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Product Manager - Acquisition Recruiting Onboarding Platform - Vice President
JPMC page
Jersey City, NJ · Brooklyn, NY
As a Senior Product Manager, you will own product strategy, roadmap, and delivery for capabilities that connect data and workflows across third-party SaaS products and internally built…
Added just now
Safety Trainer
Summit LLC
Antioch, TN
Participate in the development and administration of customer safety awareness programs, and company-sponsored safety programs.
Added just now
Product Solutions Manager - Employee Experience, Vice President
JPMC page
Jersey City, NJ
As a Product Solutions Manager in the Employee Experience team, you will act as a bridge between our customers and Product teams, developing a deep understanding of recruiter, hiring…
Added 1 min ago
Quote Solutions Manager
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Greenspoint, TX · Greenwood, IN · Richmond, VA
The Quote Support Manager leads a team of approximately 10–12 Quote Specialists (Tier 1–3) responsible for delivering fast, accurate, and complete aftermarket quotes across parts and…
Added 1 min ago
Compound Supervisor
IPEX USA LLC
United States
…performance, you will help shape team culture, support employee development, and contribute to building a high-performing workforce focused on continuous…
Added 1 min ago
Help Desk Representative
RFCUNY Research Foundation of the City University of New York
NY
…Services (ACS) to provide foundational and continuous professional development learning for child welfare and juvenile justice direct service staff and supervisors through ACS’s Office of…
Added 2 mins ago
Environmental Services Associate Evenings
Trinity Health
WEST DES MOINES, IA
Evening Shift · Must possess the ability to comply with Trinity Health policies and procedures
Added 2 mins ago
Environmental Services Associate Days
Trinity Health
WEST DES MOINES, IA
Must possess the ability to comply with Trinity Health policies and procedures
Added 2 mins ago
Environmental Services Associate Nights
Trinity Health
WEST DES MOINES, IA
Must possess the ability to comply with Trinity Health policies and procedures
Added 2 mins ago
Environmental Services Associate Days
Trinity Health
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Must possess the ability to comply with Trinity Health policies and procedures
Added 2 mins ago
Environmental Services Associate Evenings
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Evening Shift · Must possess the ability to comply with Trinity Health policies and procedures
Added 3 mins ago
Controller, MAP
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…Inventory and asset stewardship; Team leadership and talent…
Added 4 mins ago
Senior MMS Application Developer - Markets & UI
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…resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow’s energy challenges while learning new skills and growing your…
Added 4 mins ago
TS
Traffic Safety Program Manager
Tallahassee State College
United States
- $53,000 USD / year
Applicant must have a valid Driver License
Added 6 mins ago
Team Member Engagement Coordinator
Team Member Services
United States
…programs and events in collaboration with the Director and Manager. This role actively participates in outstanding consumer service and maintains respectful…
Added 6 mins ago
IT Manager - Infrastructure Operations + Automation
OhioHealth Corporation
WORK AT HOME, OH
OhioHealth seeks an IT Manager, IOC plus Automation to lead 24x7 infrastructure visibility, event management, observability, automation, and service reliability across clinical and business…
Added 7 mins ago
Supervisor, Value Add
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High-Growth Opportunities – We invest in your success with training and development
Added 7 mins ago
Operations Manager
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Remote, United States
Manager, Remote-Based (Approximately 25% Travel)
Added 7 mins ago
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Staff Development: collaborate with your Manager on creating and executing plans that improve staff engagement, retention, performance, and Diversity, Equity, Inclusion and Belonging…
Added 7 mins ago
Pharmacist Lead- BioPlus
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Lake Mary, FL · Costa Mesa, CA · Walnut Creek, CA · Los Angeles, CA · Atlanta, GA · Indianapolis, IN · Woodbridge Township, NJ · Las Vegas, NV · Mason, OH · Norfolk, VA
·Lead the development, implementation, and oversight of clinical programs that improve patient outcomes, medication adherence, and quality performance.
Added 7 mins ago
Manager Pharmacy Clinical Operations
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Atlanta, GA · Mason, OH
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least…
Added 9 mins ago
KERING EYEWEAR Events Specialist (Italian speaker)
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Support the direct manager in planning and executing all corporate and sales events
Added 10 mins ago
Quality Assurance Coordinator - Houston, USA
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…solutions to elevate safety, skills, and competence across a global workforce in safety critical industries. Through technology and innovation, the organisation will develop pioneering…
Added 10 mins ago
Beverage Manager - Dallas Arboretum and Botanical Gardens
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Added 11 mins ago
Entry-Level Geotechnical Engineer
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…this position you will assist the Project Engineer / Project Manager and participate in execution of field investigation and construction projects. The Staff Engineer will also assist with…

