at strategic, critical enterprise accounts partnering with the EBDM…
Added 3 mins ago
Nurse Manager II, Hospital
Kaiser Permanente
San Jose, CA
…locations; delegating tasks related to the investigation and resolution of patient/family/member concerns regarding patient care and services; facilitating collaboration with physicians,…
Added 7 mins ago
Sr. Technical Program Manager
Sony Interactive Entertainment (SIE)
San Diego, CA
The Senior Technical Project Manager is responsible for leading the planning and delivery of large, complex, and high-impact technical programs and cross-functional initiatives across SIE’s…
Added 9 mins ago
N
Assistant Store Manager - Nike Folsom
Nike
Folsom, CA
- $70,700 to $106,100 USD / year
Behind every great team is a great coach. That’s why when you join us as an Assistant Store Manager, we refer to you as an Assistant Head Coach.
Added 13 mins ago
Distinguished Engineer
The Elevance Health Companies, Inc.
United States
…metrics, ontologies, knowledge graphs, entity relationships and resolution, and reusable knowledge representations that connect enterprise data to AI. Familiarity with RDF/OWL, SPARQL,…
Added 16 mins ago
Export Supervisor
Hankyu Hanshin Express usa Inc
Jamaica, NY
…parties, supports workload planning, and assists the Branch Manager with process improvement and team development. Depending on the branches to which the employee is assigned,…
Added 27 mins ago
GW
Community Manager - Cooper George
GREP Washington LLC
Spokane, WA
- $27 to $34 USD / hour
Cooper George has an immediate opening for an experienced Community Manager! Our team members are high performers that care about customer service and exceed expectations. The Community…
Added 27 mins ago
Community Manager - 1600 Glenarm
Greystar Management Services, LLC
Denver, CO
Excellent communication, conflict resolution, and customer service skills.
Added 27 mins ago
Community Manager - Middlesex County, NJ
Greystar Management Services, LLC
Madison, NJ
Excellent communication, conflict resolution, and customer service skills.
Added 27 mins ago
Program Manager
OPARC
Rancho Cucamonga, CA
The Program Manager of a Licensed Day Program is responsible for ensuring a safe and supportive environment for participants and staff. This role is overseeing on-site and community…
Added 27 mins ago
Supervisor Patient Access
INTEGRIS Health
OK
Provides resolution to routine and complex patient access and account issues, responds to questions on reimbursement, serves as a systems expert for patient access specialists, including…
Added 32 mins ago
MA
Senior Branch Manager - Delaware Hertel Branch
Manufacturers and Traders Trust Co
Buffalo, NY
- $89,600 to $149,300 USD / year
…understand available resources and guiding them through recovery and resolution…
Added 35 mins ago
Join our Civil General Foreman (Solar EPC) Talent Community Today! (Primoris Renewable Energy)
Primoris Renewable Energy
United States
Strong communication and conflict resolution skills
Added 36 mins ago
H
Branch Manager II
Hertz
San Diego, CA
- $75,000 USD / year
The Branch Manager II represents all Hertz Global brands to our customers, community leaders, business partners, vendors and government entities. This position is primarily responsible for…
Added 37 mins ago
CTIO - Platform Support Operations Manager - Manager
PwC US Group LLP
NY · Raleigh, NC · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Columbia, SC · Columbus, OH · Dallas, TX · Rochester, NY · Rosemont, IL · Boston, MA · St. Louis, MO · Salt Lake City, UT · San Antonio, TX · Seattle, WA · Spartanburg, SC · Albany, NY · Stamford, CT · Tampa, FL · Atlanta, GA · Toledo, OH · Tulsa, OK · Washington, DC · Denver, CO · Des Moines, IA · Detroit, MI · Boca Raton, FL · Buffalo, NY · Florham Park, NJ · Fort Worth, TX · Greensboro, NC · Hartford, CT · Houston, TX · Grand Rapids, MI · Kansas City, MO · Las Vegas, NV · Little Rock, AR · Louisville, KY · Birmingham, AL · Fayetteville, AR · Melville, NY · Miami, FL · Milwaukee, WI · Minneapolis, MN · Montpelier, VT · Nashville, TN · New Orleans, LA · Philadelphia, PA · Phoenix, AZ · Pittsburgh, PA · Portland, OR
As a Platform Support Operations Manager you will oversee infrastructure support operations within our DevSecOps practice, guiding the delivery of secure software and application services…
Added 38 mins ago
Associate Manager Medical Imaging MRI
Banner Health Corporate
United States
2. Demonstrates effective communication skills, problem solving, critical thinking and conflict resolution in the supervision of the department, keeping the appropriate people informed.…
Added 39 mins ago
Senior Practice Manager Gastroenterology
Banner Medical Group
United States
As a Senior Practice Manager for Gastroenterology, you will have the opportunity to combine your love of patient care with your ability to rally and motivate a team. You play a critical…
Added 42 mins ago
Digital Product Manager
CGCG-US CG Companies Global-US
United States
“I can succeed as a Digital Product Manager at Capital Group.”
Added 45 mins ago
KC
IT Partner Success Specialist
KELLEY CREATE
Medford, OR
- $45,000 to $65,000 USD / year
Job Title: Partner Success Specialist (PSS) / Technical Account Manager
Added 45 mins ago
Senior Product Manager, Health and Telemetry
Ford
Dearborn, MI · Dearborn
The Ford Energy Digital Product team is seeking a Sr. Product Manager to lead our telemetry and battery health software. In this role, you'll define the roadmap for the products that…
Added 45 mins ago
HG
Recreation Director
Hilton Grand Vacations
Waikoloa, HI
- $66,500 to $85,500 USD / year
…activities, the children's club and fitness center. The Recreation Manager operates with substantial latitude in the supervision of the overall recreation program. Complies with all state…

