Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added just now
MA
Senior Staff Accountant
Munich Airport NJ LLC
Newark, NJ
- $100,000 to $120,000 USD / year
…International Airport (EWR), and will be responsible for the operations, maintenance and concession management of the recently opened New Terminal A at EWR! We are looking for a Senior…
Added just now
B2B Business Administration Specialist
Circle K
Raleigh, NC
Experience in an administrative support, business operations, project coordination, or similar role.
Added 1 min ago
W
Inventory Specialist
Walgreens
WARRENVILLE, IL
- $17.5 to $22.5 USD / hour
…package returns at Walgreens. Supports execution of Pickup…
Added 1 min ago
SA
Assistant Director of Special Education
Saline Area School District
Saline, MI
- $108,824 to $124,995 USD / year
…expertise in evidence-based instruction, inclusive practices, staff development, and data-informed…
Added 1 min ago
Assistant, Title I- End of Year ( EOY) 26-27
Charlotte-Mecklenburg Schools
Charlotte, NC
Participate in professional development and other meetings
Added 1 min ago
Maintenance Supervisor
Harbor Group Management Company
Lexington, SC
Valid driver’s license required (for operating golf carts or company vehicles on property if applicable)
Added 1 min ago
Merchandising ASM
Lowe's Home Centers, LLC
Upper Marlboro, MD
…this individual may be asked to rotate through Specialty and Operations assignments for the purpose of cross-training and…
Added 1 min ago
LH
Full Time - Merchandising Service Associate - Day
Lowe's Home Centers, LLC
Richmond, VA
- Full-time
As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's…
Added 1 min ago
FP&A Analyst - Operations
Marmon Utility LLC
Remote, United States
The Financial Planning and Analysis (FP&A) Analyst - Operations supports financial planning, operational finance, business intelligence, and decision support across the organization. This…
Added 1 min ago
FP&A Analyst
Marmon Utility LLC
Remote, United States
…This role partners with Finance, Sales, Product Management, Operations, and other business leaders to explain results, identify key performance drivers, and translate detailed financial and…
Added 1 min ago
Mi Cocina Service Manager (45441)
MI COCINA LTD
The Colony, TX
Must have the stamina to work an average of 55 hours per week depending on business needs
Added 1 min ago
Personal Care Worker
Trinity Health
Philadelphia, PA
Experience in a long-term care facility or with a community-based geriatric program preferred.
Added 1 min ago
Reserves Engineer
Aspect Management Corp.
Denver, CO
…and subsidiaries, has engaged in exploration, investment, and development activities…
Added 2 mins ago
Store Manager
Ross Stores, Inc.
Collierville, TN
Responsible for all aspects of the Stores’ operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and…
Added 2 mins ago
Business Office Coordinator, West Lakes Surgery Center
Trinity Health
Clive, IA
…workflow & prioritization of customer needs. Provides daily operations & the oversight of staff. Coordinates work, work assignments, and staffing in collaboration with management /…
Added 2 mins ago
Clinical Coordinator - Primary Care Cherry Hill Village
Trinity Health
Canton, MI
Supervise day-to-day operations of assigned areas.
Added 2 mins ago
TH
Director of Nursing - Cardiovascular Services
Trinity Health
Langhorne, PA
- $53.04 to $82.21 USD / hour
Partner with physicians, service line leaders, and executive leadership to support strategic planning, growth initiatives, and program expansion.
Added 2 mins ago
J
Lead Reemployment Coordinator - Central
Austin, TX
- $5,566.05 to $5,844.35 USD / month
- Study program operations and problems; prepare reports of findings and recommendations.
Added 2 mins ago
Business Project Manager
Lowe's Companies, Inc.
Mooresville, NC
…responsibility for managing projects end-to-end through the planning, development, execution, and implementation stages, while adhering to the ePMO framework. Overall, this role contributes…
Added 2 mins ago
Specialty ASM
Lowe's Home Centers, LLC
Millville, NJ
…individual may be asked to rotate through Merchandising and Operations assignments for the purpose of cross-training and…
Added 2 mins ago
FM
Barista-Part-Time
Freeport McMoRan
Morenci, AZ
- Part-time
Employees may be required to work a non-standard schedule, which may include shift work (other than day shift) at a 24/7, 365-day operation
Added 2 mins ago
Senior Human Resources Generalist
Freeport McMoRan
Morenci, AZ
Must possess consultative/collaborative style and approach with proven ability to develop credible relationships with business partners
Added 2 mins ago
PL
Child Nutrition - Helper
Prior Lake-Savage Area Schools
Prior Lake, MN
- $18.75 to $20.03 USD / hour
Promotes positive interactions and communication with students, teachers, staff, parents, and community members to uphold the program's reputation.
Added 2 mins ago
Lead Technology Business Services Consultant
B10 Wells Fargo Bank, N. A.
CHARLOTTE, NC
Partner across Technology, Business, Finance, Operations, Risk, Human Resources, Enterprise Architecture, and other key functions to resolve complex issues and enable integrated portfolio…
Added 2 mins ago
DP
Traveling Landscaping Technician
Dragonfly Pond Works
Altamonte Springs, FL
- $22 to $25 USD / hour
Must possess, or be able to obtain, a Florida Aquatic Pesticide Applicator

