Position: Development and Operations Associate Reports to: Executive Director/Chief Development Officer Department: NCPDP Foundation Salary Range: $55,000–$75,000 annually FLSA Status: Full-time; exempt
Work Arrangement:
To be determined in accordance with NCPDP Foundation workplace practices. The NCPDP Foundation is committed to an inclusive workplace and encourages qualified candidates with diverse backgrounds and experiences to apply. Position Summary About the Position The Development and Operations Associate advances the NCPDP Foundation’s mission through fundraising campaign execution, prospect research, donor stewardship, sponsorship development, and accurate donor-data management. Working with the Executive Director/Chief Development Officer, this position coordinates outreach, communications, events, and follow-up that strengthen relationships with donors, sponsors, volunteers, and industry partners. The role also provides essential grant, governance, and operational support for the Foundation’s work to fund research that strengthens healthcare interoperability, patient safety, access to care, and the role of pharmacists. Primary Duties and Responsibilities Fundraising, Prospect Research, and Donor Stewardship (40%)
- Support fundraising campaigns from planning through follow-up, coordinating timelines, outreach lists, donor communications, promotional materials, and progress tracking.
- Conduct prospect research as assigned and prepare donor, sponsor, and partner background information to support outreach and meeting preparation.
- Coordinate donor stewardship, renewals, acknowledgments, tax receipts, recognition, and follow-up; track pledges, contributions, commitments, and engagement activity.
- Maintain accurate donor, prospect, sponsor, and partner records in the constituent relationship management (CRM) system, protecting confidential information and following data-handling procedures.
- Process contributions, sponsorships, and tribute gifts; reconcile gift records and supporting documentation with Finance and NCPDP staff.
- Produce segmented outreach lists, donor reports, and campaign dashboards to inform fundraising decisions and stewardship.
- Build and maintain online giving forms, campaign pages, and related digital fundraising tools.
Sponsorships, Events, and Development Communications (30%)
- Support sponsorship development, outreach, benefit fulfillment, recognition, and follow-up in coordination with the Executive Director / Chief Development Officer.
- Coordinate fundraising, stewardship, and awareness events, including the annual Denim & Diamonds event, educational sessions, and NCPDP-related activities.
- Manage event project plans, timelines, budgets, vendors, registration and payment systems, attendee communications, and run-of-show materials with appropriate NCPDP staff.
- Partner with communications staff to draft and proofread appeals, invitations, presentations, website updates, social media posts, and impact stories that convey the Foundation’s mission and encourage participation.
- Coordinate volunteers, provide on-site support, and maintain post-event records and follow-up to deliver a professional, welcoming experience for donors and stakeholders.
Foundation Operations and Program Support (30%)
- Maintain an integrated Foundation calendar, work plans, contact lists, files, and action-item logs; coordinate meetings, correspondence, and priority follow-up for the Executive Director / Chief Development Officer.
- Support grant administration from application intake and review through awards, agreements, payment tracking, grantee reporting, and closeout; coordinate applicant, reviewer, and grantee communications.
- Coordinate Board and committee schedules, agendas, Board books, reports, resolutions, minutes, and follow-up; maintain governance records and support member onboarding and orientation.
- Support budget tracking, invoices, expense documentation, grant disbursement records, and routine financial reporting; maintain documentation for audits, compliance reviews, and Board oversight.
- Coordinate with NCPDP finance, communications, legal, technology, and administrative staff; improve shared processes, templates, and use of technology.
- Respond promptly and professionally to stakeholder inquiries and provide administrative support for special projects.
Position Requirements Experience and Qualifications
- Bachelor’s degree or an equivalent combination of education and relevant experience.
- At least three years of experience in nonprofit development, fundraising operations, association or foundation management, program coordination, administrative support, or a related field; direct fundraising experience is strongly preferred.
- Experience supporting fundraising campaigns, prospect research, donor stewardship, sponsorship activities, or donor engagement, with strong relationship-building and follow-up skills.
- Accuracy in gift processing, financial workflows, and donor recordkeeping; ability to use CRM data, segmented lists, and reports to support development activities. Familiarity with Bloomerang and Blackbaud is preferred.
- Excellent writing, proofreading, verbal, and interpersonal skills, including the ability to prepare clear donor-facing communications and mission-focused materials.
- Strong project management, organization, and attention to detail; ability to manage competing deadlines, work proactively with limited supervision, and follow through reliably.
- Proficiency with Microsoft 365, including Word, Excel, PowerPoint, Outlook, Teams, and SharePoint; experience with event registration, email marketing, online giving, or content management systems is helpful.
- Sound judgment, ethical conduct, and discretion with confidential donor, financial, and organizational information; a service-oriented, adaptable approach to collaboration with staff, Board members, volunteers, donors, sponsors, vendors, and grantees.
- Experience supporting Boards, committees, grants, events, or financial administration is preferred, as is an interest in healthcare, pharmacy, health information technology, research, or nonprofit philanthropy.
- Ability to travel occasionally and work limited evening or weekend hours for events, as needed.
Success in the Role Success will be reflected in well-executed fundraising campaigns, timely prospect and donor follow-up, fulfilled sponsorship commitments, accurate gift and CRM records, effective development communications, and well-coordinated events. Reliable grant administration, Board support, and financial documentation will sustain these development activities and consistent collaboration across Foundation and NCPDP teams.
Compensation
The annual salary range for this full-time position is $55,000–$75,000. Placement within the range will be based on relevant experience, qualifications, and internal compensation considerations. Benefits and other terms of employment will be provided in accordance with applicable NCPDP Foundation policies.