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Engagement Manager II
TEKsystems
Hanover, MD
- $105,000 to $150,000 USD / year
…technology, strategy, design, execution and operations with a customer-first mindset for bold business leaders. We deliver cloud, data and customer experience solutions. Our partnerships…
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Program Management Analyst, Senior
Precise Systems
Lexington Park, MD
…and aligning our expertise to deliver the highest quality of service. Powered by our highly skilled workforces, we provide expert consultation on network and weapons systems acquisition…
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Financial Analyst Journeyman
Precise Systems
Lexington Park, MD
…and aligning our expertise to deliver the highest quality of service. Powered by our highly skilled workforces, we provide expert consultation on network and weapons systems acquisition…
Added 1 min ago
Front Desk Agent
DRIFTWOOD HOSPITALITY MANAGEMENT
Miami, FL
…approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and…
Added 1 min ago
Software Asset Manager
Virginia Community Colleges
VA
Manage Software Asset Management program for NVCC
Added 1 min ago
Neighborhood Sales Manager
Stanley Martin Homes, LLC
Greensboro, NC
A day in the life of a Neighborhood Sales Manager is filled with dynamic tasks and responsibilities. You will be responsible for designing and implementing sales strategies to achieve and…
Added 1 min ago
Business Banking Underwriter IV
The Huntington National Bank
Cleveland, OH
Excellence in customer service, highly motivated, focused and goal oriented.
Added 1 min ago
Medical Assistant Certified - Occupational Medicine
Confluence Health
Wenatchee, WA
The Medical Assistant Certified will assist the provider and health care team in providing excellent customer service and quality patient care by performing a variety of clerical and…
Added 1 min ago
Receptionist - Behavioral Health
Confluence Health
Wenatchee, WA
…between patient and medical support staff. Provides outstanding customer service in all…
Added 1 min ago
Specialty Restaurant Manager, Nui Restaurant - Hilton Waikoloa Village
Hilton
Waikoloa, HI
…you’ll do every time you come to work! As a Specialty Restaurant Manager, you’re not just managing daily operations for one of our hotel dining outlets – you’re spreading the light and…
Added 1 min ago
Complex Senior Sales Manager - Signia by Hilton Orlando Bonnet Creek and Waldorf Astoria Orlando
Hilton
Orlando, FL
…you’ll do every time you come to work! As a Complex Senior Sales Manager, you’ll leverage your experience in large, luxury convention hotels to strategically prospect, position, and close…
Added 1 min ago
3rd Key
Snipes
Gastonia, NC
…meaningful impact in the communities we serve. Through our community program “SNIPES serves” and its localized approach we support the needs of our communities, empower, and celebrate our…
Added 1 min ago
Cashier
Snipes
Gastonia, NC
Overview: The Cashier is responsible for providing excellent customer service, including managing customer transactions at point of sale (POS), stock and replenishment. As well maintaining…
Added 1 min ago
Stock Personnel
Snipes
Gastonia, NC
…is easily located, inventory is accurate, provide efficient customer service, and maintain a safe…
Added 1 min ago
Sales Associate
Snipes
Gastonia, NC
Overview: The sales associate is responsible for providing excellent customer service including stock and replenishment, as well as maintaining the brand and overall appearance of the store.
Added 2 mins ago
Lot Porter
Ed Morse Automotive Group
Red Bud, IL
Fantastic Employee Purchase Program! – Discounts on vehicles, parts & service
Added 2 mins ago
Senior Manager - Digital Product Operations
American Express
New York, NY · NY
This Senior Manager role will focus on product go-to-market and operations across Amex Digital Labs’ evolving Web3 landscape, including stablecoin and blockchain use cases. This person will…
Added 2 mins ago
Sales Manager - Ciocca Automotive - York Region
Ciocca Automotive Careers
PA
Quality customer service, communication, computer and basic math skills
Added 2 mins ago
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Community Manager
ROUNDHOUSE COMMUNITIES LLC
Hurricane, UT
- $65,000 to $75,000 USD / year
A real customer-service mindset and strong communication skills
Added 3 mins ago
Produce Clerk
Festival Foods
Fort Atkinson, WI
As a Produce Clerk, you will play a vital role in maintaining stock levels, providing exceptional customer service, and upholding our high standards of care. Your responsibilies will…
Added 3 mins ago
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Quality Control Technician
Actalent
Columbus, NE
- $23 to $25 USD / hour
…This role works closely with suppliers, internal teams, and customer quality groups to ensure all products meet regulatory, customer, and internal quality standards. The technician reviews…
Added 3 mins ago
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HVAC Project Manager- Data Centers
Actalent
Port Washington, WI
- $43 to $57 USD / hour
Job Title: Construction Project Manager Mechanical / Data Center ProjectsJob DescriptionThis role leads large-scale mechanical construction projects, with a strong focus on HVAC systems for…
Added 3 mins ago
Solution Architect - AWS- Active TS is required (ONSITE - 100%)
VISUAL SOFT, INC
Huntsville, AL
…holidays. Floating and holidays expire at the end of every year of service of an employee. In addition, company will cover 50% of health and dental insurances only for all full time…
Added 3 mins ago
Plumbing Assistant Project Manager
Actalent
Pewaukee, WI
Ensure customer satisfaction through exceptional service, responsiveness, and technical expertise.
Added 3 mins ago
Engineering Manager
Actalent
Fairfield, NJ
Job Title: Engineering ManagerJob DescriptionWe are seeking a highly skilled and motivated Engineering Manager to join our management team. The ideal candidate will lead and mentor a team…

