At CoreCivic, our employees are driven by a deep sense of service, high standards of professionalism and a responsibility to better the public good. CoreCivic is currently seeking a Director, Accreditation Audits. Come join a team that is dedicated to making an impact for the people and communities we serve. *This position requires 4 days onsite in Brentwood, TN.
SUMMARY:
The Director, Accreditation Audits is responsible for leading and managing the company’s American Correctional Association (ACA) accreditation and audit readiness efforts. This position serves as the company's principal subject matter expert and liaison for ACA standards and accreditation, oversees the ACA mock audit program and auditor activities, directs efforts to prepare facilities for ACA accreditation audits and panel hearings, supports facility compliance and corrective action efforts, and promotes continuous improvement in ACA accreditation processes, tools, training, and operational readiness. This position travels frequently to ACA conferences and the company's facilities to support ACA compliance, audits, and mock audits.
ESSENTIAL FUNCTIONS:
The successful applicant should be able to perform ALL of the following functions at a pace and level of performance consistent with the actual job performance requirements.
- Serves as the company’s principal subject matter expert on American Correctional Association (ACA) standards, requirements, interpretation, compliance, and accreditation.
- Serves as CoreCivic’s primary liaison with ACA, including coordinating annual contracts, accreditation and reaccreditation audit schedules, Visiting Committee activities, and related communications.
- Plans, implements, directs, and manages preparatory activities, mock audits, and accreditation audit support for applicable CoreCivic facilities.
- Develops and oversees company-wide ACA mock audit programs, processes, audit tools, and compliance measures to support facility readiness and continuous improvement.
- Leads and supervises mock audit teams, including sourcing, interviewing, selecting, training, and overseeing independent contractor auditors; reviews auditor work product, assesses performance, and reviews labor invoices and expense reports.
- Travels to facilities to supervise mock audits, review ACA files for completion and accuracy, observe operational practices for compliance with ACA standards, and support facility staff during ACA audits.
- Tracks, coordinates, reviews, edits, and submits ACA mock audit reports, Outcome Measures, and draft Visiting Committee Reports and assists with tracking, coordination, review, and submission of ACA Annual Reports, Critical Incident Reports, Significant Incident Summaries, and related submissions.
- Provides technical expertise, guidance, and training to FSC and facility staff regarding ACA standards, accreditation requirements, operational procedures, compliance expectations, documentation, and audit preparation.
- Directs and supports facilities in developing, organizing, and maintaining ACA accreditation files, documentation examples, and process indicators to demonstrate compliance with ACA standards.
- Assists facilities in identifying and addressing non-compliance, including developing corrective action plans and Plans of Action, determining when to request waivers or initiate appeals, and supporting implementation of required corrective measures.
- Monitors, tracks, assesses, and communicates ACA compliance readiness, operational compliance, outcome measures, changes to ACA standards, and emerging accreditation requirements across applicable facilities.
- Schedules and leads preparatory meetings with Facility Leaders, Wardens, and facility staff in anticipation of ACA accreditation and reaccreditation audits and panel hearings, and represents the company, in conjunction with facility leadership, at ACA accreditation and reaccreditation panel hearings.
- Serves as the company’s primary liaison to partner agencies regarding operational or policy requirements that affect CoreCivic’s ability to meet or maintain ACA accreditation.
- Reviews, edits, and assists with the development of CoreCivic policies, procedures, audit tools, training materials, presentations, and programs to ensure alignment with ACA standards and accreditation requirements.
- Initiates the application process for initial ACA accreditation and supports facilities through accreditation, reaccreditation, and related ACA processes.
- Attends ACA audits, mock audits, conferences, and panel hearings as needed to support enterprise and facility accreditation efforts.
- Continually seeks opportunities to improve ACA accreditation and compliance processes, materials, training, tools, and practices at the enterprise and facility levels.
- Performs other duties as assigned.
- Travels frequently within the United States as required.
