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Rapid Prototyping Program Manager / Contract Delivery Lead (Senior)
Gemini Industries Inc.
Wright-Patterson AFB, OH, OH
Create 2-3 products beyond the client’s requirements that positively impact the client to either increase efficiency, effectiveness, or innovation.
Added 1 min ago
Sr. Program Manager, Francophone
Jhpiego
Baltimore, MD · DC
The Senior Program Manager provides cross-cutting strategic leadership and management support across all global programming. The Senior Program Manager will establish appropriate program…
Added 2 mins ago
Project Manager | Owner's Representation
Conventions, Sports, and Leisure International
Phoenix, AZ
5–15 years of experience as a project engineer, assistant project manager, project manager, or construction administration representative for a major design, construction, or program…
Added 2 mins ago
MS
Executive Director & Head, Client Relationship Management - North America
Morgan Stanley
NY · New York
- $250,000 to $300,000 USD / year
We are seeking a senior relationship manager to lead our North American CRM team as we build lasting client relationships through exceptional service, sound judgment, and consistent…
Added 2 mins ago
Plumbing Service Project Manager
Therma
San Jose, CA
Therma has an immediate need for an experienced Plumbing Service Project Manager based out of our San Jose office. This role is ideal for someone who enjoys managing fast-paced service…
Added 2 mins ago
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IT Operations Manager
Therma
San Jose, CA
- $125,000 to $155,000 USD / year
…construction landscapes in California. Renowned for outstanding client service and attention to detail, we balance innovative, facility-specific solutions with a pragmatic, cost-conscious…
Added 2 mins ago
T
BAS Service Project Manager
Therma
San Jose, CA
- $125,000 to $175,000 USD / year
The BAS Service Project Manager leads the successful delivery of Building Automation System service projects while maintaining an active presence in the field. This working project manager…
Added 3 mins ago
Security Director
Tarian
Atlanta, GA
Work hours will vary depending on assignments, client schedules, project deadlines, and the needs of the company. Workweeks may exceed 40 hours and may involve any of the 7 days of the…
Added 5 mins ago
A
Construction Project Manager 5
Actalent
Pecos, TX
- $90 to $110 USD / hour
Job Title: Construction Project Manager Data Center Early WorksJob DescriptionThis role leads the early works phase of a major greenfield data center development in Pecos, Texas. The…
Added 5 mins ago
A
Senior Quality Assurance Manager
Actalent
Foster City, CA
- $69 to $80 USD / hour
Job Title: Senior Quality Assurance ProfessionalJob DescriptionThis Senior Quality Assurance role leads global quality project and portfolio management across a regulated GxP environment.…
Added 5 mins ago
A
Superintendent
Actalent
Georgetown, DE
- $90,000 to $140,000 USD / year
…for commercial building projects from mobilization through project closeout. This role serves as the primary field leader and is accountable for project safety, schedule adherence, quality…
Added 5 mins ago
A
Assistant Project Manager - Corporate Facilities
Actalent
Arden Hills, MN
- $22 USD / hour
Job Title: Assistant Project Manager Corporate FacilitiesThis entry-level Assistant Project Manager role supports corporate facilities management by coordinating projects, maintaining…
Added 5 mins ago
Project Manager (Civil / Site Works)
Actalent
Minneapolis, MN
Job Title: Project Manager (Civil / Site Works)Job DescriptionThis role leads civil and site construction for large-scale data center and other mission-critical projects, with a strong…
Added 5 mins ago
A
Program Manager
Actalent
Eagan, MN
- $50 to $60 USD / hour
Job Title: Program ManagerJob DescriptionWe are looking for a dedicated Program Manager to join our dynamic team. The ideal candidate will have a strong understanding of project management…
Added 5 mins ago
Assistant Project Manager
Mortenson
Edinburg, TX · McAllen, TX
Mortenson is currently seeking an Assistant Project Manager who will be responsible for partnering with the project manager from bid preparation through final client acceptance. Lead,…
Added 6 mins ago
Project Specialist
Parexel International, LLC
Remote, United States
We are seeking a Project Specialist II to join our team in a remote capacity based on the East Coast. As a Project Specialist II, you will develop and maintain project plans, provide…
Added 7 mins ago
IG
Product Manager – Premises Fiber & Assemblies
Insight Global
Remote, United States
- $110,000 to $130,000 USD / year
Insight Global is hiring a Product Manager for a client to own the strategy, business planning, and lifecycle management of premises fiber and assembly product lines. This role will work…
Added 7 mins ago
Sr. Strategic Sourcing Director
MiniMed
Virtual, MN
Provides project management and sourcing expertise to cross-functional, cross-divisional commodity teams.
Added 7 mins ago
Manager - Professional Development
Mayo Clinic
Rochester, MN
Bachelor’s degree with 6 years of healthcare experience with focus on strategy, client services, engineering, project management or operations or a Master's degree with 4 years experience.…
Added 7 mins ago
O
Software Development Manager
Oracle
Saint Paul, MN
- $112,800 to $264,100 USD / year
We are looking for a hands-on engineering manager to lead the Authorization team within IAM. This team is responsible for designing, building, and operating critical authorization services…
Added 8 mins ago
C
Regional Maintenance Manager
CBRE
Saint Paul, MN
- $200,000 to $210,000 USD / year
…diversity. Come join our global network of professionals supporting client operations across CBRE. Looking for a rewarding career in…
Added 8 mins ago
A
Dams Engineering Project Manager
AECOM
Germantown, MD
- $140,000 to $180,000 USD / year
The selected individual will perform the roles of a Project Manager such as maintaining client relationships, contracting, project planning and execution, financial management, technical…
Added 8 mins ago
A
Senior H&H Dams Engineer
AECOM
Germantown, MD
- $140,000 to $180,000 USD / year
Perform the roles of a Project Manager such as maintaining client relationships, contracting, project planning and execution, financial management, technical management, change management…
Added 8 mins ago
Proposals and Contract Manager
Parexel
Saint Paul, MN
You will work across Operations, Project Management, Legal, Business Development, Finance, and other specialist teams to deliver accurate, compelling, and commercially sound client…
Added 8 mins ago
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Facets Product Consultant - Manager
Cognizant
Saint Paul, MN
- $113,000 to $130,000 USD / year
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest…