General Liability Manager

Commerce, CA, United States

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Job details

Posting language: English
Posted: Sep 18, 2026

Original job description

SUMMARY The primary role of the Claims Manager, General Liability is to manage and support the company’s claims management programs and processes, including management of the work of the third-party claims’ administrators and related claims consultants.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned or required:

This position is responsible for investigating, evaluating, reserving, negotiating and resolving assigned General Liability Bodily Injury, Property Damage and Subrogation claims.
Provides quality claim handling throughout the claim life cycle (customer contacts, coverage/CRT, investigation, evaluation, reserving, litigation management, negotiation, resolution and subrogation) including maintaining full compliance with internal and external quality standards and state specific regulations.
Provides consulting and training resources and serves as a contact and technical resource to the field and our business partners.
Provides quality customer service and ensures file quality and timely liability analysis.
Directly investigates each claim through prompt and strategically-appropriate contact with appropriate parties such as store employees, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential
Interview witnesses and stakeholders; take necessary statements, as strategically appropriate.
Actively engages in the identification, selection and direction of appropriate internal and/or external resources for specific activities required to effectively evaluate claims, such as, nurse consultants, social media checks, SIU investigators, medical canvas and other experts.
Verifies the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damage documentation.
Maintains claim files and documents claim file activities in accordance with established procedures.
Utilizes diary management system to ensure that all claims are handled timely.
Establishes and maintains proper indemnity and expense reserves.
Recommends appropriate cases for discussion at roundtable.
Attends and/or present at roundtables/ authority discussions for collaboration of technical expertise resulting in improved payout on indemnity and expense.
Actively and enthusiastically shares experience and knowledge of creative resolution techniques to improve the claim results of others
Applies the Company's claim quality management protocols and Best Practices to all claims; documents the rationale for any departure from applicable protocols with or without assistance
Develops and employ creative resolution strategies.
Responsible for prompt and proper disposition of all claims within delegated authority.
Negotiates disposition of claims with claimants.
Recognizes and implements alternate means of resolution.
Manages and oversees In-house/attorney represented and litigated claims
Develops litigation plan with staff or panel counsel, including discovery and legal expenses, to assure effective resolution and to satisfy customers
Applies litigation management through the selection of counsel, evaluation and direction of claim and litigation strategy.
Tracks and controls legal expenses to assure cost-effective resolution.
Attends depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed
Represents the company as a technical resource, attends legal proceedings as needed, acts within established professional guidelines as well as applicable state laws
Actively provides mentoring and coaching to less experienced staff to increase the technical expertise and improve bench strength.
Shares accountability with business partners to achieve and sustain quality results.
Evaluates all claims for recovery potential; directly handles recovery efforts and/or engages and directs company resources for recovery efforts
Responsible for oversight and management of all claims management processes – settlement of claims, claims reporting, claims activity management, claim investigation and resolution.
Interfaces regularly with third party claims administrators and insurance carriers’ claim teams to ensure that the claims management processes operate efficiently and effectively.Works with the third-party administrator to ensure that they maintain compliance with all required claims handling instructions, regulations, and laws.
Provides relevant internal and external reporting of claims data to operating, financial and executive management.
Supports internal budgeting and accounting processes related to claims to ensure that the company’s claims related expense payments and balance sheet accruals are timely and accurate.
Provides support to the actuarial claims’ valuation process on an ad hoc basis to support explanations about changes in claims values.
Leverages data analytics to facilitate optimal outcomes.
Perform other duties as assigned

SUPERVISORY RESPONSIBILITIES

Directly supervises third party vendors that assist with claims handling. Carries out supervisory responsibilities in accordance with the organization's policies, procedures, and applicable laws. Responsibilities include interviewing and training the third-party administrator employees; assigning claims and directing work; reviewing the performance of the claim’s adjusters, addressing complaints, and resolving problems.

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More about this job

Skills

Litigation
Negotiation
Regulatory compliance
Customer service
Law enforcement
Documentation
Collaboration
Quality assurance procedures
Satisfy customers
Coaching
Reporting
Budget management
Accounting department processes
Data analysis

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