Field Service Manager - West Coast

United States

Apply on career5.successfactors.eu

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Job details

Posting language: English

Original job description

Your role

Bring your curiosity to work as our next [[title]]. You will be part of our Service team reporting to the Regional Operations Manager. In this role, your mission is to lead and grow North America's Field Service operations by ensuring the successful delivery, installation, maintenance, and support of all Atlas Copco equipment, while providing strategic direction to field service personnel, serving as the primary customer service interface, and delivering exceptional service experiences that meet customer agreements and drive business growth. You will contribute directly to how we create high‑quality products and solutions for our customers.

Lead North America Field Service operations, ensuring safe, efficient, and high-quality service delivery.
Manage service contracts, budgets, and profitability to achieve business objectives.
Lead, develop, and support a high-performing Field Service team through staffing, training, and performance management.
Build strong customer relationships, identify growth opportunities, and drive service business expansion.
Ensure compliance with safety, quality, and regulatory standards across all service activities.
Oversee resource planning, scheduling, inventory management, and operational performance reporting.

Your day-to-day

Lead and promote a culture of safety by ensuring compliance with company safety policies, procedures, and incident prevention initiatives.
Coordinate technician scheduling and resource allocation in partnership with Service Coordinators to meet customer needs and maximize workforce utilization.
Oversee the execution of field service activities, including equipment commissioning, maintenance, troubleshooting, and repair, ensuring high-quality service delivery.
Serve as the primary escalation point for service-related issues, driving timely resolution and maintaining strong customer relationships.
Monitor service performance, work-in-progress activity, warranty claims, productivity, and work order completion to support operational and financial goals.
Coach, mentor, and develop service technicians through training, performance feedback, and continuous improvement initiatives to build a high-performing team.

Your skills and experience

Bachelor’s degree in Mechanical, Electrical, or related Engineering discipline; advanced business degree preferred.
10+ years of experience in field service, maintenance, technical support, or industrial equipment operations, including direct customer interaction.
5+ years of leadership experience managing technical service teams in a fast-paced industrial environment.
Proven ability to drive operational performance, execute business plans, and grow service revenue.
Strong communication, customer relationship management, and presentation skills.
Experience with industrial vacuum systems, VSD drives, PLCs, and control systems; knowledge of Atlas Copco vacuum controls and Elektronikon is highly preferred.
Ability to manage multiple priorities while maintaining a strong focus on safety, customer satisfaction, and business results.
English proficiency required; Spanish and/or French language skills are a plus.

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

Your compensation and benefits

At Atlas Copco Group, we are committed to fair and equitable compensation. Compensation is determined based on the position and its responsibilities, without regard to gender, race, ethnicity, religion, physical ability, sexual orientation, marital status, or any other protected characteristic. Our compensation offering is designed to be locally relevant, competitive, and aligned with the expectations of current and future talent.

Beyond compensation, we believe that a rewarding career is about having opportunities to learn, grow, contribute, and develop in an environment built on trust, collaboration, and continuous improvement. At Atlas Copco Group, we support our people in building long-term careers while making a meaningful impact through their work.

Your job location

This role is fully remote, enabling you to work from anywhere in our western territory within the United States (WA,OR,CA,NV,ID,MT,WY,UT,AZ,CO,NM,TX) . We value results over location and provide the tools and support you need to succeed from any location. You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.

Why it is great to work with us

Your career grows through your skills, your curiosity, and the people you work with. You join a global network where we learn from each other and share knowledge openly. We focus on long‑term development and encourage you to explore new ideas that help us move forward. Innovation is part of how we think and act – we test, improve, and use what we learn to create solutions that matter. You can make a meaningful impact by contributing with your insights and taking ownership of your work, supported by flexible ways of working and leaders who empower you.

Application process

Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us. If you have questions during the process or need support, please contact us:

Talent Acquisition: [[recruiterName]]

#UWK

Apply on career5.successfactors.eu

More about this job

Skills

Customer service
Performance management
Customer relations
Regulatory compliance
Scheduling
Inventory management
Reporting
Troubleshooting
Monitor customer service
Process improvement
Technical support
Leadership
Communication skills
Presentation skills
Control systems

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Work requirements

Jobs in the United States