Customer Solutions Manager

United States

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Job details

Posting language: English

Original job description

Your Role

As the Customer Solutions Manager, you are responsible for leading, mentoring, and developing the success of the customer solutions team from end to end, including proposal, project management, and spare parts.

Core Responsibility

Lead with a growth mindset.
Foster a culture of accountability, transparency, and proactive communication.
Lead and manage your team with clear expectations and support their professional development through mentoring, training, and feedback.
Establish a strong collaborative cadence with the ACN management team and Business Lines to align priorities with the strategic business goals.
Align team initiatives with strategic goals and drive accountability across all team members to meet timelines, budgets, and SoW, while delivering exceptional customer experience.
Lead resource planning, capacity management, and budget alignment.
Escalate issues professionally and facilitate timely resolutions to drive success.
Support the development and implementation of key performance metrics and budgetary financials within the proposal and project management process to ensure financial stability.
Support the development for proposal SoW content to clearly articulate value, technical capability, and compliance with customer requirements.
Conduct post shipment project performance reviews on a monthly basis to drive continuous improvement in the areas of budget to actual and on-time delivery.
Minimize warranty costs, repeat visits, and unproductive labor.
Provide customer feedback to internal teams for product or process improvements.
Drive collaboration and knowledge sharing within the Global Projects Team to promote consistency and best practices across continents.
Establish and maintain departmental training programs to strengthen technical expertise and leadership capabilities.
Support the promotion and growth of Global Projects within Application Centers.
Provide real-time performance input and conduct annual performance reviews to establish individual development plans.

Your skills and experience

•

Strategic thinker with strong execution discipline.
Effective people leader and team builder.
Data-driven decision-maker with strong analytical capability.
Skilled in change management and organizational alignment.
Excellent problem-solving and conflict-resolution abilities.
Able to influence across functions and at all levels of the organization.
Growth mindset leadership skills.
Strong attention to detail with the ability to manage multiple priorities in a fast-paced, dynamic environment with tight deadlines.
Mechanical aptitude and solid math skills.
Exceptional client interaction skills, both written and verbal, with the ability to build positive relationships, even when delivering difficult updates.
Ability to read and interpret mechanical documents and drawings.
Proficiency in computer software at an intermediate level.
Domestic and international travel required

Your compensation and benefits

At Atlas Copco Group, we are committed to fair and equitable compensation. Compensation is determined based on the position and its responsibilities, without regard to gender, race, ethnicity, religion, physical ability, sexual orientation, marital status, or any other protected characteristic. Our compensation offering is designed to be locally relevant, competitive, and aligned with the expectations of current and future talent.

Beyond compensation, we believe that a rewarding career is about having opportunities to learn, grow, contribute, and develop in an environment built on trust, collaboration, and continuous improvement. At Atlas Copco Group, we support our people in building long-term careers while making a meaningful impact through their work.

Your job location

This role requires the individual to be on site at our location in Grayling, MI, for all responsibilities.

Why it is great to work with us

Your career grows through your skills, your curiosity, and the people you work with. You join a global network where we learn from each other and share knowledge openly. We focus on long‑term development and encourage you to explore new ideas that help us move forward. Innovation is part of how we think and act – we test, improve, and use what we learn to create solutions that matter. You can make a meaningful impact by contributing with your insights and taking ownership of your work, supported by flexible ways of working and leaders who empower you.

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