Jobs in the United States

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Added 1 min ago
Senior Manager, Airline & Logistics Partnerships
Airlink, Inc.
Washington, DC
…significant collaboration across the humanitarian programs and development teams, CEO, Board members, and external NGO partners. The Manager will serve as the primary relationship steward…
Added 2 mins ago
MG
Family Partner - SJPHC
Mass General Brigham Incorporated
United States
- $25.86 to $31.71 USD / hour
The MGB Family Partner supports participants in the MGB Family Partnership Program who plan to deliver their babies at Brigham and Women’s Hospital, Massachusetts General Hospital,…
Added 3 mins ago
Industrial Security Manager - Level 1
CORP-Corporate Office
United States
Serves as the program security manager for an operating unit and the security partner for the Operating Unit Director
Added 3 mins ago
Field Service Manager
Shermco Industries, Inc.
Livonia, MI
Partner with HR, Workforce Development, and Regional Management to foster a culture of continuous improvement.
Added 3 mins ago
Scrum Master /Project Manager Senior Associate
DTCC Candidate Experience
Jersey City, NJ · Tampa, FL · Dallas, TX
…supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees…
Added 5 mins ago
VP, Associate Creative Director, Art
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United States
…breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives,…
Added 5 mins ago
D
Senior Manager, Implementation, Supply Chain Solutions
DSV
Itasca, IL
- $130,000 to $170,000 USD / year
Sales & Marketing – Partner with sales and product management and assist with the execution of the SCS global and regional strategy and business development plan.
Added 5 mins ago
Data Scientist II
NEW YORK POWER AUTHORITY
White Plains, NY
Works with greater independence, however, projects are still assigned by Manager/Director of Data Analytics.
Added 6 mins ago
Transportation Director
Michael Baker International
Louisville, KY
…aviation, and more. The Director will also focus on growth and development, specifically of the roadway department, as well as maintaining positive client…
Added 6 mins ago
Senior MBS Portfolio Manager (Senior Portfolio Officer)
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Washington, DC
…reputation as a prudent and innovative borrower, investor, and risk manager. Treasury is responsible for: (i) managing approximately $300 billion in assets for the World Bank Group and…
Added 6 mins ago
Management Trainee Program
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Partner with Store Manager to ensure that all OnBoarding new hire paperwork is promptly and accurately completed
Added 6 mins ago
Manager, Partner Experience
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…a culture that cares deeply about succeeding together. As a Manager, Partner Experience, you’ll make an impact by guiding teams and client engagements that deliver flawless implementations,…
Added 7 mins ago
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Senior Product Pricing Manager
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Remote, United States
- $196,000 to $245,000 USD / year
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Added 7 mins ago
Senior Campaign Manager, Sports & Entertainment
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Remote, United States
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Added 8 mins ago
Mission Manager
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Added 8 mins ago
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Partner with business stakeholders to translate business goals into actionable product capabilities and technical requirements.
Added 9 mins ago
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Supervisor, Revenue Operations (ROPS)
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- $62,353.2 to $85,000 USD / year
The Supervisor of ROPS Setup Team supports the manager by providing leadership and direction to assigned specialists on the ROPS Setup Team. As a frontline leader, the Supervisor drives…
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Senior Associate, Travel Sales Manager II, Chase Travel
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…curiosity, and deal craft directly influence growth. You’ll partner with clients, move fast, and turn insights into…

Executive Housekeeper - Resort Operations

Miami Springs, FL, United States
Fort Lauderdale, FL, United States
Westchester, FL, United States
Sweetwater, FL, United States
Miami, FL, United States
Hialeah, FL, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.

Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package.

What We're Looking For:

Friendly, enthusiastic, and hard-working individuals who are passionate about hospitality and committed to providing exceptional service, ensuring guests feel safe and cared for during their vacation.

