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Grants Manager
Storey, County of (NV)
Virginia City, NV
- $39.42 USD / hour
…experience in finance, grants administration or compliance management; OR an equivalent combination of education, training and experience as determined by Human…
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PS
Treasury Systems Analyst
Primoris Services Corporation
Irvine, CA
- $96,000 to $153,000 USD / year
Create and distribute operational, payment, banking, cash management, and reconciliation reporting.
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BESS/PV Site Quality Manager (Big Island)
Primoris Renewable Energy
AR
Oversee workshops, training sessions, and collaborative problem-solving activities to foster a culture of continuous improvement.
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QHSE Technician (Hollis Creek)
Primoris Renewable Energy
LA
Deliver safety training sessions and toolbox talks to site personnel.
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Genesis Lead F&I Manager
Walser Automotive Group
Merriam, KS
Must have a minimum of 1 year in a sales manager or F&I manager role · Must have excellent customer service skills
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Assistant Project Manager
Suffolk
Las Vegas, NV
Candidate must possess Suffolk’s Core Values: Passion, Integrity, Hard Work, Professionalism, and Caring
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Direct Sales Representative
Cable One, Inc.
Prescott, AZ · Roswell, NM · Rio Rancho, NM
Must have a valid driver's license, reliable transportation/vehicle where applicable and automobile insurance as required by Sparklight · Must have basic mathematical and computer skills
Added 1 min ago
Security Officer Fill-In : South Bay
Blackstone Consulting Inc.
Harbor City, CA
Risk Management: Ability to identify, educate, manage, and report security risks impacting service delivery;
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Armed Protection Officer (Oakland)
Blackstone Consulting Inc.
Oakland, CA
Candidates must possess prior experience in law enforcement or military
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Manager, Structured Settlements Services
Pacific Life
Omaha, NE
…objectives and departmental initiatives are met, overseeing the training, skill development and performance of all department staff, including Supervisors. This role will lead successful…
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Manager, Annuity Inforce
Pacific Life
Omaha, NE
…objectives and departmental initiatives are met, overseeing the training, skill development and performance of all department staff, including Supervisors. This role will lead successful…
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Vulnerability Management Analyst
Pacific Life
Newport Beach, CA
We’re actively seeking a talented Vulnerability Management Analyst to join our Cyber Operations Team in Newport Beach, CA.
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Operations Manager
PRIORITY ONDEMAND
Starkville, MS
…designated operations unit/production center, System Status Management of the designated operations unit/production center, and staff authority (advise, assist, or offer service) to other…
Added 1 min ago
Executive Director, Life & Health Pricing
USAA Life Insurance Company
Charlotte, NC
We offer a flexible work environment that requires an individual to be in the office 4 days per week · This position can be based in San Antonio, TX or Charlotte, NC
Added 1 min ago
CO
Financial Analyst I - Austin Facilities Management
City of Austin
United States
- $62,890 to $77,980 USD / year
The Financial Analyst I provides comprehensive financial and administrative support to Austin Facilities Management. This position serves as the department's primary ProCard Administrator,…
Added 1 min ago
CO
Financial Analyst IV - Austin Water
City of Austin
United States
- $84,670 to $107,500 USD / year
…budget process system, providing guidance and recommendations to management in the development and completion of their budgets; finalizing the organizations budget; and monitoring the…
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Administrative Specialist (Austin Nature Science Center/Austin Parks and Recreation)
City of Austin
United States
May provide leadership, work assignments, evaluation, training and guidance to others
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CO
Security Manager (Austin Parks and Recreation)
City of Austin
United States
- $84,670 to $107,500 USD / year
Under general direction, this position provides management and oversight of the public safety and security functions at facilities across the City of Austin. This position plans, directs,…
Added 1 min ago
Benefits Specialist (Austin Human Resources)
City of Austin
United States
…benefits, compensation, learning and development, and risk management. We focus on programs and policies that strengthen employee engagement, professional growth, and organizational…
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Financial Planning and Analysis Partner
University of Utah
Salt Lake City, UT
Work with FP&A Director or Managers to identify training needs and opportunities to improve financial processes, staff understanding, and unit‑level support.
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Sous Chef
Don GS LLC
Napa, CA
The Junior Sous Chef helps direct kitchen employees during assigned shifts, supports training and performance management, and participates in inventory management, cost control, timecard…
Added 2 mins ago
DO
Personnel Program Manager
Department of Human Resources
CA
- $9,572 to $10,867 USD / month
Employees are currently required to work in-person at least four (4) days per week in alignment with Executive Order N-22-25
Added 2 mins ago
CC
California Medical Facility- Nurse Instructor, Correctional Facility
California Correctional Health Care Services
CA
- $9,950 to $12,457 USD / month
…planning, developing, implementing, assessing, and evaluating the training, educational and competency programs for all nursing personnel in compliance with the Incarcerated Medical…
Added 2 mins ago
CO
Commissioner of Human Resources (Unclassified)
City of Buffalo
Buffalo, NY
- $127,245 to $177,245 USD / year
…City's civil service administration, recruitment, employee training and development, performance management, compensation, benefits, and equal employment opportunity programs. The…
Added 2 mins ago
PG
Commercial Equipment Technician (Refrigeration/Cooking)
PriorityOne Group
El Paso, TX
- $28 to $40 USD / hour
Enjoy the benefits of our Town Shares Program, giving you the opportunity to share in the long-term financial success of our company as you grow with us!