Customer Service Manager, Airport Customer Operations

United States

The pay range for this role is $51,000- to $86,500 taking into account the qualifications and experience of the selected candidate.

Apply on career4.successfactors.com

Applications open in a new tab.

Job details

Pay: The pay range for this role is $51,000- to $86,500 taking into account the qualifications and experience of the selected candidate.
Experience: 2 years experience leading others
Posting language: English

Original job description

Location: [[location]] Cities: [[sfstd_jobLocation_obj]] Requisition ID: [[id]] This job will continue to be posted until at least 11/19/2026.If interested, please apply prior to this date. Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!.

The pay range for this role is $51,000- to $86,500 taking into account the qualifications and experience of the selected candidate.

Why you'll love this job

American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, and network within the company. With our leadership program, you will be able to develop yourself to be the best leader you want to be in the American organization.
CSMs must ensure a safe, high performing operation by leading, engaging, coaching and developing the front-line team members. You will be supporting your teams' effort by creating a safe, reliable operation while delivering an exceptional customer experience.
Also, being energized by a fast-paced dynamic environment and passionate about safety, teamwork, leadership, and delivering a quality product to our customers, front-line, and vendors.
CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation.
This job is a member of the Airports Team within the Customer Experience Division

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

Drives operational excellence while keeping a safety-conscious environment that promotes end-to-end exceptional customer service, resulting in employee and customer safety and well-being
Be a safety advocate: Look for safety concerns and address them as needed
Establish team and individual goals in support of departmental and company objectives; Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors
Establishes and promotes effective relationships with team members that fosters compassion, authenticity, integrity, respect and dignity
Effectively allocates resources and provides appropriate support to enable teams to deliver on operational goals in a safe manner
Ensure the ongoing safety and reliability of our operation by conducting self-audits, observations, root cause investigations and other related safety engagements
Promote effective communication among departments to engage our team to work together to achieve common goals.
Familiarity with Joint Collective Bargaining Agreement (JCBA) and ensure team members adhere to corporate policy/procedure
Embrace the core values: (Passion, commitment, efficiency, reliability, dependability, optimism, honesty, positivity, and loyalty)
Manage escalated service issues and be visible to your team members when problems arise
Deliver key corporate and local information to frontline leaders in an efficient and effective manner. Set the expectations and ensure team members understand the why behind the focus/criticality.
Ability to learn and apply union contract rules/regs in daily interactions with frontline team members and local union leaders

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

High School diploma or GED equivalency

Preferred Qualifications- Education & Prior Job Experience

Previous airport customer service experience
2 years experience leading others
Knowledge of company policies and procedures and functional automation applications

Skills, Licenses & Certifications

Ability to bring out the best performance in the workforce through proactive employee engagement and support for an inclusive working environment
Ability to actively listen - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate
Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Ability to monitor and assess performance of self, team members and the operation to make improvements or take corrective action
Strong decision-making skills
Ability to work independently as well as collaboratively
Ability to work under demanding operational conditions
Ability to prioritize and execute with a sense of urgency and preciseness
Ability to use sound business judgment to resolve issues with internal and external customers
Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation
Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
Has USPS clearance or the ability to obtain USPS clearance. USPS has a five-year United States residency requirement
Valid driver's license
Ability to qualify for (SIDA) badge
Ability to work extra hours when there are operational needs
Ability to work rotating shifts including weekends, holidays and days-off

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Cities: [[sfstd_jobLocation_obj]] Job Level: 2 - 3 Requisition ID: [[id]]

Apply on career4.successfactors.com

More about this job

Skills

Customer service
Communication skills
Lead others
Critical thinking
Decision making
Work independently
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Valid driver's licence

Report this job

Work requirements

Jobs in the United States