Jobs in the United States

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Treasury Systems Analyst
Primoris Services Corporation
Irvine, CA
- $96,000 to $153,000 USD / year
The Treasury Systems Analyst will lead initiatives involving Kyriba, Smartsheet, ServiceNow, Power BI, OneStream, banking portals, and related financial systems. This position will be…
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BESS/PV Site Quality Manager (Big Island)
Primoris Renewable Energy
AR
Primoris Renewable Energy is seeking a Site Quality Manager – PV & BESS to support site-specific quality assurance and operational excellence initiatives across our utility-scale…
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Genesis Lead F&I Manager
Walser Automotive Group
Merriam, KS
Must have a minimum of 1 year in a sales manager or F&I manager role · Must have excellent customer service skills
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Seasonal Digital Lead
PACSUN
Chesterfield, MO
This position may require a total of 1–3 overnight and/or early morning shifts during the November 22–December 24 period
Added 1 min ago
Sr. Manager, Social Media & PR
Jakks Pacific Inc
Santa Monica, CA
…experienced, energetic, self-starter for the role of Senior Manager, Social Media & PR to join our Consumer Marketing team at our headquarters in Santa Monica,…
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Manager, Structured Settlements Services
Pacific Life
Omaha, NE
As Manager of Structured Settlements, you’ll move Pacific Life, and your career, forward by leading the Structured Settlements Operations department who is responsible for analysis and…
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Manager, Annuity Inforce
Pacific Life
Omaha, NE
As Manager of Annuity Inforce, you’ll move Pacific Life, and your career, forward by leading the Annuity Inforce Operations department who is responsible for review and processing of a wide…
Added 1 min ago
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Security Manager (Austin Parks and Recreation)
City of Austin
United States
- $84,670 to $107,500 USD / year
…Emergency Management (OEM), two (2) years of which were in a lead or supervisory…
Added 2 mins ago
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Director, Integrated Solutions Manager
TIAA
Charlotte, NC · 3965 Dallas Parkway Frisco, TX
- $92,400 to $137,000 USD / year
The Senior Integrated Solutions Manager is responsible for engaging the Investment & Advisory Center (IAC) Consultants and leaders to maximize client and business success through Client…
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Security Officer Supervisor- Aiken SC
Marksman Security LLC
Aiken, SC
Must possess a Alabama Security Unarmed license or ability to obtain
Added 3 mins ago
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Assistant General Manager
Western States Lodging and Management
Layton, UT
- $50,000 to $55,000 USD / year
Assistant General Manager | Lead with Vision. Inspire Excellence. Drive Performance.
Added 3 mins ago
Event Technical Lead - Mauna Lani
Encore Global
Waimea, HI
The Technical Lead is responsible for intermediate level set up and operation of small to large-scale audiovisual systems in a hospitality environment while ensuring complete customer…
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TI
Youth Outreach Specialist & Resource Navigator
The Immigrant and Refugee Community Organization
Portland, OR
- From $49,572 USD / year
REQUIREMENTS: Must possess a valid driver's license verification of current auto-insurance have full use of automobile during work hours
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Assistant Manager
Panera Bread
Tallahassee, FL
Lead, manager and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience – and celebrate their achievements…
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Assistant Manager
Panera Bread
Albany, GA
Lead, manager and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience – and celebrate their achievements…
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Team Manager
Panera Bread
Chubbuck, ID
Lead, manager and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience – and celebrate their achievements…
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Restaurant Manager
Panera Bread
Schaumburg, IL
Lead, manager and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience – and celebrate their achievements…
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Assistant General Manager
Panera Bread
Madison, WI
As an Assistant General Manager, you’ll lead an amazing team and a beloved neighborhood bakery-cafe to sweet success! You’ll inspire and celebrate your team, partner with your General…
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Assistant General Manager
Panera Bread
Machesney Park, IL
As an Assistant General Manager, you’ll lead an amazing team and a beloved neighborhood bakery-cafe to sweet success! You’ll inspire and celebrate your team, partner with your General…
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Team Manager
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Lead, manager and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience – and celebrate their achievements…
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General Manager
Panera Bread
St. Louis, MO
As a General Manager, you will lead a high-performing team and oversee the success of the beloved neighborhood bakery-cafe to sweet success. You will take full ownership of operations, make…
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Team Manager
Panera Bread
Florissant, MO
Lead, manager and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience – and celebrate their achievements…
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General Manager
Panera Bread
University City, MO
As a General Manager, you will lead a high-performing team and oversee the success of the beloved neighborhood bakery-cafe to sweet success. You will take full ownership of operations, make…
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Team Manager
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The Colony, TX
Lead, manager and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience – and celebrate their achievements…
Added 4 mins ago
CO
Recreation Leader II
City of Tracy
Tracy, CA
- $20.63 to $25.08 USD / hour
Opportunities are available in City Manager's Office/Cultural Arts Division and the Parks and Recreation Department.

