Jobs in the United States

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Added 11 mins ago
Chief Enterprise Architect - EUC
NTT DATA Services
Richmond, VA
The Chief Enterprise Architect owns the architecture of the customer's End User Computing service program. The role maintains the architectural vision and integrity of the offering, makes…
Added 15 mins ago
Service Strategy Senior Manager - Consumer
Deloitte
Stamford, CT · Hartford, CT
The Service Strategy Senior Manager is a client-facing consulting leader responsible for delivering high-impact service strategy engagements across digital self-service, contact center,…
Added 15 mins ago
Senior Product Owner, Clinical
Humana
Hartford, CT
The Senior Product Owner is a member of the Utilization Management Web team responsible for defining requirements, IT needs, and user stories while also prioritizing the Team Backlog to…
Added 19 mins ago
People Operations - Talent Acquisition Specialist
CNA Analysis and Solutions
Arlington, VA
Experience: Must have a minimum of 8 years of experience in professional level recruiting · Must have demonstrated success in human resources and capability performing full life-cycle recruiting
Added 19 mins ago
Senior Account Manager
CBX Solutions
Richmond, VA · Fredericksburg, VA · Charlottesville, VA · Williamsburg, VA
The Senior Account Manager works with prospects to develop a deep understanding of their needs and translate those needs into product requirements that satisfy their demands. This position…
Added 19 mins ago
Indirect Tax Manager
CBX Solutions
Winston-Salem, NC
Communicate complex tax matters effectively to senior management and other stakeholders.
Added 19 mins ago
Senior Project Manager
CBX Solutions
Charleston, SC · Summerville, SC
The Senior Project Manager works closely with sales and detailing to meet customer needs on each active project: participates in problem resolution for jobs by skillfully gathering and…
Added 19 mins ago
Senior Account Manager
CBX Solutions
Fountain Valley, CA
We are currently recruiting for a Senior Account Manager at Blue Violet Networks in Fountain Valley, CA who will be focused on Physical Security and Division 28 products and services. The…
Added 19 mins ago
L
Engineering Design Manager
Listings
Remote, United States
- $100,000 to $130,000 USD / year
The Senior A&E Manager leads Centerline’s Distributed Antenna System (DAS) design practice - both indoor (iDAS) and outdoor (oDAS) - while managing the full lifecycle of Engineering…
Added 19 mins ago
Project Manager (Traveling) - MEP
Cerris Systems
Bowling Green, OH · Indianapolis, IN
Provide overall management for a project or assist senior management on projects. Manage a field staff, contract documents, subcontractor performance, vendor compliance, budgets, costs,…
Added 19 mins ago
Project Manager - MEP
Cerris Systems
Des Moines, IA
Provide overall management for a project or assist senior management on projects. Manage a field staff, contract documents, subcontractor performance, vendor compliance, budgets, costs,…
Added 19 mins ago
Senior Project Manager - Power
Cerris Systems
Kansas City, MO
Overall responsibility for project management. Manage staff, contract documents, subcontractor performance, vendor compliance, budgets, costs, safety, profitability, and statutory and legal…
Added 19 mins ago
Senior Project Manager - MEP
Cerris Systems
El Paso, TX
Overall responsibility for project management. Manage a staff, contract documents, subcontractor performance, vendor compliance, budgets, costs, safety, profitability, and statutory and…
Added 19 mins ago
Senior Project Manager - Electrical
Cerris Systems
Omaha, NE
Overall responsibility for project management. Manage a staff, contract documents, subcontractor performance, vendor compliance, budgets, costs, safety, profitability, and statutory and…
Added 19 mins ago
Project Manager - Electrical
Cerris Systems
Omaha, NE
Provide overall management for a project or assist senior management on projects. Manage a field staff, contract documents, subcontractor performance, vendor compliance, budgets, costs,…
Added 19 mins ago
Senior Project Manager - MEP
Cerris Systems
Mesa, AZ
Overall responsibility for project management. Manage a staff, contract documents, subcontractor performance, vendor compliance, budgets, costs, safety, profitability, and statutory and…
Added 19 mins ago
Project Manager (Traveling) - MEP
Cerris Systems
Columbus, OH
Provide overall management for a project or assist senior management on projects. Manage a field staff, contract documents, subcontractor performance, vendor compliance, budgets, costs,…
Added 19 mins ago
Project Manager (Traveling) - MEP
Cerris Systems
Kansas City, MO
Provide overall management for a project or assist senior management on projects. Manage a field staff, contract documents, subcontractor performance, vendor compliance, budgets, costs,…
Added 19 mins ago
Senior Project Manager - MEP
Cerris Systems
Las Vegas, NV
Overall responsibility for project management. Manage a staff, contract documents, subcontractor performance, vendor compliance, budgets, costs, safety, profitability, and statutory and…
Added 19 mins ago
Senior Project Manager (Traveling) - MEP
Cerris Systems
Pecos, TX · Fort Stockton, TX · Albuquerque, NM · Lubbock, TX · Carlsbad, NM
Overall responsibility for project management. Manage a staff, contract documents, subcontractor performance, vendor compliance, budgets, costs, safety, profitability, and statutory and…
Added 19 mins ago
Project Manager - MEP
Cerris Systems
Amarillo, TX
Provide overall management for a project or assist senior management on projects. Manage a field staff, contract documents, subcontractor performance, vendor compliance, budgets, costs,…
Added 19 mins ago
Project Manager - MEP
Cerris Systems
Mesa, AZ
Provide overall management for a project or assist senior management on projects. Manage a field staff, contract documents, subcontractor performance, vendor compliance, budgets, costs,…
Added 19 mins ago
Project Manager - MEP
Cerris Systems
Omaha, NE
Provide overall management for a project or assist senior management on projects. Manage a field staff, contract documents, subcontractor performance, vendor compliance, budgets, costs,…
Added 19 mins ago
Senior Project Manager - MEP
Cerris Systems
Omaha, NE
Overall responsibility for project management. Manage a staff, contract documents, subcontractor performance, vendor compliance, budgets, costs, safety, profitability, and statutory and…
Added 19 mins ago
Project Manager - MEP
Cerris Systems
Las Vegas, NV
Provide overall management for a project or assist senior management on projects. Manage a field staff, contract documents, subcontractor performance, vendor compliance, budgets, costs,…