F&B Supervisor

ONAWA, IA, United States

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Job details

Experience: High School Diploma or GED and at least 2 years food and beverage experience or related field;
Posting language: English

Original job description

Summary: The F&B Supervisor is responsible for all team members working in the Restaurant. Ensures food is served in a timely manner & beverage is served professionally. Responsible for the supervision and running of restaurant operations including event planning support, scheduling, inventory, cash control, compliance with alcohol policies, cleaning, safety, guest service, team member training and supervision according to Blackbird Bend Casino standards and assures superior guest service is extended at all times. The F&B Supervisor is also responsible for maintaining a team member-focused culture that results in high-performance, empowerment, setting and reaching goals, and overall quality in BBC workforce. Additionally, the F&B Supervisor works closely with the F&B manager to promote the company’s culture, mission and philosophy. Supports their peer’s offering guidance and modeling leadership. This is a full-time position and considered nonexempt under FLSA at an N-9 pay grade. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the primary job responsibilities. The Restaurant Supervisor reports to Food and Beverage Manager.

QUALIFICATIONS:

Must be able to meet and maintain all organizational, local, state, and federal licensing and training requirements.
Ability to lift fifty (50) pounds.
Strong organizational and interpersonal skills are required.
Able to review and comprehend recipes, orders and other necessary documentation;
Basic understanding of full-service restaurant and beverage operation;
Superior customer service and team member relations skills
Must have Safe Serve Certification or the ability to obtain the equivalent.
Prior supervisory experience preferred
Casino experience preferred;
High School Diploma or GED and at least 2 years food and beverage experience or related field;
Must be a minimum of 18 years of age or older upon employment;

KNOWLEDGE, SKILLS, COMPETENCIES, and ABILITIES:

Preferred Candidates will have proven success in the following:

Software and/or technological proficiency as it relates to the position
Strong communication skills (oral, written, and presentation if applicable)
Leadership in problem solving and decision making
Knowledge of the restaurant, kitchen and bar operations.
Ability to work well with others who have diverse opinions
Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to maintain composure in challenging situations
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to operate a cash register, Phone system, Beverage dispenser and other types of restaurants and kitchen equipment in the food and beverage industry;
The ability to exercise tact and handle information that is confidential, sensitive or controversial
Strong organizational habits
The ability to work and plan independently with often remote, but supportive supervision
The ability to work flexible schedules to accommodate the business demand.
Ability to work under pressure and deal with stressful situations during busy periods.
Customer focus
Champion for change, coaching, and teamwork

ESSENTIAL FUNCTIONS (The requirements listed below are not intended to be an exhaustive list of all duties, or responsibilities associated with this job.):

Opens and closes shifts or work area at scheduled times ensuring department outlets are fully prepared for operation
Oversee all work in shift and restock all supplies at end of shift and perform regular inspections on all equipment and recommend required repairs.
Ensures cleanliness of all areas in the department
Enforces performance standards, policies, and procedures in F&B department.
Responsible for complying with all food and beverage health, liquor and safety regulations; as well as all federal, state and local applicable laws.
Responsible for the scheduling, evaluating and training of F&B department team members ensuring staff compliance with all customers’ service standards.
Ensure F&B department floor operations are run in a smooth, efficient manner to ensure customers satisfaction.
Observe performance and encourage improvement where necessary.
Monitors job performances of all F&B department team members and provides feedback on same to aid the team members in developing and enhancing skills
Assist the F&B Manager in Interviewing, selecting, training, supervising, counseling and disciplining team members in a fair and equitable manner.
Train new team members and provide ongoing training for current team members
Protects the security of Blackbird Bend Casino assets
Remain calm and alert, especially during emergency situation and/or heavy activity, serving as a role model for the team members
Establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels.
Address issues that arise in a manner that adheres to BBC policies, guidelines, practices, and procedures.
Ensure that all organizational, local, state and federal program guideline are being met and followed.
Maintain a clean and safe environment.
Attend required and assigned staff meeting and training.
Maintain and promote positive relationships with coworkers, customers, vendors, and others.
Contribute to team effort by accomplishing assigned tasks outside of home department.
Participate on cross- functional teams.
Advise appropriate supervisor/manager/director of any issues to ensure efficient operations, and excellent service to all customers.
Perform and complete unplanned duties/activities, or other assignments assigned by management.

PHYSICAL REQUIREMENTS: While performing the duties of this job, the employee is required to talk and hear. The employee is often required to use their hands and fingers, to handle or feel and to manipulate keys on a keyboard. The employee is required to stand for long periods, occasionally required to sit, walk, reach with arms and hands, climb or balance, reach, and to stoop, kneel, crouch or crawl, carry and lift up to 50 pounds. Vision abilities required by this job include close vision.

WORKING CONDITIONS:

While performing the duties of this job, the employee is frequently exposed to indoor conditions. Exposure to secondhand smoke. The noise level in the work environment ranges from mild to loud.

Under Federal Law, all qualified Indian applicants will receive preference over non-Indian applicants. In the absence of qualified Indian applicants, consideration will be given to applicants without regards to race, color, creed, religion, sex, national origin, age, marital status, or veteran status, the presence of non-related medical condition or handicap, or other legally protected status. BBC is an Equal Opportunity Employer.

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