Director, Development Operations

New York, NY, United States

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Job details

Posting language: English

Original job description

POSITION SUMMARY

The Director, Development Operations oversees the full gift lifecycle for Ronald McDonald House - New York, including gift processing, acknowledgments, gift officer portfolio assignments, revenue projections and analysis, matching gifts, prospect research, and the technology supporting special events and peer-to-peer fundraising. The Director leads the Development Operations team (a Manager and a Coordinator) and ensures that gifts are recorded accurately, acknowledged promptly, and reported consistently across Development, Finance, and other departments as needed. With the backing of the CDEO, and President & CEO, the Director sets and enforces organization-wide data standards for all teams that handle donor, revenue information and constituent data. The Director partners closely with Finance and IT on systems, integrations, reconciliation, and reporting. This is a senior, hands-on role for an experienced operations leader who can build durable processes and lead change in a complex fundraising program.

KEY RESPONSIBILITIES

Lead the Development Operations team, including staff responsible for gift processing, data management, prospect research, and fundraising technology.
Oversee the full gift lifecycle, entry, acknowledgment, receipting, pledge tracking, and stewardship triggers, to ensure accuracy, timeliness, and a strong donor experience.
Lead change management for Development Operations, consolidating processes currently managed differently across teams into standardized workflows, and driving adoption through documentation, training, and ongoing stakeholder engagement.
Own the integrity of the donor database (Salesforce), including data hygiene, deduplication, coding standards, and documentation of changes.
Set and enforce organization-wide data standards and gift management policies, with the backing of the CDEO and CEO, across all teams that touch donor or revenue data.
Manage gift officer portfolio assignments and the moves management infrastructure in partnership with frontline leadership.
Creation of revenue projections, dashboards, and recurring reports for the CDEO, CEO, Finance, and the
Lead monthly and year-end reconciliation with Finance on gifts, pledges, and revenue recognition, ensuring alignment with audit and 990 reporting requirements.
Coordinate of the matching gifts program, including vendor management, donor outreach, and revenue capture.
Oversee prospect research, including portfolio analysis, wealth screening, events research, and pipeline development.
Manage the technology stack supporting special events and peer-to-peer fundraising, including platform selection, integrations, and event-day operations.
Partner with Development, Digital, and Marketing & Communications on list pulls, segmentation, and campaign performance reporting.
Partner with IT and the Sr. Salesforce Director on system integrations, data security, and donor data governance.
Develop standard operating procedures, training, and onboarding for users of fundraising systems across the organization.
Lead Development Operations budget planning, vendor contracts, and procurement for fundraising technology.

QUALIFICATIONS & COMPETENCIES

Education

Bachelor’s degree or equivalent professional experience.

Experience

8+ years in development operations or advancement services, including 3+ years supervising staff.

Skills & Competencies

Demonstrated ownership of the full gift lifecycle in a complex program with multiple revenue streams (individual, institutional, events, peer-to-peer).
Advanced CRM proficiency, Salesforce strongly preferred, with deep knowledge of data hygiene, deduplication, and coding standards.
Proven success leading change management, standardizing inconsistent processes and driving adoption through documentation, training, and stakeholder engagement.
Experience reconciling gifts, pledges, and revenue with Finance, including audit and Form 990 support.
Strong analytical skills: revenue projections, portfolio and pipeline analysis, dashboards, and executive- and Board-level reporting.
Familiarity with moves management, portfolio assignments, and prospect research methods including wealth screening.
Experience selecting and managing fundraising technology for events, peer-to-peer, and matching gifts, including vendors and integrations.
Excellent judgment with confidential donor and financial data; working knowledge of data security and donor data governance.
Credible communicator able to set and enforce standards across teams without direct authority.

WORK ENVIRONMENT & TRAVEL

This role is based in a facility providing temporary accommodation to pediatric patients and their families. Work is primarily sedentary and performed in an office setting. Occasional evening or weekend work may be required during reporting periods, or board-related activities. Occasional travel may be required for meetings, conferences, or organizational events. Physical Demands The physical demands described herein are representative of those required to successfully perform the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.

Work is primarily sedentary and performed in an office setting within a hospitality environment.
This role requires extended periods of sitting, computer use, and engagement in virtual or in-person meetings.
Occasional standing, walking, or light lifting may be required in support of routine office activities.

Work Environment The work environment characteristics described herein are representative of those encountered while performing the essential functions of the role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.

This role is based in a facility that provides temporary accommodation to pediatric patients and their families. The environment is mission-driven and may include frequent interaction with families and staff.
While no medical treatment is administered on-site, individuals who have undergone radiation therapy may be present. Radiation levels within the facility are monitored and remain within established public safety limits.
The work environment is typically a standard office setting but may include moderate noise levels due to guest activity, events, or building operations.
Occasional evening or weekend work may be required during peak periods such as reporting cycles, special projects, or board-related activities.

Travel

Travel may be required for meetings, conferences, trainings, or organizational events.

Ronald McDonald House New York believes that all employees are entitled to Equal Employment Opportunity. We do not discriminate against employees or applicants for employment because of race, color, creed, religion, sex, gender, age, marital status, national origin, sexual orientation, disability, veteran status, citizenship status, or any other legally protected characteristic, while meeting the mental and physical requirements for the job.

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Jobs in the United States