Director- Lumina

• • • • •

• If you are driven by a desire to make a meaningful difference in your community and shape brighter futures, Help Group is the organization for you! Help Group is a leading nonprofit organization dedicated to helping individuals and families build resilience, create hope, and unlock their limitless potential. Through specialized schools, mental health services, therapeutic programs, and community-based services, we support children, adolescents, adults, and families throughout Los Angeles. Lumina Counseling provides accessible, high-quality outpatient mental health services to people of all ages through insurance and private-pay therapy. Its established practice offers individual, group, couples, and family counseling through in-person and virtual care across multiple Los Angeles-area locations. Help Group is seeking an entrepreneurial, results-oriented Director of Lumina Counseling to lead operational excellence and financial performance across the existing counseling practice, expand its reach and capacity, and develop new behavioral health programs. Working with the Senior Vice President, Strategic Impact and Growth, the Director will help shape and implement opportunities for sustainable service expansion. The ideal candidate has successfully led a multi-provider outpatient counseling or behavioral health operation, improved its business performance, and translated opportunities for growth into practical operating plans. The Director will balance hands-on practice management with the development and launch of new services.

QUALIFICATIONS

Required

• Bachelor’s degree in Healthcare Administration, Business Administration, Psychology, Social Work, or related field.
• 5+ years of management experience in behavioral health, outpatient counseling, healthcare operations, or related settings.
• Proven success driving program growth, operational performance, client engagement, and financial results.
• Knowledge of insurance reimbursement, billing practices, provider productivity, and private-pay models.
• Experience leading clinical and administrative teams, building referral partnerships, and supporting business development.
• Strong financial, analytical, communication, and organizational skills.

Preferred

• Master’s degree in a related field.
• California clinical license (LCSW, LMFT, LPCC, or Psychologist).
• Experience managing multi-provider or multi-site behavioral health programs.
• Familiarity with EHRs, practice management systems, and revenue cycle management.
• Experience in nonprofit, mission-driven, or community-based healthcare organizations.

EXCITING RESPONSIBILITIES

• Lead the growth and expansion of Lumina’s counseling services by increasing client access, strengthening referral partnerships, and supporting sustainable program development.
• Identify, evaluate, and launch new behavioral health programs that address community needs and align with organizational goals.
• Oversee day-to-day operations, financial performance, budgeting, and key metrics to ensure efficient, high-quality service delivery.
• Improve the client experience by optimizing processes related to intake, scheduling, authorizations, billing, and ongoing care.
• Recruit, develop, and lead clinical and administrative teams, fostering accountability, collaboration, and professional growth.
• Partner with clinical leadership to maintain high standards of care, regulatory compliance, documentation, and risk management.
• Build and maintain relationships with community organizations, referral sources, healthcare providers, and internal stakeholders.
• Monitor performance metrics, prepare executive-level reports, and provide recommendations to support strategic decision-making and organizational growth.

BENIFITS Help Group offers wonderful training opportunities, a supportive, professional work environment, and great benefits, including:

• Insurance plans for Medical, Dental, Vision, and Life Insurance - options for 100% employer sponsored plans
• 403b Retirement Plan
• 529 College Savings Plan
• Sick and Vacation Time
• Employee Assistance Program
• Flexible Spending Account
• Benefit Hub - Employee Rewards and Incentives
• Pet Insurance

This salary range represents the low and high end of the salary someone in this role may earn as an employee of Help Group. Salaries will vary based on various factors, including but not limited to, professional and academic experience, certification, training, responsibilities of the position, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire. Help Group reserves the right to modify this pay range at any time. If your requirements fall outside of this range, you are still welcome to apply. We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.