Director, Development Operations

New York, NY, United States

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Job details

Posting language: English

Original job description

POSITION SUMMARY

The Director, Development Operations oversees the full gift lifecycle for Ronald McDonald House - New York, including gift processing, acknowledgments, gift officer portfolio assignments, revenue projections and analysis, matching gifts, prospect research, and the technology supporting special events and peer-to-peer fundraising. The Director leads the Development Operations team (a Manager and a Coordinator) and ensures that gifts are recorded accurately, acknowledged promptly, and reported consistently across Development, Finance, and other departments as needed. With the backing of the CDEO, and President & CEO, the Director sets and enforces organization-wide data standards for all teams that handle donor, revenue information and constituent data. The Director partners closely with Finance and IT on systems, integrations, reconciliation, and reporting. This is a senior, hands-on role for an experienced operations leader who can build durable processes and lead change in a complex fundraising program.

KEY RESPONSIBILITIES

Lead the Development Operations team, including staff responsible for gift processing, data management, prospect research, and fundraising technology.
Oversee the full gift lifecycle, entry, acknowledgment, receipting, pledge tracking, and stewardship triggers, to ensure accuracy, timeliness, and a strong donor experience.
Lead change management for Development Operations, consolidating processes currently managed differently across teams into standardized workflows, and driving adoption through documentation, training, and ongoing stakeholder engagement.
Own the integrity of the donor database (Salesforce), including data hygiene, deduplication, coding standards, and documentation of changes.
Set and enforce organization-wide data standards and gift management policies, with the backing of the CDEO and CEO, across all teams that touch donor or revenue data.
Manage gift officer portfolio assignments and the moves management infrastructure in partnership with frontline leadership.
Creation of revenue projections, dashboards, and recurring reports for the CDEO, CEO, Finance, and the
Lead monthly and year-end reconciliation with Finance on gifts, pledges, and revenue recognition, ensuring alignment with audit and 990 reporting requirements.
Coordinate of the matching gifts program, including vendor management, donor outreach, and revenue capture.
Oversee prospect research, including portfolio analysis, wealth screening, events research, and pipeline development.
Manage the technology stack supporting special events and peer-to-peer fundraising, including platform selection, integrations, and event-day operations.
Partner with Development, Digital, and Marketing & Communications on list pulls, segmentation, and campaign performance reporting.
Partner with IT and the Sr. Salesforce Director on system integrations, data security, and donor data governance.
Develop standard operating procedures, training, and onboarding for users of fundraising systems across the organization.
Lead Development Operations budget planning, vendor contracts, and procurement for fundraising technology.

QUALIFICATIONS & COMPETENCIES

Education

Bachelor’s degree or equivalent professional experience.

Experience

8+ years in development operations or advancement services, including 3+ years supervising staff.

Skills & Competencies

Demonstrated ownership of the full gift lifecycle in a complex program with multiple revenue streams (individual, institutional, events, peer-to-peer).
Advanced CRM proficiency, Salesforce strongly preferred, with deep knowledge of data hygiene, deduplication, and coding standards.
Proven success leading change management, standardizing inconsistent processes and driving adoption through documentation, training, and stakeholder engagement.
Experience reconciling gifts, pledges, and revenue with Finance, including audit and Form 990 support.
Strong analytical skills: revenue projections, portfolio and pipeline analysis, dashboards, and executive- and Board-level reporting.
Familiarity with moves management, portfolio assignments, and prospect research methods including wealth screening.
Experience selecting and managing fundraising technology for events, peer-to-peer, and matching gifts, including vendors and integrations.
Excellent judgment with confidential donor and financial data; working knowledge of data security and donor data governance.
Credible communicator able to set and enforce standards across teams without direct authority.

WORK ENVIRONMENT & TRAVEL

This role is based in a facility providing temporary accommodation to pediatric patients and their families. Work is primarily sedentary and performed in an office setting. Occasional evening or weekend work may be required during reporting periods, or board-related activities. Occasional travel may be required for meetings, conferences, or organizational events. Physical Demands The physical demands described herein are representative of those required to successfully perform the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.

Work is primarily sedentary and performed in an office setting within a hospitality environment.
This role requires extended periods of sitting, computer use, and engagement in virtual or in-person meetings.
Occasional standing, walking, or light lifting may be required in support of routine office activities.

Work Environment The work environment characteristics described herein are representative of those encountered while performing the essential functions of the role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.

This role is based in a facility that provides temporary accommodation to pediatric patients and their families. The environment is mission-driven and may include frequent interaction with families and staff.
While no medical treatment is administered on-site, individuals who have undergone radiation therapy may be present. Radiation levels within the facility are monitored and remain within established public safety limits.
The work environment is typically a standard office setting but may include moderate noise levels due to guest activity, events, or building operations.
Occasional evening or weekend work may be required during peak periods such as reporting cycles, special projects, or board-related activities.

Travel

Travel may be required for meetings, conferences, trainings, or organizational events.

Ronald McDonald House New York believes that all employees are entitled to Equal Employment Opportunity. We do not discriminate against employees or applicants for employment because of race, color, creed, religion, sex, gender, age, marital status, national origin, sexual orientation, disability, veteran status, citizenship status, or any other legally protected characteristic, while meeting the mental and physical requirements for the job.

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Jobs in the United States