Field Service Supervisor

Arlington, VA, United States

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Job details

Posting language: English

Original job description

POSITION OVERVIEW AND PRIMARY DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS)

The Field Service Supervisor (FSS) oversees the execution of all IMAP team visits for their assigned teams, and assists in all technical matters related to the IMAP contract, according to their technical background and expertise. This includes communicating with all technicians on assigned teams regarding any questions or issues encountered during each visit, communicating with the COR regarding SOW issues or adjustments, and communicating with the Operations and Logistics groups to resolve any scheduling or logistical issues. The position requires extensive knowledge and experience with technical work, equipment maintenance, regulations, and safety.

Primary/Major Duties and Responsibilities (Essential Functions):

Assist Deputy Program Administrator (DPA), Maintenance Manager (MM) and Senior Service Managers (SSM) in developing, refining, and enforcing requirements for all contractual SOWs, SOPs, and safety procedures
Assist Operations Team in resolving all conflicts or issues that arise while scheduling and coordinating visits for all assigned IMAP teams
Responsible for the performance of assigned IMAP teams during each visit, ensuring that the SOW is completed in accordance with the contract, and in a professional manner
Communicate regularly with assigned IMAP technicians to share feedback, expectations, program updates, and program best practices
Ensure that assigned IMAP Technicians have all necessary documents and information before arrival to Posts, such as previous Service Reports (SR) and details of any corrective maintenance work requested prior to the visit
Review Weekly Status Reports created by each team, to verify that the team is not deviating from their approved SOW, and managing their time appropriately
Prepare cost and labor estimates for corrective maintenance work by working with Government representatives, IMAP Technicians, Post personnel, and any available proposals, blueprints, technical specifications, and related documents
Propose Preventative and Corrective Maintenance SOW changes for each visit, as identified by assigned IMAP teams, for Government approval
Review and edit Service Reports (SR) for each visit completed by assigned IMAP teams, to verify accuracy, clarity, and completeness of all information
Review completed equipment PM checklists for each visit completed by assigned IMAP teams to ensure they are detailed, legible, complete, and that all information about work completed is included in the associated visit’s SR
Edit and clarify Bills of Material (BOM) included in SR for each visit completed by assigned IMAP teams
Coordinate with the IMAP Logistics team to identify and procure parts and materials related to assigned team visits or emergency response visits requested by OBO
Coordinate with the Logistics Manager to ensure that all deployed technicians have required tools, equipment, and PPE required to complete their assigned SOW
Review and approve Deltek Timesheets for all technicians on assigned IMAP Teams
Work with DPA, MM, and TSMs to advise OBO, Facility Managers, and deployed IMAP technicians in all matters pertaining to SOW for assigned IMAP teams
Review technical data, SOW updates, and summaries from assigned IMAP teams for accuracy and clarity.
Support IMAP Data Entry Specialists to document IMAP work in client’s computerized maintenance management software (Global Maintenance Management System - GMMS)
Travel to overseas work locations periodically for the purposes of Quality Assurance (QA) oversight over all assigned IMAP teams
Complete necessary inspection reports and documentation required to support findings during QA Visits
Work with DPM, MM, and SSMs to create and update standardized maintenance checklists and procedures for assigned IMAP teams, as necessary
Identify unsatisfactory trends or repetitive discrepancies and present clear, concise, and appropriate recommendations to improve workflow or techniques that will enhance efficiency, quality, and safety
Manage and give feedback to technicians on assigned IMAP teams to improve performance and quality of field work, including administering discipline, when necessary
Maintain working knowledge of latest applicable technical codes and regulations, to ensure work completed by all assigned IMAP teams is in compliance
Work with DPM and SSM to interview and vet all prospective technicians for assigned IMAP teams identified by IMAP Recruiters

Deliverables may include:

Trip Completion Reports
Timesheet Review and Approval
Complete and accurate Bill of Materials (BOM)
Performance Evaluations for Assigned Technicians
Quality Inspection Reports for any QA Visits

REQUIRED QUALIFICATIONS AND EXPERIENCE

Active Secret Clearance; TS Clearance preferred
Have a Bachelor's degree in an electrical field from an accredited college or university AND a minimum of 3 years' experience in electrical design or renovation, OR
Have an Associate's degree in an electrical field from an accredited college or university AND a minimum of 5 years' experience in electrical design or renovation, OR
A Master Electrician's license AND 7 years' experience in electrical design or renovation, OR
A Jouneyman's Electrician's license AND 10 years' experience in electrical design or renovation

PREFERRED SKILLS

Must have experience with Microsoft Office Suite
Excellent oral and written communication skills
Experience with handling multiple concurrent workflows and meeting competing deadlines that may require quick turnaround
Must have the physical ability to periodically travel overseas
Must be able to work on ladders, access rooftops and other hard to reach area, and be able to lift and carry materials and tools in excess of 25 lbs
Must be familiar with the requirements outlined by organizations associated with assigned IMAP teams, such as ASHRAE, ISA (111), OSHA, NFPA 70 (E), NEMA, and other safety regulations

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Jobs in the United States