Position Overview:

The Executive Housekeeper is responsible for providing leadership, motivation, accountability, and development of MasterCorp personnel within the assigned site and ensuring assigned site is consistently meeting quality and timeliness standards along with budget objectives. In addition, he/she will develop and maintain a professional and effective relationship with resort management, vendors, and service providers to MasterCorp and develop and maintain a high level of communication and spirit of partnership with site management team, regional and corporate personnel. The Executive Housekeeper must ensure Company mission statement and values are followed, always motivated by the best interests of the Company, its employees, and customers.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Takes ownership for the successful operation of assigned property working collaboratively with business partners to ensure KPIs and other performance goals are achieved
Walk the site daily to ensure that site contractual obligations, company policies, standards and processes are being followed.
Monitor the key performance indicators of Quality, Timeliness and Budget and ensure site management team is working together to achieve targets. Hold team accountable for measurable results and develop action plans for team if key metrics are not being achieved.
Ensure proper inventory of tools and chemicals is maintained at all times; ensure equipment is in good operating condition, rotating out in accordance with replacement schedules/plans
Provides routine updates to leadership meeting frequency and information expectations established
Acts as a change leader and champions organizational changes to achieve short and long-term goals and objectives
Partner with Talent Acquisition to ensure the site has an active recruiting strategy in place - monitoring staffing levels at site, speaking with RD, ensures staffing levels are maintained.
Partner with Learning and Development and Field HR to ensure there is an onboarding, training, and retention strategy in place for team members; working with AEH(s) and Lead Supervisors to ensure process is followed and there is correct selection, onboarding, training, and employee retention and recognition program.
Interview, select, onboard, and oversee training of site personnel.
Manage performance of AEH(s) and other personnel, including evaluating, coaching, developing, and disciplining team members as needed. Prepare annual performance reviews for staff.
Establish and maintain a welcoming culture of engagement and inclusion.
Provide timely responses to associate concerns by addressing them directly or referring them to others who can assist.
Provides ongoing performance feedback to Housekeepers, Housemen, and Supervisors.
Consistently enforces established policies and procedures.
Ensure established policies and procedures are carried out as defined, including but not limited to; MasterTalks, STS, grooming/uniform standards, new hire onboarding/orientation, “7-steps to clean” training, etc.
Coordinate monthly and quarterly meetings to engage with team, including Housekeeper Councils and “all-hands” meeting. Conduct QA audits monthly to identify deficiencies in work quality and make improvements as needed.
Ensure a safe working environment for all team members, utilizing safety committee meetings, training, and good practices are taking place.
Ensure that a transportation strategy is in effect for the site – utilizing vehicles and drivers with efficiency, and that vehicle safety protocols, and program are being followed by all site employees and other assets are maintained and in good working order.
Consistently and effectively communicate the company objectives to management team through organized and scheduled site manager meetings.
Build a professional relationship with resort management and other key members of the resort staff and maintain frequent communication with resort team.
Develop a customer first culture and display professional behavior to MasterCorp clients and client owners and guests.
Conduct business in an ethical and transparent manner.
Comply with Resort Operations 15 Non-negotiables without fail
MasterMind Mobile must be used to update room status updates for all Housekeepers and Supervisors.
Respond quickly to changing priorities.
Other duties as assigned.

Experience and Education Requirements:

Associate’s Degree in a field directly related to this position or equivalent combination of education and experience.
Minimum two years of progressive management responsibility.
Outstanding analytical ability with an attention to detail and accuracy.
Superior problem solving and reasoning skills.
A proven track record of driving strong performance and key field operations metrics.
Language Skills: Effective written and verbal English communication, bi-lingual Spanish a plus.
Computer Skills: Proficiency with Microsoft Outlook, Word, Power Point, and Excel.
Strive to continually build knowledge and skills.
Approachable & always follows up.
Display a passion for cleanliness.
Pro-active, self-managing.
Work irregular hours.
Travel: Rarely – on average 5% of travel on a quarterly basis
A valid driver's license will be required for certain locations.

The Executive Housekeeper is not limited to the above-mentioned job description and may be requested to do additional tasks as directed by MasterCorp Management.

Physical Requirements:

This position frequently requires standing, walking, pushing, pulling, moving, lifting (up to 25 lbs), bending, reaching, occasional ascending/descending, and repetitive motions. Employee must be able to perform the essential functions of the position satisfactorily, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their job.

Equal Opportunity Employer Statement:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. ________________________________________

Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.

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More about this job

Skills

Leadership
Communication skills
Recruitment
Onboarding
Coaching
Site Manager
Attention to detail
Problem solving
Computer skills
Microsoft Outlook
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
Valid driver's licence

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