Jobs in the United States

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Senior Manager, Federal IDR
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…ensuring their work creates meaningful impact for members and the community we…
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Customer Success Manager
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Customer Success Manager
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Client Service Monitor
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2027 Community Branch Management Program - Philadelphia Metro
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Philadelphia, PA
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The Community Branch Management Program (CBMP) is an accelerated leadership development program designed to provide participants with a deep dive into the Customer Centric world of the…
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2027 Community Branch Management Program - New Jersey South
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2027 Community Branch Management Program - Jersey City, NJ
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Salesforce and Prospect Research Specialist
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Emergency Management Coordinator/Planner
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Serve as a liaison to faculty, staff, and students on assigned campuses, and local governmental agencies, community organizations, or others to explain and provide technical assistance on…
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SAC Program Aide
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Responsible for carrying out the activities and duties assigned by the site or assistant site manager while maintaining a safe, supervised program; building positive relationships with…
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Hospice Community Liaison - Sales
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Serves as the primary relationship manager between the company and referral sources including physicians, physician practices, hospitals, health systems, inpatient facilities, senior living…
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RN Case Manager, Hospice
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- $65.7 to $88.27 USD / hour
Experienced Registered Nurse who provides skilled palliative and end of life care in the community setting in alignment with Sutter's mission, goals and objectives. Facilitates the…
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Unit Secretary/Nursing Tech - Progressive Care RMC
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United States
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Nurse Tech - Inpatient Tele Sitting
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Nurse Tech Inpatient - Tele Sitting
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Nursing Tech - Inpatient Tele Sitting
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Cardiac Sonographer - Cardiovascular Lab
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District Manager
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Account Manager - Reddit
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In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech…

Field Service Manager

Miramar, FL, United States

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

Date Posted:

2026-11-09Country:

United States of AmericaLocation:

OT407: TAO - MIAMI, FL 9786 Premier Parkway, Miramar, FL, 33025 USA

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?

Otis Elevator is seeking a passionate and driven individual to join and lead our maintenance operations and help us continue to provide exceptional service to our customers. The main goal of the role is to provide day-to-day management and training of field staff, including employee selection and development, field training, and safety.

This individual will also lead operational efforts, managing costs while ensuring superior customer satisfaction. You will report to the Service Sales manager in the Miramar, FL territory.

On a typical day you will:

Ensure field employee safety and quality of service in your territory
Plan, organize, and manage service field activities to ensure that these activities meet customer needs and company standards
Ensure effective and efficient allocation of available resources such as manpower and materials
Conduct field education training with field workforce
Improve efficiencies, managing route schedules and callback rates
Understand how to provide technical support to field staff, either self-provided or redirected to other experts
Authorize repair orders and tracking completion
Lead change toward better efficiency and communication

What you will need to be successful:

High school education required; BA/BS degree preferred or equivalent relevant work experience (at least 5 years)
Experience working with a team of technicians is required
Leadership experience is required
Elevator industry experience is desired, but not required
Excellent communication skills and leadership skills, and the ability to work in a highly team-oriented and dynamic environment
Strong computer and technology skills, business acumen and a passion for customer service
Travel is required within your territory, driver’s license as required for your territory

Work Authorization:

Given the nature of the position, Otis Elevator does not support sponsorship, e.g. H-1B or TN petitions/applications, for this position.

What We Offer:

401(k) plan that includes generous company match and a separate automatic retirement contribution
Comprehensive medical, prescription drug, dental and vision coverage for colleagues and their eligible dependents, beginning on their first day of employment
Three weeks paid vacation and paid company holidays
Paid sick leave - Employee assistance and wellness incentive programs
Life insurance and disability coverage
Voluntary benefits, such as legal, pet, home, and auto insurance
Birth/adoption and parental leave benefits
Adoption assistance
Tuition reimbursement program
Peer recognition and service anniversary awards, as well as spot performance bonus opportunities

Apply today to join us and build what’s nex!.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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